American Candy Co Reviews

Name: American Candy Co
Address: 179A Oxford Road, Reading, Reading
Rating: 2.57

2.6 Rating 526 Reviews

33 %

of reviewers recommend American Candy Co

Company Reviews

Questions

Metrics

2.6

Based on 526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5

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Phone:

Email:

support@americancandyco.co.uk

Location:

179A Oxford Road,
Reading
Reading
RG1 7UZ

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American Candy Co 3 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick order process and delivery. My only frustration is that something wasn’t delivered and while the amount was deducted it didn’t tell me what was actually missing.”

Helpful Report

Posted 5 months ago

“Arrived in okay time, wasnt a fan of what i received but thats on me. Two of the items didnt arrive but was told in advance and received a refund as they was out of stock. all in all not a bad experience.”

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Posted 5 months ago

“The root beer cans I ordered took longer than expected to arrive but they are what I expected”

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Posted 6 months ago

“Althlugh I asked to be informed when the Candyt Corn arrived, I was not informed, so it was by chance that I found out it was in stock. Ordering was easy, but it took a week for the items to arrive. I love Candy Corn as it reminds me of my childhood.”

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Posted 6 months ago

“Took a wee while longer than expected to arrive but was worth it, would recommend!!”

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Posted 7 months ago

“Failed to put a note in the order informing me that items were out of stock causing me to send 3 emails. I will however use them again.”

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Posted 8 months ago

“First time user all of my order turned up in reasonable time,and was pleased with the products I received all in all happy with this supplier”

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Posted 9 months ago

“Fritos and Cheetos: it's the products that are brilliant. Not the cheapest here, but nonetheless regulalrly available so I always come back for more. Efficient company.”

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Posted 9 months ago

“Good service and I’m very pleased, However one of our items was missing from the package”

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Posted 9 months ago

“As a sufferer of US Fruit Loops addiction but living in UK, there is one reliable dealer who is quick, discreet and always delivers and that is American Candy Co”

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Posted 10 months ago

“The order arrived just in time. So fair play. I would definitely recommend and buy from this store again. Keep up the good work.”

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Posted 10 months ago

“The service from ordering to delivery is great. I should however mention that the prices of some items are high when u compare a larger box of cereal bought locally in half the cost of a 300g box.”

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Posted 11 months ago

Thank you for your review.

Posted 11 months ago

“Long delivery time. One bag of my crisps came open but i couldn't get a refund for this as i hadn't taken a photo of it open in box. However, great selection and a reasonable price !”

Helpful Report

Posted 1 year ago

“Products were great first time trying both cap’n crunch and Cinnamon toast crunch, cap’n crunch is now my fav cereal ever! Only issue I have is pricing but can understand import costs etc, would genuinely buy one box a week of it wasn’t for price lol, great service though!”

Helpful Report

Posted 1 year ago

“The Web site could be improved greatly by including better contact details such as an address. I was not confident because of this, so paid by Paypal just in case. But it all worked well for me, will buy again if they have what I need.”

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Posted 1 year ago

Hello Ronald, Thank you for your review and I'm glad to hear you were happy with your items. Your feedback has been noted so our website now includes the warehouse address and contact number so future customers have more confidence when ordering from us. Best regards The American Candy Co Team.

Posted 1 year ago

“It was good except I thought I would get more but definitely worth it”

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Posted 1 year ago

“I would like to have given 5 stars however, one item wasn't what I ordered, I ordered the smorsels but received cookies and cream cookie dough bites instead, luckily I love them too, the other thing was my jolly rancher sout gummies were burst, but this could have been in transit. All in all though I am very happy with my order and will be very likely to order again in the future”

Helpful Report

Posted 2 years ago

“The delivery was great, didn’t take long to come and services were great”

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Posted 2 years ago

“Was pretty quick delivery for a change only issue was the orange Gatorade, which I wont go into detail in a public forum.”

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Posted 2 years ago

“The products are great BUT if you’re going to cancel parts of an order it might be nice to inform the buyer BEFORE you send and give them an opportunity to replace for other items or even cancel. Just a suggestion”

Helpful Report

Posted 2 years ago

American Candy Co is rated 2.6 based on 526 reviews