ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,376 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have already emailed in to say how disappointed I was by the condition of a tweed jacket I purchased for my husband. It looked like it had been stored on the floor all scrunched up. Hence it arrived very creased. I will have to steam it to get it into a reasonable condition to be given as a Christmas present.”

Helpful Report

Posted 1 year ago

Hi Jane Many thanks for taking the time to send us some feedback, sorry to hear you were disappointed with your order from ArdMoor. This is an unusual situation as our warehouse is kept in a very pristine and organised manner and items are not stored on the floor. Unfortunately, it sounds as if the jacket has been poorly handled in transit. Our Customer Service Team has been in contact with you to offer a replacement jacket if the creases do not come out after the garment has been steamed. I hope that the jacket will be a successful Christmas present and we are happy to help in any way we can. Kind regards ArdMoor Customer Services

Posted 1 year ago

“I was a bit disappointed that I had ordered the colour that I wanted then you gave me an email to tell me that you hadn’t got that one in stock but very happy with the one I’ve got so thank youGreat”

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Posted 1 year ago

“Very good service and delivery.”

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Posted 1 year ago

“Fast, efficient service.”

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Posted 1 year ago

“Great product at a good price. Fast delivery and a great service”

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Posted 1 year ago

“Super quality items and super service”

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Posted 1 year ago

“Easy to order. Excellent customer service when I rang with a query about my order. Well packaged. Trousers a perfect fit and just what Iwanted.”

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Posted 1 year ago

“Great service as usual, even at this busy time of year. I never have any hesitation in using ArdMoor, very happy customer.”

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Posted 1 year ago

“I had trouble viewing the tracking app, of my parcel, ( I'm not sure of the cause), but my parcel arrived safely nonetheless and I am delighted with what I ordered. I am happy to do business with them again and they hold a great range of stock.”

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Posted 1 year ago

“Sales staff very informative and helpful. Delivery quick and efficient. Quality of products excellent.”

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Posted 1 year ago

“Easy to use website. Excellent communication to follow order. Pleasant staff on pick up.”

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Posted 1 year ago

“Fast delivery. Great product, just returning for smaller size. Returns process easy.”

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Posted 1 year ago

“Perfect goods and grate to deal with”

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Posted 1 year ago

“Speedy, exact, and I was lucky to snag what I wanted on a sale day”

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Posted 1 year ago

“Sales adviser knew the product which helped in choosing the correct item. Ordered, delivered, one wrong size ordered, refunded and reordered correct size. All done within a few days. Fantastic service.”

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Posted 1 year ago

“Highly delighted with my purchase. Collected boots from Ardmoor office, service was excellent and staff friendly and helpful.”

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Posted 1 year ago

“Purchased Aigle leather lined Boot's, have waited a long time for these to come back in stock for my size, so i'm extremely pleased to get them, have purchased from Ardmoor before, and it alway's comes promptly, and will use them again!”

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Posted 1 year ago

“Think my third purchase from ArdMoor and never disappoints…… great selection, and fabulous service. Many thanks”

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Posted 1 year ago

“Great selection of products. Great price on the boots I have been looking to buy for a few years now. Arrived promptly”

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Posted 1 year ago

“Deer Hunter Winter Cap. This hat is well made, warm and the material is comfortable. What spoils it is it's not quite deep enough with the ear flap tucked inside so there's a sense that it's perched upon, rather than worn on your head. It fits fine with the ear flaps down but when tucked inside, a slight breeze would knock it off, resulting in an undignified chase. Postage was an issue also as it took a full week to get here. 3 stars for the hat because of fit and 3 stars for Ardmoor for taking 5 days to post it.”

Helpful Report

Posted 1 year ago

Hi Mr Greig Many thanks for taking the time to leave us some feedback on your recent purchase with ArdMoor. Sorry to hear you were not satisfied with your experience. The Deerhunter Winter Cap is an excellent addition for colder days and we also have the Deerhunter RAM Cap without the flaps if you would prefer the cap not to have that addition. The timeline for processing and dispatching the Deerhunter Winter Cap is stated within the product description and in this case, the dispatch timeline is 3-5 working days which we were able to adhere to and deliver your item within the stated timeframe. If there is anything else we can help with, please contact our customer service department on info@ardmoor.co.uk Many thanks Annabel ArdMoor Customer Services

Posted 1 year ago

ArdMoor Ltd is rated 4.8 based on 2,376 reviews