Wallis Reviews

1.7 Rating 195 Reviews

17 %

of reviewers recommend Wallis

Company Reviews

Questions

Metrics

1.7

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Wallis deliver? How long does Wallis take to deliver? Does Wallis deliver on time? How is accuracy and good condition of items delivered by Wallis?

Returns

How is Wallis returns process?

Customer Service

How can I contact Wallis? How quickly does Wallis resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Wallis.

Visit Website

How do I contact Wallis?

Helpful Report

(3 weeks ago)

You can contact Wallis by Email, Telephone and Live Chat.

Helpful Report

(3 weeks ago)

37.50%

Industry Average

“ No customer service just fibbed off with automatic emails ? Refund your customers and stop keeping hold of there money Worst company i have ever dealt with ”

- Diane

“ How do you actually get in touch with Wallis’s?need help on a return . Won’t print out my return label at my local return shop .don’t know what to do .can’t get In touch with Walliss.very poor customer service .love their clothes but won’t order from them again due to not being able to contact them for help . ”

- Christine cooper

“ I got in touch with Evri and also sent an email to Wallis customer service, Evri called me quite quickly and sent me an e-mail to forward to Wallis, no reaction, I did sent several e-mails and finally had a reply telling me I should ask my family if anybody had the parcel and look outside etc. ”

- Lillian

Wallis Reviews

Customer Service - Bad