Acoustimac LLC Reviews

Name: Acoustimac LLC
Address: 3906, East 21st Avenue, Tampa
Rating: 4.81

4.8 Rating 499 Reviews

95 %

of reviewers recommend Acoustimac LLC

4.8

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

8888271266

Email:

admin@acoustimac.com

Location:

3906, East 21st Avenue
Tampa
33605

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Acoustimac LLC 5 star review on 24th November 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very quickly, how ever the rock wool did not arrive wrapped in plastic like the 4” version, taking it on faith they provided the correct Rock wool. Quick note, this is rock wool, one of the best and linear response for acoustic treatment, how ever it does need to be framed or edges treated, personally this not an issue, attached is photo of final product. Thank you for making diy possible!”

Acoustimac LLC 4 star review on 28th December 2021

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Posted 2 years ago

“Satisfied with the service. Received item quicker than anticipated.”

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Posted 1 day ago

Hi there, Thank you for your fantastic 5-star review of Acoustimac LLC! We're so pleased to hear that you were satisfied with our service and that your item arrived quicker than you expected. Timely delivery is something we strive for, and it’s great to know we hit the mark! Your feedback means a lot to us. If you need anything else or have any questions in the future, don’t hesitate to reach out! Best, Acoustimac LLC Customer Support

Posted 1 day ago

“Very good customer service”

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Posted 1 week ago

“Fabric was beautiful! Great quality, came really well wrapped and protected, and was easy to work with, not to mention far more affordable than some other brand-name alternatives like GoM. The final result (movie theater room) in the black DMD both negates light bleed very well, as well as being acoustically transparent has allowed the full ability to hide all speakers in the room behind panels. Overall very impressed and would definitely order this again!”

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Posted 2 weeks ago

“Accoustimac did a great job of getting us the color samples that we needed to pick from for the Church job and then we received the panels in the time that they told us that they would get them to us. A good company to deal with. Thanks, Keith Bouldin”

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Posted 2 weeks ago

Hi Keith, Thank you so much for your wonderful 5-star review of Acoustimac LLC! We're thrilled to hear that you found our color samples helpful and that your panels were delivered on time. We take pride in providing excellent service, and it's great to know you had a positive experience with us. Your kind words mean a lot to our team, and we truly appreciate your support. If you need anything else in the future, don't hesitate to reach out! Best regards, Acoustimac LLC Customer Support

Posted 2 weeks ago

“I ordererd six panels, in four different colors, and all were exactly as adverstised and anticipated - especially with the colors being only viewed online. They were spot on. Assembly of mounts are easy. My only ding would be they have to add customizable dimensions below 2ft on the website, although ordering over the phone went fine. Thanks much, great products!!”

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Posted 2 weeks ago

Hi Chris, Thank you for your fantastic 5-star review of Acoustimac LLC! We’re thrilled to hear that your panels were just as you anticipated and that the colors matched perfectly. It's great to know that the assembly process was easy for you as well. We appreciate your suggestion regarding customizable dimensions on our website and will definitely take it into consideration for the future. Your feedback helps us improve our services, and we're glad to hear that your phone ordering experience went smoothly. Thanks again for choosing us! If you need anything else, feel free to reach out anytime. Best, Acoustimac LLC Customer Support

Posted 2 weeks ago

“Product was shipped quickly, didn't have to wait long”

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Posted 2 weeks ago

Hi Mark, Thank you for the awesome 5-star review of Acoustimac LLC! We’re delighted to hear that your order was shipped quickly and that you didn’t have to wait long. Your satisfaction is our top priority, and we appreciate your kind words. If there’s anything else we can assist you with in the future, please feel free to reach out. Thanks again for choosing us! Best, Acoustimac LLC Customer Support

Posted 2 weeks ago

“Does the job well. Smaller than expected. Quality is fine, but seemingly overpriced compared to size and quality.”

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Posted 3 weeks ago

Hello, It appears you placed an order for one of our smallest panels. We have many larger standard sizes and custom-sized panels measuring up to 96'' x 48''. We appreciate your business and value your feedback. If you need any help in the future, please contact me. You can reach me at eric@acoustimac.com or 888-827-1266. -Eric

Posted 2 weeks ago

“Sound panels looked amazing and arrived quickly. Great attention to detail! Thank you!”

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Posted 3 weeks ago

Hi Petite, Thank you for your fantastic 5-star review of Acoustimac LLC! We’re so glad to hear that your sound panels looked amazing and that they arrived quickly. We pride ourselves on our attention to detail, and it’s wonderful to know you appreciated that. Your support means a lot to our team. If you need anything else or have any questions in the future, don’t hesitate to get in touch! Best regards, Acoustimac LLC Customer Support

Posted 2 weeks ago

“Great selection of fabrics and colors”

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Posted 3 weeks ago

Hi Denise, Thanks for your feedback! I'm happy to hear you were satisfied with our options. If you need any help in the future, please do not hesitate to contact us. -Eric

Posted 2 weeks ago

“Even though the product did not work for my application, the customer service was fantastic. They understood my issues, and resolved my problem quickly with a full refund. Would shop here again without a doubt.”

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Posted 3 weeks ago

Hi Rich, Thank you for your wonderful 5-star review of Acoustimac LLC! We're sorry to hear that the product didn’t quite meet your application needs, but we're thrilled that our customer service team could assist you swiftly with a full refund. It’s our goal to ensure every customer feels supported, and your feedback reaffirms our commitment to excellence. We appreciate your willingness to shop with us again in the future. If you need anything else or have any questions, please don’t hesitate to reach out! Best regards, Acoustimac LLC Customer Support

Posted 2 weeks ago

“I am very pleased with the products I received! The printed acoustic panels are beautiful, with brilliant colors and stunning clarity! The solid color panels are also well made and attractive. The most important this is how well they work! Our new office was a mind-numbing echo chamber until bringing in a few panels. Just walking in the room with them made a noticable difference, but once they were mounted (which was very easy with the included hardware) board meetings and phone conversations were instantly tolerable!! Customer service was delightful, and I would recommend Acoustimac to anyone!”

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Posted 3 weeks ago

Hi Tobin, Thank you so much for your incredible 5-star review of Acoustimac LLC! We are thrilled to hear that you're pleased with our printed acoustic panels and that they made such a significant difference in your new office. It’s great to know that the colors and clarity exceeded your expectations! We're especially glad to hear that the installation was easy and that our products effectively transformed your space. Your kind words about our customer service truly mean a lot to us, and we appreciate your recommendation! If you ever need anything else or have more projects in mind, don’t hesitate to reach out. Thank you once again for choosing us! Best regards, Acoustimac LLC Customer Support

Posted 2 weeks ago

“Good product. Helpful staff. No problems.”

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Posted 3 weeks ago

Hi there, Thank you for your fantastic 5-star review of Acoustimac LLC! We're so glad to hear that you enjoyed our products and found our staff helpful. It's always great to know that everything went smoothly during your experience with us. We truly appreciate your support and are here to help if you need anything in the future! Best regards, Acoustimac LLC Customer Support

Posted 2 weeks ago

“Everyone was great to work with. Thank you.”

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Posted 1 month ago

Hi Shawn, Thank you for your amazing 5-star review of Acoustimac LLC! We're so glad to hear that you had a great experience working with our team. Your kind words truly mean a lot to us. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help! Best regards, Acoustimac LLC Customer Support

Posted 2 weeks ago

“Incredibly helpful and responsive customer service. I had a lot of questions, and Acoustimac had a lot of answers! They were very patient in assisting with the process of planning the details for acoustic panels for my studio. I've already received my first batch of panels, and they are excellent. I'm looking forward to getting additional panels as I wrap up plans for my studio. Acoustimac is now the only source I'll consider for acoustic panels. Theirs look great and are effective, and the help they provide along the way is invaluable.”

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Posted 1 month ago

“Ordered 6 panels with custom pictures I supplied. They did a great job of doing them just as I requested. The quality of the panels is excellent. Also they got them out just before the hurricane hit their area. Communication with art director was easy. Mounting brackets are fine but if hanging on drywall use some proper inserts and screws. Only reason 5 star not given was there were some issues with the administration of the order which required a couple of calls on my part to get the process going again. Overall quite satisified.”

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Posted 1 month ago

“THE BEST ACOUSTIC FIBER I HAVE BOUGHT. AS I AM A CARPENTER, I MADE MY OWN PANELS WITH THE MATERIALS BOUGHT AT ACOUSTIMAC AND THEY CAME OUT AMAZING. THE ACOUSTICS OF MY STUDIO SOUND LIKE NEVER BEFORE. THANK YOU”

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Posted 1 month ago

“great product, good service , solves sound problem in room and makes room livable”

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Posted 1 month ago

“Wanted acoustic treatment with some of my own photography and I love the panels! Great to work with, really enjoy being sent the proofs to verify where the folds will be on the wrap! EXCELLENT EXCELLENT!”

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Posted 1 month ago

“These panels are working really well in our office and my team loves them. Beautiful art panels and they really dampen the noise so we don't get the feedback during virtual meetings anymore.”

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Posted 1 month ago

“The color and material match was absolutly spot on.”

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Posted 1 month ago

Acoustimac LLC is rated 4.8 based on 499 reviews