Wallis Reviews

1.7 Rating 186 Reviews
17 %
of reviewers recommend Wallis
1.7
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Wallis.
How does Wallis deliver?
(1 month ago)
Wallis delivers items by Courier.
(1 month ago)
E

Delivery - Slow

37.50%
Industry Average
Delivery was prompt however on receiving the parcel I opened it to find it was a totally different jacket, size etc Contacted customer service regarding it, commenced a return and have now been told it’s out of stock!!! Do NOT buy from here totally disappointed as it was to go with an outfit on the rare occasion I get out.
- Barbara
Hi I ordered several items from Wallis & could not fault the quick delivery but because the sizes are now all to pot i have had to return them . They acknowledge the return has been received but that is all. Trying to get them to refund your money is hellish. No wonder the owners are millionaires PLEASE people read the reviews before you buy from this awful despicable company
- Anonymous
I am wanting to gain a refund on next day delivery charge as your courier did not manage to complete the transaction in the time frame and I cannot communicate with you which to say the least is very frustrating.
- Anonymous