“I love the designs and the packaging. My order arrived fast. The jewelry itself I'm less excited about. The discolouration on the rings started almost immediately and the gems, which were plastic, also fell out shortly. Unfortunately, I won't be ordering again..”
“I am very very dispointment with customers service of AYO. I make purchase more than three months ago. I never received the items. And i written more than 10 email to them. Never get solution, never get my money back,just be ignoring !!!! So please don't buy on this brand, beacuse the costumer service is really bad!!!!”
“PLEASE DONT BUY FROM THEM
This company has the worst customer service ever!
I made an order on the 25/12/2022, I paid for express shipping which is 3-7 days.
It’s the 9th/2/2023 i still haven’t received the order, when I contacted them at first they replied and kept saying they will check the correspondence department to see how they can help and get back to me, they think the shipping company lost the order so of course they didn't do anything, after that they just stopped replying to my emails because i asked for a refund. They didn’t resent me the order they didn't refund me they did nothing, just ignoring me.”
“I saw AΥO products in a large electronic store. I searched the page to choose at better prices and more variety. The silver products I bought are more beautiful than the pictures!!! I am very happy for them!!!”
Hello Nadia,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
Everything we do is with the idea that our customers can shine and feel as comfortable as possible with themselves, so knowing that our jewelry helps you feel that way confirms to us that we are on the right track.
If you need anything please write to us. We will be glad to help you!
Kind regards,
ALEYOLÉ Support Team
“En general muy bien, los precios son buenos y la calidad de las joyas también, lo que más me gusta es la creatividad de los diseños y que creen joyas posibles de conjuntar, además de que en sus fotos te dan ideas de cómo combinarlas. Mi única queja es hacia quien controla y prepara los pedido que envían, ya que me enviaron un anillo al que le faltaba el brillante.”
¡Hola Náyade!
Muchísimas gracias por tomarte el tiempo de dedicarnos estas palabras.
¡Nos alegramos muchísimo de que estés disfrutando tanto de nuestras joyas! Nos hemos tomado la libertad de pasarle tu review a nuestras compis del departamento creativo y les ha hecho mucha ilusión saber que te ha gustado tanto cómo combinan las joyas 🥰
En cuanto a la incidencia con el anillo defectuoso, queremos confirmarte también que la hemos pasado al departamento correspondiente. Nos han confirmado que lo están gestionando para darte una solución lo antes posible, pero te aseguramos que vamos a darle toda la prioridad posible.
¡Mil disculpas por las molestias!
Si en algún momento necesitas cualquier cosita, por favor, no dudes en ponerte en contacto con nosotras. ¡Estaremos encantadas de ayudarte!
Un saludo 💖
Hello Kristýna,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are glad you liked it and are enjoying your purchase!
If you need anything let us know, we'll be happy to help 🥰💖
Kind regards,
ALEYOLÉ Support Team
¡Hola Laura!
Muchísimas gracias por tomarte el tiempo de dedicarnos estas palabras.
Nos alegramos muchísimo de que estés disfrutando de tus compras 🥰
Si en algún momento necesitas cualquier cosita, por favor, no dudes en ponerte en contacto con nosotras. ¡Estaremos encantadas de ayudarte!
Un saludo 💖
Hello Marisa,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are glad you liked them and are enjoying your purchase!
If you need anything let us know, we'll be happy to help 🥰💖
Kind regards,
ALEYOLÉ Support Team
Hello Monica,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are glad you liked them and are enjoying your purchase!
If you need anything let us know, we'll be happy to help 🥰💖
Kind regards,
ALEYOLÉ Support Team
Hello Natasa,
Thank you very much to spend some of your time writing this review, it helps us every day to improve!
We are glad you liked them and are enjoying your purchase!
If you need anything let us know, we'll be happy to help 🥰💖
Kind regards,
ALEYOLÉ Support Team
