ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,376 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, sent in time for Christmas.”

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Posted 1 year ago

“Fantastic quality goods !!! I’m so pleased well worth the money will last me for some years .”

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Posted 1 year ago

“Sent the totally wrong shirt, but gave an excuse that the code was incorrect, which can’t be true because you had sold out of the shirt I wanted to be sent and I compared the code from the website and it was definitely correct, so someone fed me a lie. Offered no recompense other than to send it back free of charge and no lead time for when the correct one to be sent. Call handler was lovely but I don’t appreciate the lame excuse of wrong product code when you obviously have sold out of that particular shirt and tried fobbing me off with some other random shirt, not even same design and especially when the order was £250+…”

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Posted 1 year ago

Hi Mr Purdie Many thanks for taking the time to leave us some feedback on your recent order and please accept our apologies for the incorrect shirt being sent out to you. I have had a look at your order and can see that the shirt did have incorrect information and therefore the warehouse had selected the incorrect item when picking your order. We have now correcting this and have the correct shirt ready to ship to you. The exchange for this has been free of charge and we will also refund your original postage charge as way of apology. If there is anything else we can assist with, please contact us on info@ardmoor.co.uk Kind regards Annabel ArdMoor Customer Services

Posted 1 year ago

“Great product and hassle free transaction. Very quick delivery. Highly recommend”

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Posted 1 year ago

“Will definitely use them again”

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Posted 1 year ago

“Excellent products and speedy delivery. Thank you”

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Posted 1 year ago

“Ordered on line , both items showing ‘in stock ‘ , several days later i received an emails ‘sorry i went to collect your order from our warehouse, but one of your items was out of order & our stickers has now said no delivery before Christmas’ . So be aware if buying from them. popular items may show in stock but won’t be .”

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Posted 1 year ago

Hi Samantha Many thanks for taking the time to leave us some feedback on your recent order. Please accept our apologies for an item not being in stock when we went to pick your order. There can be a high demand for popular items before Christmas especially which can result in items selling out. Our stock system consists of regular replenishment stock deliveries and therefore we aim to be as transparent as possible with delivery times so as to avoid disappointment. We provide communication to all customers regarding the status of orders and endeavour to fulfil the order as efficiently as possible. If there is anything else we can help with, please let me know Kind regards Annabel ArdMoor Customer Services

Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“Really happy, live in N.Ireland. Product arrived within 24hrs. Great service.”

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Posted 1 year ago

“Have used for a number of years, primarily for Hoggs footwear. Very satisfied”

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Posted 1 year ago

“Great website and rapid despatch. My wife loves her Baleno coat and we’ll definitely use ArdMoor again”

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Posted 1 year ago

“Used Ardmoor many times now and as always prompt delivery, great quality”

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Posted 1 year ago

“The items purchased are for my wife who is a keen walker and looking to upgrade her windproof jackets/fleeces.”

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Posted 1 year ago

“From an (exiled) Fifer, great to get such good service from a Fife company. Thank you”

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Posted 1 year ago

“Good service & delivery times, Easy to use website and competitive pricing. Happy days.”

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Posted 1 year ago

“Quick and efficient service🐕‍🦺”

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Posted 1 year ago

“Very good service and polite and helpful staff”

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Posted 1 year ago

“Arrived in time Thankyou”

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Posted 1 year ago

“Good quality clothing for a good price. The service is excellent. We had an isdue with the delivery address (my fault) and Ardmoor went out of their way to help out. Now we have the new hoodie and fleeces we are very happy. Everything is just as described, the fit is great and the quality is excellent”

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Posted 1 year ago

“Excellent product, very promptly delivered. Satisfied customer.”

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Posted 1 year ago

ArdMoor Ltd is rated 4.8 based on 2,376 reviews