Bedroom Athletics Reviews

Name: Bedroom Athletics
Address: Bedroom Athletics, Innovation Centre, Coldra Wood, Newport, Monmouthshire
Rating: 4.72

4.7 Rating 986 Reviews

92 %

of reviewers recommend Bedroom Athletics

4.7

Based on 986 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Bedroom Athletics 5 star review on 16th April 2024

Richard Whorlow

Bedroom Athletics 5 star review on 5th April 2024

Anonymous

Bedroom Athletics 5 star review on 3rd October 2023

Nicholas Brooke-Potter

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slippers still not arrived”

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Posted 2 weeks ago

“I ordered some slipper and the order has been cancelled for some reason.”

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Posted 2 months ago

“I’m afraid I had to wash my slippers and they have started to fall apart underneath which I’m surprised about and it was a 20degree wash and I have bought 4 pairs in the past with no issues so I’m very disappointed.”

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Posted 2 months ago

“The first pair of slippers that I had bought from Bedroom Athletes, are the ones that I'm still wearing. Because there have been so many Special offers on their slippers and I have been very happy with the first pair I bought; ( some two to three years ago) I kept on buying these slippers. Now some eight new pairs later, I've decided to start wearing these new slippers but none of which i can put on ; because they are either to small or the zipper only goes half way down . Since buying all these pairs of slippers, i have given one pair away to someone with smaller feet, the other pair I cut further down the front to see if I can get them on but they're still to small. All the other pairs are in a bin bag underneath my bed, ready for their next adventure. So even though I was very happy with my first pair, I have still yet to find another pair that are not too small. I've always bought the largest pair on offer. My faithful pair are a size 11-12 uk. Maybe there is someone in the office that can help me. Yours sincerely Paul Arnold.”

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Posted 2 months ago

“I ordered a present for my wife for Xmas on the 5th of December, I still do not have the item as DPD local failed to find my address twice, I contacted the depot and promised me the following day yet another failed delivery. After contacting you they were then apparently arranged to be sent to my local post office for collection which they weren’t. I then finally had a call to say they were back at warehouse and that they would be resent out in time for Xmas to my home address and still nothing. I generally buy a pair of slippers each year for my wife but after this experience that will change”

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Posted 4 months ago

“Wrong size slippers received, so unable to put on slippers. So far no reply to email request to customer services for paid postage to send return. Very disappointing , because this was a Christmas present”

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Posted 4 months ago

“I have had lovely pairs of Marilyn Bedroom Athletics slippers for years. Unfortunately the last pair I have had are huge and offer no support whatsoever. I cannot even walk from room to room in them as the fit is so sloppy. I can only use them for keeping my feet warm when sat down.”

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Posted 4 months ago

“Slippers were poorly put together (inner sole is rucked) and they need replacing. Still no response from Bedroom Athletics a week on (other than 'thanks for your email) despite chasing. Shocking at the price.”

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Posted 5 months ago

“Am still waiting for my delivery???!!! Ordered a week ago. Normally very quick delivery.”

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Posted 6 months ago

“This was my first order with Bedroom Athletics and it will be the last too. I was sent an incorrect order, Bedroom Athletics admitted it was their mistake yet they have, and continue to, treat me as though I am just unhappy with my order and wish to return. They are refusing to send the products I ordered and paid for until I return the incorrectly sent products, which means I incur costs. Their customer service is horrendous, they make the mistake and treat me as if it's my mistake. I am shocked that a company can treat a customer so badly even though they made the error. It's not rocket science, treat customers better and they will continue to buy from you. I won't shop with this company again and do not recommend anyone else does in case THEY make a mistake and make YOU pay for it!”

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Posted 7 months ago

“The slippers were ordered and I was informed that they would be dispatched. However I then received an email stating that they weren't in the warehouse so my money was to be refunded. This I presume has happened but not at all impressed that my order was accepted but I did not receive them”

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Posted 7 months ago

“Available to order but didn’t actually have stock so my order got cancelled, no offer of alternative option, disappointed.”

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Posted 7 months ago

“Absolutely terrible experience no delivery was made d.p.d your delivery drivers twice said they were coming but never arrived l was in on both occasions. No one came to this address l don't know where they went . No card was left, maybe they left it where they thought my house was. I have deliveries daily to my home with no problems, l am disabled so always in. So l have no slippers had to get them elsewhere, so want a full refund including postage.”

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Posted 7 months ago

“No item delivered. Then stated I had to email again following a weekend to then get help. Poor customer services despite quick replies”

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Posted 1 year ago

“The inside of slippers are uncomfortable. I have made contact regarding an exchange and still waiting for a reply”

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Posted 1 year ago

“This was the 5th pair of Bedroom Athletic slipper boots I've bought. I always buy size 5/6. These new ones are massive but marked as a 5/6. I emailed customer services as they are obviously faulty & was told I still have pay to return them. Not impressed whatsoever!!!”

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Posted 1 year ago

“Dressing gown bought for a Christmas present for my Wifehas a faulty seam which has resulted in a hole in it in less than 4 weeks of use. I would have expected more for the price paid.”

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Posted 1 year ago

“Order never came! I ordered in late December, in time for birthdays in Jan/Feb, come early January, nothing had come. I contacted Royal Mail who had confirmed that nothing had come in and they were waiting to accept it. Bedroom Athletics kept blaming Royal Mail and told me to keep waiting. They offered me a refund but I wanted my items and requested another order, which I was told was then out of stock. I am now awaiting my refund but am left without my order and disappointed.”

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Posted 1 year ago

“I never received my order and have tried to contact bedroom athletics and have had no response. I haven?t had any update on where my order is or if it is even still coming. I haven?t had a refund or anything. So disappointed as I?d heard good things about this brand. Ordered slippers on the 29th of December, it?s now 13th January and I?ve had no response from the company at all. Where is my order ?!”

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Posted 1 year ago

“I ordered my item over 2 weeks ago and it still hasn?t arrived. I have tried contacting the company to make enquiries but no one has responded to my latest email.”

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Posted 1 year ago

Bedroom Athletics is rated 4.7 based on 986 reviews