Wallis Reviews

1.7 Rating 201 Reviews

16 %

of reviewers recommend Wallis

Company Reviews

Questions

Metrics

1.7

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Wallis?

Helpful Report

(4 days ago)

You can contact Wallis by Email, Telephone and Live Chat.

Helpful Report

(4 days ago)

50.00%

Industry Average

“ Awful return service. The portal doesn't work effectively, meaning I'm left with an item I do not want. Impossible to get help from Live Chat Bot. ”

- Sally Bee

“ No customer service just fibbed off with automatic emails ? Refund your customers and stop keeping hold of there money Worst company i have ever dealt with ”

- Diane

“ How do you actually get in touch with Wallis’s?need help on a return . Won’t print out my return label at my local return shop .don’t know what to do .can’t get In touch with Walliss.very poor customer service .love their clothes but won’t order from them again due to not being able to contact them for help . ”

- Christine cooper

Wallis Reviews

Customer Service - Average