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ArdMoor Ltd Reviews

4.8 Rating 2,376 Reviews
96 %
of reviewers recommend ArdMoor Ltd
4.8
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ArdMoor Ltd Reviews
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Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous
Anonymous  // 01/01/2019
Excellent service again as usual
Helpful Report
Posted 1 year ago
I bought a Balerno jacket and it is beautiful! It fits and is so well made, lovely edging and a good strong zip. I chose it because I wanted something stylish and elegant but functional and this is absolutely perfect. Ardmore sale meant I could afford this and it came very quickly. I am so glad I found Ardmoor, this coat is perfect and I will be buying from them again.
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Posted 1 year ago
Slow delivery as out of stock and had to be chased, however a great gesture of refunding the carriage charge.
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Posted 1 year ago
Excellent quality, Excellent service👍
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Posted 1 year ago
Quick dispatch of my order, no dramas, brilliant
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Posted 1 year ago
Very impressed with the service and how quickly I got my item of clothing
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Posted 1 year ago
I bought some Hoggs of Fife shoes and boots many years go when I was working for a living. I've been retired for 12 years and the footware is still going strong! I saw some Hoggs suede chukka boots on the Ardmoor site - a bit of a departure from the Hoggs usual style, but what I was looking for. I knew the quality would be good. The service from Ardmoor was excellent and the boots now occupy a 'favourite' spot.
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Posted 1 year ago
Recently I purchased 2 Harkila products,one turned out to be unavailable.The customer service was excellent,return and exchange policy is fast and cost effective when compared to some other companies selling similar products .They actually do seem to care which is appreciated.
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Posted 1 year ago
Not impressed with delivery time or attitude
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Posted 1 year ago
Dear Mr Walters, Thank you for taking the time to provide your feedback on your experience with ArdMoor Ltd. We truly appreciate your input, as it helps us improve our services and strive for better customer satisfaction. We advertise a 3-5 working day processing timescale for Deerhunter items. I can see we received your order on 6th April and it was despatched on 12th April which was within our advertised shipping timescale of 3-5 working days. We sincerely apologise for any inconvenience caused by the delivery time. We always strive to deliver our products promptly and provide exceptional customer service, and we are sorry that we fell short of your expectations in this instance. We genuinely appreciate your support and understanding. Please feel free to reach out to us directly with any further concerns or suggestions you may have. We are committed to making things right and ensuring that every customer receives the best possible service. Thank you once again for bringing this matter to our attention, Mr Walters. We value your business and hope to have the opportunity to serve you better in the future. Yours sincerely, Kathryn Customer Service Team ArdMoor Ltd
Posted 1 year ago
Good clear website, prompt delivery and the brands stocked are great and some good offers too!
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Posted 1 year ago
First class friendly service. Item received exactly as ordered and was perfect. Thank you Ardmoor
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Posted 1 year ago
Excellent product and service
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Posted 1 year ago
Very efficient service. Order packed securely. Item was as good as illustrated.
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Posted 1 year ago
Excellent company. Have ordered a few items from them and the service has always been excellent. Customer service team are fast and efficient in dealing with any issues.
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Posted 1 year ago
Quality walking shoes at a good price delivered on time.
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Posted 1 year ago
Extremely helpful and efficient staff. Prompt postage. Great prices
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Posted 1 year ago
Just what I wanted - thanks.
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Posted 1 year ago
Very good experience, the products I was looking for at a good price and secure tracked delivery as well. I would recommend this company without hesitation.
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Posted 1 year ago
Excellent service even when I emailed them. Set me off on the right track straight away
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Posted 1 year ago
Hello I am 100% satisfied with the item I purchased. Shipping and delivery was excellent. I would and will shop at your site again. Thank you
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Posted 1 year ago
ArdMoor Ltd is rated 4.8 based on 2,376 reviews