ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,195 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have to wait for your sales as on limited budget.These trousers are going to be great in the warmer weather.Packed nicely & short wait on delivery.Thank you.”

Helpful Report

Posted 1 year ago

“I am very pleased with the product but I wish that there had been better communication regarding a problem with availability had there been I would not have contacted you”

Helpful Report

Posted 1 year ago

Hi Mr Evans Many thanks for taking the time to leave us some feedback on your recent order, sorry to hear there was a delay in receving it but great to hear you are pleased with the Grubs Wellingtons. Due to the timing of the order, the office and warehouse were closed for the New Year period which added to the delay, however there should have been communication informing you of the situation, please accept our apologies for not communicating with your earlier. As a way of apology we will refind your postage charge. I do hope we hear from you again in the future and if you require any assistance with any items, please let us know Kind regards Annabel

Posted 1 year ago

“Easy process, able to collect. Lovely people.”

Helpful Report

Posted 1 year ago

“Bought my wife a heated gillet she loves it a warm wife is a happy wife good quality works really well very pleased with it”

Helpful Report

Posted 1 year ago

“The service was as expected from the I am very pleased with the product”

Helpful Report

Posted 1 year ago

“As always with Ardmoor - excellent product, great price and fast delivery. Thank you - my go to place for Outdoor Clothing etc.”

Helpful Report

Posted 1 year ago

“Very good my delivery was on time the jacket I ordered was as good as it looked on the web site. Very happy would definitely use ardmooe again.”

Helpful Report

Posted 1 year ago

“Haven’t received the package yet”

Helpful Report

Posted 1 year ago

Hi Mr Taylor Many thanks for getting in touch. I have checked your order and the latest update shows it was delivered on 9th of January by Royal Mail at 10.38. If you look for your email from ArdMoor to confirm the order was dispatched and your tracking number will be there to check the Royal Mail status. If you have any further queries on this matter, please contact us directly at info@ardmoor.co.uk or call 01620 671 480 Kind regards Annabel

Posted 1 year ago

“It is a good quality product and excellent service, thanks.”

Helpful Report

Posted 1 year ago

“I purchased gloves as Christmas gift ( when my husband tried them on they were faulty zip came off) I contacted CS with pictures, asked for replacement pair returned faulty pair which were received 6/1/24 …I am still waiting for the replacement pair they are not a cheap product and I expected a better service . Very disappointed indeed !”

Helpful Report

Posted 1 year ago

Hi Mrs Duggan Many thanks for providing feedback on your recent purchase from ArdMoor and please accept our apologies for the situation with your order. My colleague has been in communication with you to replace the faulty gloves and we do apologies for any delay in getting these out to you, I appreciate this was disappointing when the item was intended for a Christmas present. I can see the replacement gloves have now arrived with you and we have refunded any postage costs. I hope we hear from you again in the future to rectify this and provide a smoother journey with us. Kind regards Annabel

Posted 1 year ago

“Great service and product, thank you.”

Helpful Report

Posted 1 year ago

“Bought a Helly Hansen Heritage pile jacket, good product at competitive price and good service, kept informed of order process right up to point of despatch.”

Helpful Report

Posted 1 year ago

“Excellent company selling very good merchandise. Good service and delivery. Helpful if you need to contact them. Would recommend them.”

Helpful Report

Posted 1 year ago

“Very pleased with your product great D.Derosa”

Helpful Report

Posted 1 year ago

“Excellent service and very responsive customer service team.”

Helpful Report

Posted 1 year ago

“I’m late in years and but new to Ardmoor. How I wish I had discovered the advantage of finding the trove on offer earlier. Ardmoor hits the spot for what I’ve searched for in outdoor gear for years and at last found my ideal starting point for quality and value for money - its the standard by which I can measure my decisions to buy and comes out on top! Let’s add to this, excellent and prompt action from customer services when things go a little askew, and it’s easy to see why it’s my first port of call. Highly recommended.”

Helpful Report

Posted 1 year ago

Hi Mr Mottram Many thanks for taking the time to leave us such a lovely review. We are delighted you are enjoying shopping with us and we look forward to hearing from you again. Kind regards Annabel

Posted 1 year ago

“Great customer service and very competitive pricing”

Helpful Report

Posted 1 year ago

“Bought rubber boot protector, good product does what it says good price and prompt delivery.”

Helpful Report

Posted 1 year ago

“Really pleased with my order. It was nice to receive a thankyou after my order. Great company to do business with”

Helpful Report

Posted 1 year ago

“Good quality product, great service, pleasantly surprised.”

Helpful Report

Posted 1 year ago

ArdMoor Ltd is rated 4.8 based on 2,195 reviews