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Zazzle Reviews

4.6 Rating 7,700 Reviews
89 %
of reviewers recommend Zazzle
Company Reviews Questions Metrics
4.6
Based on 7,700 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Zazzle Reviews
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Phone:

888-892-9953

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Sandra Brown
Unverified Reviewer
“Speedy and great service . The invitation was Of great quality and very professional!”
Helpful Report
Posted 2 years ago
Sherry
Unverified Reviewer
“I ordered business cards and never received. I waited 3 weeks for them to tell me I ordered a magnet. Which I didn’t. The representative was obviously reading from a script and not listening to me. Supposedly I am going to be refunded but I’m not holding my breath.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“I asked twice to change the size of the shirt within minutes of ordering and never got a response nor the larger size The shirts run very small I won t order from Zazzle again They have no customer service”
Helpful Report
Posted 2 years ago
Rich Sellers
Verified Reviewer
“The borders were uneven and the cards were not all the same size. I reported this and sent pictures to customer service this morning.”
Helpful Report
Posted 2 years ago
Lauren
Unverified Reviewer
“I WAS NOT SATISFIED WITH MY ORDER AT ALL. I ORDERED 500 BUSINESS CARDS FOR MY AUTO REPAIR SHOP AND ONLY RECEIVED 400, RECEIVED 100 THAT WEREN'T FROM MY ORDER. THE QUALITY IN THE PRINTING WERE NOTHING LIKE THE PICTURE ONLINE. WOULD NEVER ORDER FROM THIS SITE AGAIN!!”
Zazzle 1 star review on 17th August 2023
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Not the quality I expected. The photos of my comp card are not that clear and a little dark. So disappointed”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Not at all to the standard of quality that I was expecting. Finish feels like cardboard. Colors are faded. My QR Code does not pick up. Extremely dissatisfied”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“This order came readily enough and in great condition. However, it looks nothing like the item shown on your website. It looks like a copy and has not the Shiney brilliance of the card I chose.”
Helpful Report
Posted 2 years ago
Phil
Unverified Reviewer
“As upset on different forms I started off of a 750 spending power used it once all my payments are made on time I only owe two more payments until my order is paid off and each of them have been paid ahead well before the deadline and one contact it says will they tell me that my accounts and not in good standing like prove it I have it on my phone right now that I'm paid ahead they use the same old line to degrade people that actually use their service they pray on people that can't make their payments for extra fees and stuff and when you prove to them that you can pay them on time they cut your spending power very shady company that likes to basically blame you even though you've done nothing wrong”
Helpful Report
Posted 2 years ago
Kelsey
Verified Reviewer
“Undecided how I feel. They have good options and fair but kind of expensive invites. They ship USPS and will be the reason I never order again, my order has been delayed multiple days and I am not happy”
Helpful Report
Posted 2 years ago
Glenn
Verified Reviewer
“Horrible experience!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Cocktail Napkins look cheep”
Helpful Report
Posted 2 years ago
Danellie
Verified Reviewer
“There was a misspelled word on our invitations which while was in fact our fault, I am terribly disappointed that you didn’t alert us on the error so it could be corrected. That should be part of the service is to check all spelling and verify one last time prior to printing like some of your competitors in fact so via email.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“I will NEVER order from your company again! Over priced products and WAY over priced shipping. $7.00 shipping for a greeting card. It cost me 55 cents to send it! I am unsubscribing!!!!!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“The ink pad that came with my stamp was smaller than my stamp and not a single stamp came out without an issue of not fully showing.”
Helpful Report
Posted 2 years ago
Julie Bennett
Unverified Reviewer
“Got it too late for birthday. Can I return?”
Helpful Report
Posted 2 years ago
Anne M Smith
Unverified Reviewer
“I placed and order over the weekend. Once I placed it I noticed a spelling error. So I went in and tried to fix it and it had said it was already processing. Once It hits the processing stage you cannot modify or cancel the order and start over. This website is not user friendly. The website states that they are not available over weekends or holidays and will get back to you within the first 1-2 business days. It should not have been in the processing stage if no one was able to be reached over the weekend. I would like the spelling error to be fixed or I would like to be reimbursed for what I need. If I do not hear back soon I will contact BBB.”
Helpful Report
Posted 2 years ago
Michael
Verified Reviewer
“I have used Zazzle a number of times and generally had high approval ratings. The last order I placed, however, makes me now a "never giving them a cent again" customer. I've only ever done that before at one other business - and i'm almost 60. So I didn't know that they have a gestapo security content enforcement patrol. The shirt they canceled was an 'in your face' display of how MAGA discriminates. No Blacks, No Browns, No Gays, Go MAGA! The back said, "Cast Women Down, Go MAGA!" The idea is to get people to consider what is happening and not stand back and let discrimination become the norm for all fringe groups. Zazzles, apparently doesn't like anything that is against MAGA. They actually told me that they were denying the shirt because I was the one who was discriminating. So they went beyond just bad business by insulting me in a way I have never been insulted. I happen to be in two of the groups that are being discriminted against. Now I'm being discriminated against by Zazzles. I canceled the rest of the order as well as my Zazzles membership. Can anyone recommend a business that doesn't mind the 1st amendment right to free speech?”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“It's not at all what I expected it to be.”
Helpful Report
Posted 2 years ago
Josue Lesperance
Unverified Reviewer
“I ordered an item on 03/16/2023 and still haven’t received it this is my order # 131-27952958-8867803”
Zazzle 1 star review on 24th March 2023
Helpful Report
Posted 2 years ago
Zazzle is rated 4.6 based on 7,700 reviews
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