Zazzle Reviews

Name: Zazzle
Rating: 4.55

4.6 Rating 7,004 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 7,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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251

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ink pad that came with my stamp was smaller than my stamp and not a single stamp came out without an issue of not fully showing.”

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Posted 1 year ago

“Got it too late for birthday. Can I return?”

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Posted 1 year ago

“I placed and order over the weekend. Once I placed it I noticed a spelling error. So I went in and tried to fix it and it had said it was already processing. Once It hits the processing stage you cannot modify or cancel the order and start over. This website is not user friendly. The website states that they are not available over weekends or holidays and will get back to you within the first 1-2 business days. It should not have been in the processing stage if no one was able to be reached over the weekend. I would like the spelling error to be fixed or I would like to be reimbursed for what I need. If I do not hear back soon I will contact BBB.”

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Posted 2 years ago

“I have used Zazzle a number of times and generally had high approval ratings. The last order I placed, however, makes me now a "never giving them a cent again" customer. I've only ever done that before at one other business - and i'm almost 60. So I didn't know that they have a gestapo security content enforcement patrol. The shirt they canceled was an 'in your face' display of how MAGA discriminates. No Blacks, No Browns, No Gays, Go MAGA! The back said, "Cast Women Down, Go MAGA!" The idea is to get people to consider what is happening and not stand back and let discrimination become the norm for all fringe groups. Zazzles, apparently doesn't like anything that is against MAGA. They actually told me that they were denying the shirt because I was the one who was discriminating. So they went beyond just bad business by insulting me in a way I have never been insulted. I happen to be in two of the groups that are being discriminted against. Now I'm being discriminated against by Zazzles. I canceled the rest of the order as well as my Zazzles membership. Can anyone recommend a business that doesn't mind the 1st amendment right to free speech?”

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Posted 2 years ago

“It's not at all what I expected it to be.”

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Posted 2 years ago

“I ordered an item on 03/16/2023 and still haven’t received it this is my order # 131-27952958-8867803”

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Posted 2 years ago

“Puzzle was fine when it finally came but was very late arriving”

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Posted 2 years ago

“Zazzle stated they sent my event passes to my mailbox. Nope! I have a ring doorbell and they were never delivered. I’m 5 days out from my event… and no passes… but over $200 short.”

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Posted 2 years ago

“Not the quality that I needed. Very disappointed”

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Posted 2 years ago

“Print was very light and very very small. I can hardly read it. Would not order again.”

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Posted 2 years ago

“I bought business cards with free shipping if I sign up for a trial membership. I decided to cancel the membership. They credited my zazzle account and won't credit my credit card. This first and last purchase from. Zazzle.i mean why would I buy anything from anywhere other than the leader which is Amazon who never question a return or a refund with no questions asked.”

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Posted 2 years ago

“I ordered a card that had a quote attributed to Shakespeare. I gave it to an English teacher for Valentine’s Day. He explained to me that the quote was not from Shakespeare! How embarrassing! It was a bad paraphrase of a Shakespeare quote.”

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Posted 2 years ago

“We're told we would be getting a refund for a personalized binder.. Not only did that not happen but they billed us for it again . When confronted about it they insisted the withdrawal on our account was actually a deposit. Still have not received a refund.”

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Posted 2 years ago

“I order the steel plate business card.and I receive the ugly and cheapest business card with no steel shine .first and last business with this company.”

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Posted 2 years ago

“Received a shirt that was much darker than the one that I ordered. They have 100% satisfaction guarantee but you may have to pay return postage They were accusing me of trying to get away with something See the pictures for evidence.”

Zazzle 1 star review on 17th January 2023

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Posted 2 years ago

“I ordered a wrapping paper for my daughters birthday. When I looked online its looks so nice because you can customise and a name and wishes. When I received its looked awful. So I was so disappointed 😞 and asked for a refund.”

Zazzle 1 star review on 13th January 2023

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Posted 2 years ago

“Originally I ordered a vinyl Hours sign for my office. This sign arrived and the ink bled immediately. I requested a replacement. The replacement was sent but by then we had decided to install new commercial doors. The replacement was on white backing and appeared to be an exact duplicate. However after the new doors were installed we applied the new sign. It turned out to be clear instead of printed on a white background like the original. As a result it can't be seen through the doors and is completely useless. I contacted Zazzle who didn't care that it was their mistake only that several months had passed before we realized it. Zazzle had 2 attempts to print my hours sign undamaged and correctly. They failed in both attempts and now refuse to correct either mistake. They offered me a discount coupon. Why should I believe spending more $ with Zazzle will result in my receiving what I already paid for?”

Zazzle 1 star review on 12th January 2023

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Posted 2 years ago

“Zazzle includes auto-renewal as a part of their memberships. I did not intend to renew, but didn't catch this when I signed up. I hadn't interacted with them for the year after I signed up and used the membership, till I saw the charge for the auto-renewal on my credit card. This is not an honest way to do business. Stay away from these guys.”

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Posted 2 years ago

“Beware!!! I was automatically signed up and just had a $20 auto charge to my credit card by Zazzle. When I contacted them, Dee would not be removed. Dirty company!!! Ornament I bought over a year ago was so so. Not worth this auto charge!!!!!”

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Posted 2 years ago

“My experience with zazzle had been terrible. I placed an order 2 months ago, I paid shipping for each item to zazzle when made the purchase. Until now I’m still receiving the order in bits and pieces and every time I have to pay additional shipping for each delivery. That’s not it!!! Some of the items and rubbish. I ordered maybe 20 tshirts in small size, they came in cc’d very tight, quality of fabrics is very cheap. Printing of my coffee mug cake green instead of black, stickers canes blurry, hoodie faded after washing. All the branding on stationary is blurry and the not the same colors as the logo. Terrible experience and waste of more than 1000$”

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Posted 2 years ago

Zazzle is rated 4.6 based on 7,004 reviews