Wallis Reviews

"Ordered a leather jacket. Delivery was prompt however on receiving the parcel I opened it to find it was a totally different jacket, size etc \r\n\r\nContacted customer service regarding it, commenced a return and have now been told it\u2019s out of stock!!! \r\n\r\nDo NOT buy from here totally disappointed as it was to go with an outfit on the rare occasion I get out. Absolutely disgusted how anyone could mistake a very thin cloth material to a leather jacket and still pack it for delivery. \r\n\r\nCustomer service were very good via email however doesn\u2019t take away from the fact that receiving a vastly wrong item to the one ordered will render them losing custom. \r\n\r\nI will not be ordering again nor would I recommend to anyone"

"Ordered a leather jacket. Delivery was prompt however on receiving the parcel I opened it to find it was a totally different jacket, size etc \r\n\r\nContacted customer service regarding it, commenced a return and have now been told it\u2019s out of stock!!! \r\n\r\nDo NOT buy from here totally disappointed as it was to go with an outfit on the rare occasion I get out. Absolutely disgusted how anyone could mistake a very thin cloth material to a leather jacket and still pack it for delivery. \r\n\r\nCustomer service were very good via email however doesn\u2019t take away from the fact that receiving a vastly wrong item to the one ordered will render them losing custom. \r\n\r\nI will not be ordering again nor would I recommend to anyone"

"Absolutely shocking customer service, recently purchased a poncho washed it once as instructed on the care instructions and it stretched 3in offered \u00a35 back!!! I now have a product that is unusable, expensive purchase for one wear. Disgusting!"

"Absolutely shocking customer service, recently purchased a poncho washed it once as instructed on the care instructions and it stretched 3in offered \u00a35 back!!! I now have a product that is unusable, expensive purchase for one wear. Disgusting!"

"Same as previous reviewer. Ordered 3 dresses. All too big. Link to return doesn't work and customer services email address has been giving me undelivered messages back. Spent 153 euro."

"I am still awaiting a refund for an item returned to you on 29\/7\/21!!"

"I have been trying to return a faulty item to Wallis for weeks now. It takes forever for them to reply to your emails and when they do they do not make sense. I will not be ordering from them again which is a shame because I used to shop there all the time. Very poor customer service."