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Acoustimac LLC Reviews

4.8 Rating 429 Reviews

95 %

of reviewers recommend Acoustimac LLC

Company Reviews

Product Reviews

4.8

Based on 429 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

8888271266

Email:

admin@acoustimac.com

Location:

3906, East 21st Avenue
Tampa
33605

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Acoustimac LLC 5 star review on 8th May 2024

Acoustimac LLC 5 star review on 26th April 2024

Acoustimac LLC 5 star review on 26th April 2024

Acoustimac LLC 5 star review on 13th April 2024

Acoustimac LLC 5 star review on 13th April 2024

Acoustimac LLC 5 star review on 13th April 2024

Acoustimac LLC 5 star review on 8th April 2024

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had 3 custom panels made from photos. they have come through each time and delivered to my door. The larger panels have a woooden back and so far the structures are holding up well. It's not as fast when you make custom panels, but I'm fine with it.”

Posted 3 months ago

Dear Kenneth, Thank you so much for your incredible 5-star rating of Acoustimac! We truly appreciate your loyalty as a customer and are thrilled to hear about your positive experiences with our custom panels. We understand that custom panels might take a bit more time to produce, but we are glad to know that you are fine with it. Rest assured that we always strive to maintain a balance between speed and customization to ensure you receive the absolute best. Again, thank you so much for your wonderful review and for being a loyal customer. We deeply appreciate your support, and we look forward to serving you with top-notch products in the future! Best regards, - Enrique

Posted 3 months ago

“Great products at fair prices.”

Posted 3 months ago

Dear Steven, We appreciate your kind words and are thrilled to hear that you had a positive experience with us. It's customers like you that make Acoustimac thrive. We take pride in offering great products at fair prices, and we're delighted to know that you're satisfied with your purchase. Your continued support as a loyal customer means the world to us. Thank you once again for your fantastic review and for choosing Acoustimac. We look forward to serving you in the future! Regards -Enrique

Posted 3 months ago

“We had one with a little damage on the back and a little warped from packing”

Posted 3 months ago

Hello Tom, Thanks for the review! It is unfortunate to hear that you received a panel with damages. We would be happy to look into a replacement for you. Please send me some images of the damages to rico@acoustimac.com and I will get you take care of. Thank you for your business. Regards -Enrique

Posted 3 months ago

“They were great sent me samples apon request at no charge then after picking a color it was quick and painless”

Posted 3 months ago

Thank you so much for taking the time to give us a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear about your positive experience with Acoustimac LLC. We're glad to know that our team was able to provide excellent service by promptly sending you samples at no charge. Our goal is to make the selection process as easy and convenient as possible for our valued customers. Thank you again for choosing Acoustimac LLC, and we look forward to assisting you with any future acoustic needs!

Posted 3 months ago

“Outstanding quality of product. I am very satisfied with performance of their products. I will be purchasing more.”

Posted 3 months ago

“I can't say enough great things about my Acoustimac Panels. I own Baltimore School for Drumming and in the past we have used Auralex which was one of the few products available at the time in our studios. The Acoustimac panels look so much better then Auralex and do just as good if not better and the price made an easy decision to try Acoustimac. They were very professional and got my order completed and in to our hands within a couple weeks. I will be using Acoustimac from now on with controlling the acoustics in our studios. I highly recommend this company and their products. Mark Jones Baltimore School for Drumming”

Posted 3 months ago

Dear Mark,Thank you so much for your wonderful 5-star review of Acoustimac LLC! We greatly appreciate your feedback and are thrilled to hear that you are loving our Acoustimac Panels. We take pride in our professionalism and efficiency, so we're delighted to hear that your order was completed promptly within a couple of weeks. Rest assured, we will continue to provide exceptional service to ensure your satisfaction with our products. Thank you for recommending us to others. We're honored to have earned your trust and loyalty, and we look forward to serving you and helping you control the acoustics in your studios for many years to come. Warmest regards, Your Acoustimac Team

Posted 3 months ago

“Material is working well”

Posted 3 months ago

Dear John,Thank you so much for your outstanding 5-star rating of Acoustimac LLC! We truly appreciate your positive feedback and are thrilled to hear that our material is working well for you. Should you have any further questions or need any assistance in the future, please do not hesitate to reach out. It has been a pleasure serving you, and we look forward to continuing to meet your acoustic needs. Once again, thank you for your amazing review! Best regards, Acoustimac Team

Posted 3 months ago

“effective products but expensive”

Posted 3 months ago

“I Built my own bass traps, best place I found to buy the rigid rockwool. HUGE improvement with 6 bass traps.”

Acoustimac LLC 5 star review on 25th January 2024

Acoustimac LLC 5 star review on 25th January 2024

Acoustimac LLC 5 star review on 25th January 2024

Posted 3 months ago

Dear Miguel, Thank you so much for your fantastic 5-star rating of Acoustimac LLC! We truly appreciate your feedback and are thrilled to hear about your positive experience with our products. Best regards, Rico

Posted 3 months ago

“Easy to install and definitely reduced noise”

Posted 3 months ago

“Really good customer service. We were able to place a large order and work out freight logistics in about a day. Very smooth shopping process. Will certainly come back again when needed.”

Posted 3 months ago

Thank you, Joe, for your amazing 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a smooth shopping experience with us. Our team truly values providing excellent customer service and ensuring efficient order processing and freight logistics. It's fantastic to know that we exceeded your expectations in these aspects. We are grateful for your support and will be eagerly waiting to assist you again in the future. Regards Rico

Posted 3 months ago

“I called to place the order and the service was really good. Delivery was fast. I still don't understand what "double wrap" means when you choose white color, but apparently white just costs more...”

Acoustimac LLC 5 star review on 22nd January 2024

Posted 3 months ago

“Acoustimac Inc does a fabulous job of making an acoustic panel out of a picture. We had a large panel made of an historic building that turned out beautifully! Best of all, it was done quickly in time to give it as a Christmas gift!”

Posted 3 months ago

Dear Lurie, Thank you so much for the 5-star rating. We greatly appreciate your kind words and feedback. We truly appreciate your support and look forward to serving you again in the future. -Darius

Posted 3 months ago

“This is our 3rd purchase with Acoustimac. Always a pleasure to deal with this company and its very helpful people.”

Posted 3 months ago

Dear John, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experiences with Acoustimac. We are glad that our team was able to assist you with your purchase. -Darius

Posted 3 months ago

“My "go to" provider for quality acoustical panels. Been using them for years. Great service & products.”

Posted 3 months ago

Michael, Thank you once again for your valuable review and for being a loyal customer. We look forward to serving you for many more years to come! Best regards, Eric

Posted 3 months ago

“Great communication and very well packaged. You can tell it's a quality product!”

Acoustimac LLC 5 star review on 11th January 2024

Posted 3 months ago

We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future and providing you with more top-notch products. -Darius

Posted 3 months ago

“Friendly, professional, knowledgeable service on the phone. Order shipped promptly (delivery was a bit sluggish; holidays and we really can't blame Acoustimac for that. Material was in stock. No complaints at all”

Posted 3 months ago

Dear Scott,Thank you so much for giving Acoustimac LLC a stellar 5-star rating! We truly appreciate your kind words and are thrilled that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon. -Darius

Posted 3 months ago

“We wanted to be super excited to receive your product but we are not able to find anyone to install the product properly. We were surprised to see that the mounting hardware is not already installed on the acoustic squares. The back is very uneven with the wood/fabric/staples so we are unable to screw in the brackets in a way that they would be flush with the wall. We have thought of returning and/or mounting on a board then attaching the board to the wall. Other companies we looked at had velcro type pieces that were already installed on the tiles then you could easily peel and stick to the wall. If we are not able to find someone to install we will probably return and pay all the associated fees for delivery and restocking.”

Posted 3 months ago

Hi Jamie, I'm sorry to hear you're having trouble finding someone to install the panels you ordered from us. We don't attach the hardware because we want our customers to be able to install the panels in any orientation they want. You can use 3M Command Strip velcro to install our panels as well if that is easier for you. Other customers have used the velcro in the past and said it worked great. If you need any help, please call us at 888-827-1266. We're happy to help. -Eric

Posted 3 months ago

“well thought out and well made, comes with all the hardware to mount, they look very well, easy to fit in to your room or living space. i would definitely return for more.”

Posted 4 months ago

“I've ordered 4-5 times from Acoustimac over the past 10 years and they've been great every time. They even overnighted some missing clips on one of the orders so that I had them as soon as possible. The sound panels look great and work well and they definitely hold up to time. I just keep buying more for different rooms because they really make hardwood floors sound quieter and the lack of echo is addicting.”

Posted 4 months ago

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Acoustimac LLC is rated 4.8 based on 429 reviews