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Zazzle Reviews

4.5 Rating 6,243 Reviews

88 %

of reviewers recommend Zazzle

Company Reviews

4.5

Based on 6,243 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Zazzle 5 star review on 17th April 2024

Zazzle 5 star review on 17th April 2024

Zazzle 5 star review on 16th April 2024

Zazzle 5 star review on 28th March 2024

Zazzle 5 star review on 20th March 2024

Carrie Pettibone

Zazzle 4 star review on 13th March 2024

Zazzle 5 star review on 7th March 2024

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a slim fit XL t-shirt, but the shirt they sent me, while the tag said XL, had to be a small or medium. Even my sister who's much smaller than me, couldn't get it passed one shoulder. Add to this, I sent them an email and didn't get a response.”

Posted 1 month ago

“The font is extremely tiny. You can barely read it. So not happy for the price I paid. I’ve gotten better business cards for 1/3 of the price.”

Posted 1 month ago

“Super flimsy paper and not centered. Would not order again.”

Posted 2 months ago

“The gift certificates that arrived were dollhouse size. They were so tiny!! What am I supposed to do with these little things? I am very confused..”

Posted 2 months ago

“The side of paper is not solid and looks very uncleanly finished.”

Posted 2 months ago

“These are to display stud earrings. There are 2 dots but no holes. Am I to punch 2 holes on every card?”

Posted 3 months ago

“This was the cheapest printed “postcard” I’ve ever seen. It did not match the description . Terrible paper and the size is too small. The actual print is runny and extremely poor quality. I could have printed a better one at home and I might do that.”

Posted 4 months ago

“The products came as ordered, but we paid $40 for express shipping. Shipping started on December 11 and got here on the 18th. Absolutely unacceptable.”

Posted 4 months ago

“I ordered a metal Celtic design button for a sweater buttonhole and got a plastic pin on button with a Celtic picture inside”

Posted 4 months ago

“Shipping cost 20 dollars and takes TEN DAYS. A package the size of a shoebox can be mailed from the post office as priority, and it costs 20 dollars and takes two days. It is unacceptable to wait ten days for Christmas Cards when 20 dollar postage is paid. When you complain, they basically tell you that you didn't read the fine print and they have 5-7 business days to deliver. I didn't think I needed to read the "fine print" on my Christmas Card order. Next year I'll use Shutterfly or Minted. They deliver promptly. I believe Zazzle might even be taking some of the shipping costs for themselves because it really doesn't add up. Never again Zazzle.”

Posted 4 months ago

“Printed off center on sticker.”

Posted 4 months ago

“it wasn't what I expected. The gold faux is'nt nearly as pretty as the web photo. I also missed that it was 'faux' and expected gold 'foiol' so that is on me, but even so, the faux part doesn't deliver.”

Posted 6 months ago

“Speedy and great service . The invitation was Of great quality and very professional!”

Posted 7 months ago

“I ordered business cards and never received. I waited 3 weeks for them to tell me I ordered a magnet. Which I didn’t. The representative was obviously reading from a script and not listening to me. Supposedly I am going to be refunded but I’m not holding my breath.”

Posted 7 months ago

“I asked twice to change the size of the shirt within minutes of ordering and never got a response nor the larger size The shirts run very small I won t order from Zazzle again They have no customer service”

Posted 7 months ago

“The borders were uneven and the cards were not all the same size. I reported this and sent pictures to customer service this morning.”

Posted 7 months ago

“I WAS NOT SATISFIED WITH MY ORDER AT ALL. I ORDERED 500 BUSINESS CARDS FOR MY AUTO REPAIR SHOP AND ONLY RECEIVED 400, RECEIVED 100 THAT WEREN'T FROM MY ORDER. THE QUALITY IN THE PRINTING WERE NOTHING LIKE THE PICTURE ONLINE. WOULD NEVER ORDER FROM THIS SITE AGAIN!!”

Zazzle 1 star review on 17th August 2023

Posted 8 months ago

“Not the quality I expected. The photos of my comp card are not that clear and a little dark. So disappointed”

Posted 8 months ago

“Not at all to the standard of quality that I was expecting. Finish feels like cardboard. Colors are faded. My QR Code does not pick up. Extremely dissatisfied”

Posted 8 months ago

“This order came readily enough and in great condition. However, it looks nothing like the item shown on your website. It looks like a copy and has not the Shiney brilliance of the card I chose.”

Posted 9 months ago

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Zazzle is rated 4.5 based on 6,243 reviews