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Zazzle Reviews

4.6 Rating 8,704 Reviews
90 %
of reviewers recommend Zazzle
Company Reviews Questions Metrics
4.6
Based on 8,704 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

888-892-9953

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Anonymous
Verified Reviewer
“I have absolutely LOVED using Zazzle for my wedding! Their products are of great quality (even when you don't purchase the highest tier possible), great selections, and easy to search and coordinate! The best part though is the customer service... a few items got lost in the mail around the holidays and they got back to me in about 24 hours and everything that was missing arrived in about 3 or 4 days. Then I had to cancel an order last minute and again they got back to me immediately (about 12 hours) and made sure I wasn't charged. Cannot say enough wonderful things about them! I'd recommend them to anyone for any of their products or any occasion!”
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Zazzle includes auto-renewal as a part of their memberships.  I did not intend to renew, but didn't catch this when I signed up.  I hadn't interacted with them for the year after I signed up and used the membership, till I saw the charge for the auto-renewal on my credit card.  This is not an honest way to do business.  Stay away from these guys.”
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Posted 3 years ago
Allen
Unverified Reviewer
“It was so easy to design the invitations to the baby shower for our coming grandchild! The winter discount was very nice, too, especially with us on a pretty tight budget for this event. And the best part...our product was delivered a week ahead of the projected delivery date! Thank you, Zazzle!”
Helpful Report
Posted 3 years ago
Debbie In NJ
Verified Reviewer
“Beware!!! I was automatically signed up and just had a $20 auto charge to my credit card by Zazzle. When I contacted them, Dee would not be removed. Dirty company!!! Ornament I bought over a year ago was so so. Not worth this auto charge!!!!!”
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Posted 3 years ago
Donnie
Unverified Reviewer
“I've ordered twice from Zazzle and I've received my order quickly. The invitations are remarkable”
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Invites great quality”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“WOW! I Absolutely LOVE how my Baby Shower invitations worked out. Great quality, nice size and executed perfectly. Thank you SO much!”
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Quality invitations”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Good product....Arrived as indicated when order was placed...”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“As described, fast shipping”
Helpful Report
Posted 3 years ago
Gladys Diab
Unverified Reviewer
“My experience with zazzle had been terrible. I placed an order 2 months ago, I paid shipping for each item to zazzle when made the purchase. Until now I’m still receiving the order in bits and pieces and every time I have to pay additional shipping for each delivery. That’s not it!!! Some of the items and rubbish. I ordered maybe 20 tshirts in small size, they came in cc’d very tight, quality of fabrics is very cheap. Printing of my coffee mug cake green instead of black, stickers canes blurry, hoodie faded after washing. All the branding on stationary is blurry and the not the same colors as the logo. Terrible experience and waste of more than 1000$”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Quick shipping, items look great!”
Helpful Report
Posted 3 years ago
Kelly Huffner
Verified Reviewer
“The magnets are beautiful and sturdy!”
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Great quality!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I ordered my wedding invitations they were received fast! The picture was just really dark and you can't really see us but they still look beautiful!”
Zazzle 4 star review on 5th January 2023 Zazzle 4 star review on 5th January 2023
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Arrived on time. Beautiful job done! I love it”
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Posted 3 years ago
ARB
Unverified Reviewer
“Quick delivery. Perfect design!”
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Posted 3 years ago
Mary Elizabeth Donelan
Verified Reviewer
“Ordered on 11/16 and not received the entire order in the time promised. Reordered and received the part I had already received and the rest did not arrive until very late. And now I just got another duplicate shipment. The prototype looked much better than the actual product. I will not be using them again.”
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Great quality and easy to personalize!!”
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Posted 3 years ago
Jasmine
Verified Reviewer
“I ordered black glitter wrapping paper and it looked HORRIBLE. It wasn't even glittery OR black. Waste of $25, I'd NEVER order with them ever again.”
Helpful Report
Posted 3 years ago
Zazzle is rated 4.6 based on 8,704 reviews
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