Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 785 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Big Bear on several occasions and the service has been great. Many thanks to Tyler for all his help.”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and are thrilled to hear you had a positive experience with our service. We are delighted to have had the opportunity to assist you several times and are thrilled that our service has consistently met your expectations. We will be sure to pass on your kind words to Tyler. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again. Best regards, The Big Bear Promo Team

Posted 1 year ago

“Ross at Big Bear has been great - excellent customer service. We've placed multiple orders with Big Bear and are happy with their prices, quality, and reliable lead times.”

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Posted 1 year ago

Dear Hayley, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your kind words about our excellent service. We're thrilled to hear that you're satisfied with our prices, quality, and reliable lead times. We value your continued trust and loyalty and look forward to hearing from you again. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Big Bear Promo Team

Posted 1 year ago

“Tyler worked with me on a big order for our charity and was very attentive & helpful in helping me get all of the items we require with the necessary logos. The merchandise has arrived and is excellent, great quality and our logos are perfect.”

Helpful Report

Posted 1 year ago

Dear Katie, Thank you so much for your incredible 5-star rating of Big Bear Promo! We are thrilled that Tyler provided you with outstanding service for your charity's order. We are ecstatic to know that he was attentive and helpful in ensuring that you got all the products you required. We truly appreciate your trust in us and look forward to hearing from you in the future. Warm regards, Big Bear Bear Promo Team

Posted 1 year ago

“Excellent customer service from Ross and quick delivery, would recommend.”

Helpful Report

Posted 1 year ago

Hi Eleanor, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience shopping with us. We truly appreciate your kind words about Ross's excellent customer service and quick delivery. Thank you for recommending us. We are grateful for your support and look forward to hearing from you again.

Posted 1 year ago

“Ross was very helpful and the product looks stunning. I had an issue with my logo not being suitable for single colour printing, and Ross was very patient whilst our designer reworked the logo. Fast delivery, good price, one happy customer and I'll be ordering more products very soon!”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We truly appreciate your kind words and are thrilled you had a positive experience with us. We are equally glad to know that Ross greatly assisted you and was patient and accommodating during the logo rework process. We are also delighted you were satisfied with our fast delivery and competitive pricing. We look forward to hearing from you again soon and providing you with more excellent products. Best regards, Big Bear Promo Team

Posted 1 year ago

“Thank you to Ross for the golf cap order we placed. Speedy, great quality and he made a great effort to accommodate our budget.”

Helpful Report

Posted 1 year ago

Dear Caitlin, Thank you so much for taking the time to rate Big Bear Promo with a 5-star review! We want to express our gratitude for your recent order and are delighted that Ross provided such exceptional service and accommodated your budget. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Excellent level of service from Joe, very professional and helpful”

Helpful Report

Posted 1 year ago

Dear James, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you had an excellent experience and we truly appreciate your kind words about Joe's exceptional service. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 1 year ago

“Order placed with Ross. Excellent service. All queries dealt with quickly. Would not hesitate to order again. Ross was very helpful and kept us updated throughout the ordering process. First class service”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you so much for the fantastic 5-star rating of Big Bear Promo! We sincerely appreciate your kind words and are thrilled to hear that you had such a positive experience with our team, particularly with Ross. We are delighted to have provided you with excellent service and that all your queries were handled swiftly. Rest assured, we will pass along your compliments to Ross for his helpfulness. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Very responsive, flexible with what I was asking to be done which was out of the norm, quick delivery and high quality product. Tyler Sheppard was particularly helpful.”

Big Bear Promo 5 star review on 30th May 2024

Helpful Report

Posted 1 year ago

Dear Rory, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had such a great experience with us. It's fantastic to know that your order was delivered quickly and that you were satisfied with the quality of the product provided. We will make sure to pass on your kind words to Tyler. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again in the future! Best Regards, Big Bear Promo

Posted 1 year ago

“Callum was amazingly helpful in assisting me with an order of pin badges. He helped explain about the colours, sizing and dispatch time. I'd certainly recommend using Big Bear again based on my experience”

Helpful Report

Posted 1 year ago

Dear Owen, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and recommendation. We are thrilled to hear that Callum provided exceptional assistance with your pin badge order and explained the different options well. Your kind words and satisfaction mean a lot to us. We're delighted to have earned your trust and recommendation, and we look forward to hearing from you again soon! Best regards, The Big Bear Promo Team

Posted 1 year ago

“Big Bear promo made us some fab cups for our events this summer! Huge shoutout to Callum - he was so helpful and efficient!”

Helpful Report

Posted 1 year ago

Dear Bella, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We appreciate your feedback and are thrilled to hear you had a great experience with us. We are delighted to hear that Big Bear Promo has sorted printed cups for your event, and we will make sure to pass on your kind words to Callum. Thanks again for choosing Big Bear Promo, and we hope to hear from you again in the future!

Posted 1 year ago

“Easy communication with Andrew James - Account manager who kept me posted on our product, product came as requested with quick delivery. Very happy, will use company again.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give us a 5-star rating for Big Bear Promo. We are thrilled to hear that your experience with us was successful. We appreciate your kind words regarding our account manager, Andrew. We are glad to hear that easy communication was maintained throughout the process and that your product arrived as requested with quick delivery. We are delighted to meet your expectations and look forward to hearing from you again. If there is anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing Big Bear Promo!

Posted 1 year ago

“Really good service, ask for Andrew James, guy was awesome throughout the process and would highly recommend to anyone”

Helpful Report

Posted 1 year ago

Dear Jack, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a really good experience with our service. Andrew James is truly an asset to our team, and we are glad to know that he provided you with great assistance throughout the process. We greatly appreciate your recommendation and are delighted to have served you. Please don't hesitate to let us know if there's anything else we can do for you.

Posted 1 year ago

“I cannot fault Joe Riman for his help and assistance with our order. I did lots of research and found Big Bear to be the most reasonably priced with the best quality goods. I was kept informed by Joe of delivery dates etc. Really good service, would definitely use again.”

Big Bear Promo 5 star review on 23rd May 2024

Helpful Report

Posted 1 year ago

Dear Jane, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are glad to hear that Joe provided excellent help and assistance with your order. It's great to know that Joe kept you informed about delivery dates and provided valuable support throughout the process. Thank you for choosing Big Bear Promo. We look forward to hearing from you again. If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to let us know.

Posted 1 year ago

“Good price with high quality of products.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and are delighted to hear that our products have met your expectations. Our team is committed to providing excellent quality at a good price, and we are thrilled that this resonated with you. If you have any further feedback or need assistance with anything else, please do not hesitate to let us know. We look forward to hearing from you again!

Posted 1 year ago

“Delighted with the name badges, great quality & reasonable pricing. Fantastic support, advice and customer service from Tyler! Will definitely use again. Thanks”

Helpful Report

Posted 1 year ago

Dear Julie, Thank you so much for awarding Big Bear Promo a fantastic 5-star rating! We greatly appreciate your kind words and support, and we are thrilled to hear that you were delighted with our name badges. Tyler, who provided you with fantastic service, also sends his gratitude! Once again, thank you for your glowing feedback and for choosing Big Bear Promo. We value your business and appreciate your support.

Posted 1 year ago

“Callum was extremely helpful and the quality of the product was great. Callum made me feel confident that the product would arrive on time and responded quickly when I asked for any updates. Would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and for giving Big Bear Promo a 5-star rating! We truly appreciate it. We're thrilled to hear that Callum was extremely helpful throughout the process and that you had a great experience with us. We take pride in delivering high-quality products, and it's wonderful to know that you were satisfied with the quality of the product. Thank you for recommending us highly, it means a lot to us. Should you need any further assistance, don't hesitate to reach out. We look forward to hearing from you again in the future!

Posted 1 year ago

“I have been dealing with Ross at Big Bera for a while now, and I have to say that he's one of the best account manager's Ive dealt with! He's friendly, efficient and just an all round good guy!”

Helpful Report

Posted 1 year ago

Dear Shelley, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and we are delighted to hear about your positive experience with us. It's great to hear you enjoy working with Ross and we'll be sure to pass on your kind comments to him. Thank you again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you in the future.

Posted 1 year ago

“Callum was fantastic in providing urgent responses to all queries.”

Helpful Report

Posted 1 year ago

Dear George, Thank you so much for your delightful review and for awarding us a 5-star rating for Big Bear Promo. We are thrilled to hear that you had a positive experience. It's great to hear Callum was quick to respond to all queries and ensured that your needs were met efficiently. Thank you once again for choosing our services, and we look forward to hearing from you again in the future.

Posted 1 year ago

“We needed a delivery urgently and Callum sorted it out.”

Helpful Report

Posted 1 year ago

Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We understand the importance of timely deliveries, and we are glad that Callum was able to provide a solution for you promptly. Thank you once again for your support and trust in our services. We look forward to hearing from you again in the future.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 785 reviews