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Zazzle Reviews

4.6 Rating 7,948 Reviews
90 %
of reviewers recommend Zazzle
Company Reviews Questions Metrics
4.6
Based on 7,948 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Anonymous
Verified Reviewer
“Disappointing experience with Zazzle and their source supplier sadly. Ordered some Christmas cards in November so that I could get them sent off well in advance of any Royal Mail industrial action. The cards were delivered but without envelopes despite the description stating that envelopes were included. The contact in Zazzle Customer Service seemed mystified as to why envelopes would be required but promised to get them sent on. The next delivery was a duplicate of the cards but again with no envelopes. Contacted Zazzle who again promised to send the envelopes. As of now almost a month after the original order I have no envelopes and cannot find an alternative on the high street that matches the size of the cards. As the Royal Mail posting deadline is upon me the cards are now useless. Shambolic really and I shall not be using Zazzle again.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Disappointing experience with Zazzle and their source supplier sadly. Ordered some Christmas cards in November so that I could get them sent off well in advance of any Royal Mail industrial action. The cards were delivered but without envelopes despite the description stating that envelopes were included. The contact in Zazzle Customer Service seemed mystified as to why envelopes would be required but promised to get them sent on. The next delivery was a duplicate of the cards but again with no envelopes. Contacted Zazzle who again promised to send the envelopes. As of now almost a month after the original order I have no envelopes and cannot find an alternative on the high street that matches the size of the cards. As the Royal Mail posting deadline is upon me the cards are now useless. Shambolic really and I shall not be using Zazzle again.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“I paid for expedited shipping and still my wedding save the date cards are last their delivery date. Its been three days past the DELIVERY DATE and I still haven't even gotten an email saying they're done being made. Nice designs, but its not worth waiting on OVERPRICED and LATE products.”
Helpful Report
Posted 3 years ago
Oscar
Unverified Reviewer
“Very nice! And fast”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“My order arrived very quickly and I love my postcard designs.”
Helpful Report
Posted 3 years ago
Ed Harvey
Unverified Reviewer
“Great product I do not appreciate the DAILY emails. They have become a nuisance”
Helpful Report
Posted 3 years ago
Cynthia
Unverified Reviewer
“The napkins I ordered are excellent. However, I ordered them on the Saturday after black Friday and before Cyber Monday without getting a discount. They were extremely expensive and could have used the discount. Beware of timing!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The whole process was easy!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“My purchase came just as I hoped. Great quality prompt service.”
Helpful Report
Posted 3 years ago
Emilia
Verified Reviewer
“I am so upset. I ordered Christmas cards and paid a lot of money for shipping. I received the cards on the last day of the time span they had given me, and then they were the wrong cards!! I called and was refunded, however, they did not offer anything to accommodate me. I was not offered overnight cards or to get a refund and rush me my cards. I received someone's cards with their good news of being pregnant, and I feel so bad for those people who didn't get their cards. Awful customer service. I had ordered before, and will never again.”
Helpful Report
Posted 3 years ago
Charis
Unverified Reviewer
“Arrived sooner the expected and turned out great”
Zazzle 5 star review on 9th December 2022
Helpful Report
Posted 3 years ago
Sue
Unverified Reviewer
“They arrived 6 days sooner than expected to my pure delight! They were perfect and beautiful! If I say anything about my order it would be that Zazzle should make customers aware if the envelopes will require extra postage due to the shape and/or size of the envelopes. I had special postage stamps already purchased that went with my winter theme but could not use them as “extra postage” was required. Wasted 40.00 on postage for nothing. That is my only thing but the invitation’s I ordered were exactly as I had hoped. Very pleased with them! I’m just glad I didn’t go with the special photo postage at double the cost!!!”
Helpful Report
Posted 3 years ago
TrumpWon2020
Verified Reviewer
“I absolutely love my TRUMP WON hat! Fast shipping and good pricing.”
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Posted 3 years ago
Anonymous
Unverified Reviewer
“Very cute seasonal paper napkins for my holiday parties.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Invites turned out beautiful and received exactly what I wanted!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The delivery was quick and the price was right for the product.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Fast delivery and great invitations.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Beautifully done! Perfect stickers for what I needed.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“They came out amazing! We use them for our employee's and will order more when we hire more :)”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Postcard was high quality, just as described. It arrived ahead of schedule. Thanks”
Helpful Report
Posted 3 years ago
Zazzle is rated 4.6 based on 7,948 reviews
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