Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.47

4.5 Rating 168 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product needs a rethink and the instructions re-written. Great idea and ergonomic design is good, well made materials but in practice you should find your own process”

Helpful Report

Posted 10 months ago

Dear customer, Thank you for your honest feedback on our arm Wound Protector. We're pleased to hear that you appreciate the idea, ergonomic design, and quality of the materials. We understand your concerns about the instructions and the practical application. Your insights are invaluable, and we will take them into consideration as we work on improving our product and its instructions. If you have any specific suggestions or need further assistance, please don't hesitate to reach out. We're here to help and always looking for ways to improve. Best regards, Jane Customer Service BetterCareMarket

Posted 9 months ago

“I would not have purchased the product if I had known that the handle detaches from the brush. I have given two stars as the brush head is good and the shape of the handle is good. The fact that the brush and handle are detachable, let's the product down”

Helpful Report

Posted 1 year ago

Dear customer, Thank you for taking the time to provide feedback on your recent purchase of the Long Handled Wooden Bath Brush. We’re genuinely sorry to hear that the detachable handle did not meet your expectations, and we understand your disappointment. The design intent behind the detachable handle was to offer versatility and ease of storage, but we realise that this feature may not be beneficial for everyone. We really appreciate your positive comments about the brush head and the ergonomic design of the handle. It’s feedback like yours that helps us improve and better serve our customers. Thank you again for your honest review. Best regards, Jane Customer Service BetterCareMarket

Posted 1 year ago

“please stop hounding me !! ive said no i dont want to do a review 3 times now!!!!”

Helpful Report

Posted 1 year ago

“I purchased a wrist brace based on the wrist circumference measurement as instructed, but the hole for the thumb was very large and ill fitting’. While I did get a refund eventually I was disappointed that ii am out of pocket $25 for postage to me and my return of the product. So basically I spent $25 and have nothing.”

Helpful Report

Posted 2 years ago

Bettercaremarket is rated 4.5 based on 168 reviews