Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.47

4.5 Rating 168 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed in the waiting tme (nearly 4 weeks) it took for the product to arrive. I have not yet used the bottle so cannot rate it,however I am used to using a similar urinal for travel so it will be tested on my upcoming to Hobart, Tasmania next week. Thank you GM Marchant”

Helpful Report

Posted 1 week ago

Good day Gillian, Thank you for taking the time to write a review. We are sorry to hear the delivery of the bottle took so long. I can see there were two weeks between the item being picked up from our supplier's warehouse and the day it was delivered. We will ensure that the feedback provided will be passed to our delivery partners for their consideration, investigation and to look at what improvements they are able to make to their service level going forward. If we can further assist please do not hesitate to get back in touch and our dedicated customer services team will be more than happy to help. Best regards, Annemarie Customer Care BetterCareMarket

Posted 1 week ago

“I am pleased with the Foot Brace Drop foot. It has helped me to walk in a straighter motion with my right tfoot.”

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Posted 2 months ago

Good day Dragan, Thank you for your kind review! We're delighted to hear that the Foot Drop Brace has helped improve your walking motion. Supporting mobility and independence is our top priority, and it’s wonderful to know that this product is making a difference for you. If you ever need any further assistance or have any questions, please don’t hesitate to reach out. Wishing you continued comfort and confidence in every step! Best regards, Annemarie Customer Care BetterCareMarket

Posted 2 months ago

“I received good service, as my Roami Rollator was delivered within a week of ordering and paying for it. Although my chosen (charcoal) colour was no longer available, I am happy with the rose-gold model.”

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Posted 7 months ago

Good day customer, Thank you for taking the time to write a review! We are happy to hear you were pleased with our service, even though the Roami Stair Walker wasn't the colour that you originally chose. We heard from our supplier that the American manufacturer was no longer producing the 'charcoal' colour, something we nor our supplier were aware of. Let us know if there is anything we can help you with. Kind regards, Annemarie Customer Care Better Care Market

Posted 6 months ago

“Very good range of products to support people living with disabilities.”

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Posted 8 months ago

“The hip protector is working very well. Maybe I could have purchased a larger size. My husband is wearing it every day. Thank you so much.”

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Posted 10 months ago

Dear Rosemary, Thank you for your feedback! We're glad to hear that the hip protector belt is working well for your husband and that he's able to wear it every day. If you would like to purchase a larger size, please feel free to reach out to our customer service team. We're here to help ensure you have the best fit and support. Thank you for choosing our product! Best regards, Annemarie Customer Service BetterCareMarket

Posted 10 months ago

“Easy to follow and use ordering system followed by timely and efficient delivery.”

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Posted 10 months ago

“Its ok not as easy to use as I though it would I got to help me pull up my bra straps as I have very bad arms. I'm still getting use to it once I get use tonit it's going to be a very good tool”

Helpful Report

Posted 11 months ago

Dear Darlene, Thank you for sharing your experience with our Dressing Stick Shoehorn combo! We appreciate your honest feedback and understand that it can take some time to get used to new tools, especially when dealing with limited arm mobility. We're glad to hear that you're finding it helpful for pulling up your bra straps and believe it will become an even more valuable tool as you continue to use it. If you have any questions or need tips on how to use it more effectively, please don't hesitate to let us know. We're here to support you! Best regards, Jane Customer Service BetterCareMarket

Posted 10 months ago

“all is well”

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Posted 11 months ago

“Good product Quick delivery Much appreciated Second package was open and damaged..not the product..the packaging.”

Helpful Report

Posted 1 year ago

Dear CJ, Thank you for your feedback! I am happy to hear that you're satisfied with the leg lifter and our quick delivery. We apologise for the issue with the packaging of the second item and appreciate you bringing this to our attention. We'll look into this to prevent future occurrences. If you need further assistance or have any other concerns, please don't hesitate to reach out. Your satisfaction is important to us at Bettercaremarket. Kind regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“Excellent product and I can recommend it to both men and women”

Helpful Report

Posted 1 year ago

Dear customer, Thank you for your fantastic review! We're so glad to hear that you found our hip protector excellent and appreciate your recommendation for both men and women. At Bettercaremarket, we are committed to providing high-quality products that our customers can trust and recommend. Thanks again for your feedback, and we look forward to continuing to serve your needs in the future! Kind regards, Annemarie Customer Care Bettercaremarket

Posted 1 year ago

“Good product only down side seat a little hard otherwise great.”

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Posted 1 year ago

Dear Stephen, Thank you for taking the time to share your experience with the Savanah Raised Toilet Seat. We are delighted to hear that you find the product to be great overall. We appreciate your honesty in pointing out that the seat's firmness did not entirely meet your comfort expectations. We strive to balance support and comfort, and your feedback is invaluable as it helps us to continually improve our products. We will certainly take your comments back to the manufacturer for future product enhancements. Thank you once again for your review. Your satisfaction is very important to us, and we hope to have the opportunity to serve you again in the future. Warm regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“I am very happy with my new watch, it has the basic features and it is all I need.”

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Posted 1 year ago

Hi Anna, We're delighted to hear that you're enjoying your new activity tracker / watch and that its features are meeting your needs! It's great to know that the simplicity and functionality are hitting the mark for you. If you have any questions about your activity tracker or want to explore more of its features at any point, please feel free to get in touch. We're always here to help. Thank you for choosing our product and for taking the time to leave a review. We truly appreciate it. Best regards, Annemarie Bettercaremarket

Posted 1 year ago

“As I learn how to use it correctly, Im sure it will be quite effective.”

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Posted 1 year ago

Hi Patricia, Thank you for taking the time to share your thoughts on the perching stool. We're glad to hear that you're optimistic about its effectiveness as you become more acquainted with its use. Learning the best ways to utilise it, can indeed make a significant difference in its comfort and support capabilities. If you have any questions or need tips on how to maximise the kitchen stool's benefits, please don't hesitate to reach out. We're here to ensure you get the most out of your purchase and are always happy to help with any guidance or support you might need. Thank you for choosing our perching stool, and we look forward to assisting you in any way we can to make your experience even better. Best regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“Good choice of products, was surprised at the choices available”

Helpful Report

Posted 1 year ago

Good day, We're happy to surprise you with our variety! It's great to know you enjoyed exploring our product options. We always strive to provide a wide selection to cater to everyone's needs. Thank you for choosing Bettercaremarket and we hope to see you back in the future! Kind regards, Annemarie Bettercaremarket, customer care

Posted 1 year ago

“Good timely communication and service.”

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Posted 1 year ago

“Easy to use. No leaks.”

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Posted 1 year ago

“I like to shop at bettercare market the customer service is excellent Annemarie is very polite and friendly”

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Posted 2 years ago

Dear Patricia, Thank you for posting your feedback. We really appreciate your positive comment. Looking forward to seeing you again at Bettercaremarket. Warm regards, Annemarie Customer Care

Posted 2 years ago

Bettercaremarket is rated 4.5 based on 168 reviews