Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 748 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been dealing with Ross at Big Bera for a while now, and I have to say that he's one of the best account manager's Ive dealt with! He's friendly, efficient and just an all round good guy!”

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Posted 1 year ago

Dear Shelley, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and we are delighted to hear about your positive experience with us. It's great to hear you enjoy working with Ross and we'll be sure to pass on your kind comments to him. Thank you again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you in the future.

Posted 1 year ago

“Callum was fantastic in providing urgent responses to all queries.”

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Posted 1 year ago

Dear George, Thank you so much for your delightful review and for awarding us a 5-star rating for Big Bear Promo. We are thrilled to hear that you had a positive experience. It's great to hear Callum was quick to respond to all queries and ensured that your needs were met efficiently. Thank you once again for choosing our services, and we look forward to hearing from you again in the future.

Posted 1 year ago

“We needed a delivery urgently and Callum sorted it out.”

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Posted 1 year ago

Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We understand the importance of timely deliveries, and we are glad that Callum was able to provide a solution for you promptly. Thank you once again for your support and trust in our services. We look forward to hearing from you again in the future.

Posted 1 year ago

“Brilliant service and great communication from Callum. Products were turned around and delivered at short notice.”

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Posted 1 year ago

Dear Matt, Thank you so much for taking the time to give us a 5-star rating for Big Bear Promo! We truly appreciate your support and positive feedback. We're delighted to hear that you had a great experience with our service and that Callum provided you with brilliant service and excellent communication. Additionally, we're thrilled that we were able to meet your needs even at short notice. Once again, thank you for choosing Big Bear Promo. We greatly value your business, and we look forward to hearing from you again in the future!

Posted 1 year ago

“Callum delivered speedy and friendly service. The items arrived exactly as advertised and I will definitely us Big Bear again.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Big Bear Promo with 5 stars! We highly appreciate your kind words and feedback. We are thrilled to hear that Callum provided you with speedy and friendly service. It's our top priority to ensure that our customers receive the best experience possible. We are glad that the items arrived exactly as advertised. Thank you again for your order and we look forward to hearing from you again in the future.

Posted 1 year ago

“Callum was incredibly helpful and turned around a rather complicated order in record time. Between his friendly approach, his speedy responses and dedication to meet my rather demanding deadline- I would describe his work as first class service.”

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Posted 1 year ago

Dear Aurelia, Thank you so much for leaving a 5-star rating on our Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We also want to extend a special thank you for your kind words regarding Callum's exceptional service. He truly goes above and beyond for our customers, and your feedback means a lot to us. Once again, we appreciate your review and for choosing Big Bear Promo. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Posted 1 year ago

“A great experience, Callum was quick, helpful and patient, usually getting back to me within minutes with an answer to my many questions. The quote was way below others we've obtained as well, always nice! We'll be looking at more from Big Bear in future.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us. It's wonderful to know that Callum was quick, helpful, and patient in assisting you with all your questions. We pride ourselves on providing excellent customer service, and we are thrilled to have exceeded your expectations. We appreciate your support and look forward to hearing from you again in the future. Thank you again for choosing Big Bear Promo!

Posted 1 year ago

“Fast and friendly service from Callum. Arrived quickly and as described.”

Helpful Report

Posted 1 year ago

Dear Hannah, Thank you so much for taking the time to give us a fantastic 5-star rating for Big Bear Promo! We truly appreciate your support and we're thrilled to hear that you had a positive experience with our service. We'll be sure to pass on your kind comments to Callum. Your kind words mean a lot to all of us at Big Bear Promo and we're grateful for your recommendation. We look forward to hearing from you again in the future!

Posted 1 year ago

“Great and prompt customer service from Callum. He answered all my queries quickly and the ordering process was seamless. I haven't received my order yet but I would have no hesitation in ordering from this company again.”

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Posted 1 year ago

Dear Áinín, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our company. We strive to provide great and prompt customer service, so it's wonderful to know that Callum was able to answer all your queries quickly and make the ordering process seamless for you. We understand that you haven't received your order yet, but we're confident you'll be pleased with the products when they arrive. Thanks again for your support, and we hope to hear from you again in the future!

Posted 1 year ago

“Callum was brilliant! He sorted my very last-minute request, and was a pleasure to work with. Thank you!”

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Posted 1 year ago

Dear Lucy, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support. We're thrilled to hear that Callum was brilliant in assisting you with your very last-minute request and it's wonderful to know that he went above and beyond to help you. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“Big Bear Promo have been a great help, the customer service from Callum is exceptional and I couldn't recommend them enough.”

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Posted 1 year ago

Thank you so much, Laura, for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that our team, particularly Callum, provided exceptional customer service. It's great to know that you found our services helpful, and we can't thank you enough for recommending us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to hearing from you again!

Posted 1 year ago

“Called in to get some company mugs made and got in touch with Callum Burton, he redirected me to a product that better suited my needs and helped me with the layout of my design and was just what i needed! Very supportive and responsive and has made my experience with Big Bear Promo pleasurable. Thanks Cal all the best!”

Helpful Report

Posted 1 year ago

Dear Aadam, Thank you so much for your 5-star rating of Big Bear Promo! We appreciate your kind words and we're thrilled to hear that Callum Burton was able to assist you with finding the perfect product for your company mugs. It's fantastic to know that Callum went above and beyond to ensure that the layout of your design was just right for your needs. At Big Bear Promo, we strive to provide excellent customer service and we will make sure to pass on your kind words to Callum. Thank you once again for your order!

Posted 1 year ago

“Callum was very helpful and quick to respond during our enquiry stage before ordering. Giving detailed mock ups so we could make an informed decision.”

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Posted 1 year ago

Dear Alex, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and taking the time to share your positive experience. We're thrilled to hear that Callum was instrumental in providing exceptional customer service from the very beginning and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We value your business and look forward to hearing from you again in the future.

Posted 1 year ago

“Callum was easy to communicate with and responded in a great time with any changes that were needed! He answered any questions that I had with the order in great detail.”

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Posted 1 year ago

Dear Gina, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're glad that Callum was able to provide you with exceptional communication and prompt responses and we'll pass along your gratitude to him. Once again, thank you for choosing Big Bear Promo. We value your satisfaction and look forward to hearing from you again in the future!

Posted 1 year ago

“Fantastic company, Callum responded to my enquiry almost instantly and guided me through the whole process making my order and transaction seemless, the products are great, just what I needed and the delivery was super fast, I will 100% be using Big Bear Promo again and Callum is your go to guy!! I will be recommending to all!!!”

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Posted 1 year ago

Dear Claire, Thank you so much for your fantastic 5-star review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that your experience with our company was very positive. We're delighted to hear that Callum was able to assist you in such a helpful and efficient manner and that the products you received from us were exactly what you needed. We understand the importance of delivering high-quality products, and we're glad we could meet your expectations. Once again, thank you for choosing Big Bear Promo and for sharing your positive experience with us. We look forward to assisting you with any more printing needs in the future.

Posted 1 year ago

“Good service from Callum and the team”

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Posted 1 year ago

Thanks for leaving a 5-star review of Big Bear Promo! We're delighted to hear you were pleased with the service provided by Callum and the team. We hope to hear from you again in the future.

Posted 1 year ago

“The item arrived swiftly after an efficient order with Ross Robinson. Great communication, very happy to help with my questions, and made sure the product looked great before giving it the final go ahead.”

Helpful Report

Posted 1 year ago

Hi Patrick, We appreciate your taking the time to leave a 5-star review of Big Bear Promo. We're delighted to hear your order arrived quickly and that you enjoyed working with Ross. We'll be sure to pass on your kind comments him and we look forward to hearing from you again in the future.

Posted 1 year ago

“Great service from Big Bear Promotions. Price and quality of the Travel Mugs were excellent. Dealt with Ross Robinson from start to finish, had a short delivery but he sorted it out promptly and delivered the next day. I would highly recommend Big Bear.”

Helpful Report

Posted 1 year ago

Dear Allyson, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We greatly appreciate your support and feedback. We're thrilled to hear that you had a great experience with our service. It's fantastic to know that you found the price and quality of our Travel Mugs to be excellent. We're especially pleased to hear that Ross Robinson was able to assist you throughout the entire process and promptly resolve any delivery issues you may have encountered. Thank you for your recommendation! We truly value your trust and look forward to hearing from you again in the future.

Posted 1 year ago

“Excellent service from start to finish. I had loads of questions and all were answered promptly by Ross Robinson. The finished product was exactly what I was after and the order arrived perfectly on time (early in fact). I will definitely return to Big Bear for future promotions and highly recommend.”

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Posted 1 year ago

Dear Jane, Thank you so much for awarding Big Bear Promo with a fantastic five-star rating! We are thrilled to hear about your excellent experience with our service from start to finish. We are delighted to know that the final product matched your expectations perfectly and that your order arrived ahead of schedule. Your satisfaction is our top priority, and we are thrilled to have provided a seamless and timely experience. Thank you for considering us for your future promotions. Your recommendation means a lot to us, and we couldn't be happier to have earned your trust.

Posted 1 year ago

“Right from the start of the process I found Josh really helpful and extremely professional. He offered options and made the process really easy. The product arrived today and we are really happy with what Big Bear Promo have supplied.”

Big Bear Promo 5 star review on 9th May 2024

Helpful Report

Posted 1 year ago

Dear Jill, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are delighted to hear that the products arrived on time for you and you were pleased with the design. If you have any further questions or need assistance in the future, feel free to reach out to us. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 748 reviews