Walmart Reviews

2.0 Rating 1,083 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

Questions

Metrics

2.0

Based on 1,083 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Walmart resolve customer queries?

Helpful Report

(1 week ago)

Greater than 41% of reviewers feedback is Walmart resolves customer queries within an hour.

Helpful Report

(1 week ago)

63.44%

Industry Average

“ I would like to compliment the Auto Shop, Service Manager, James at Walmart on Lexington Road in Athens, Georgia. James is efficient, intelligent, knowledgable, and very caring for his customers. He did an excellent job on my car. Thank you, James! Don't know what they're paying you, but in my opinion, you deserve top dollar. ”

- Mary M.

“ The best good service ”

- Anonymous

“ I was given a 1-800 number to talk to Customer Service to try and return the items. ”

- Barb McCutcheon

Walmart Reviews

Customer Service - Average