Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross at Big Bear was very helpful with merchandise for an upcoming event we were holding. Very quick responses and design proofs meant that we were able to complete the order with a quick turnaround, ensuring we had the products on time.”

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Posted 1 year ago

Dear Matthew, Thank you so much for the glowing 5-star rating of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that Ross was able to assist you with merchandise for your upcoming event. We are delighted to hear that Ross was very helpful throughout your order. We understand the importance of quick responses and design proofs and we are thrilled that we could deliver on that for you. Thank you again for your wonderful feedback and for choosing Big Bear Promo. We are grateful for your business and look forward to hearing from you in the future.

Posted 1 year ago

“Big Bear Promotion has been so helpful for our last min order. Callum has been very quick with replies and very understanding of changing delivery addresses etc. it has been great would whole heartedly recommend!”

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Posted 1 year ago

Dear Meghan, Thank you so much for your glowing 5-star review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that our team, especially Callum, has been helpful and efficient in handling your last-minute order. We're glad that we were able to accommodate your changing delivery addresses seamlessly. Once again, thank you for choosing Big Bear Promo. We are here to assist you with any future promotional needs you may have.

Posted 1 year ago

“Great service, great products, super fast production! Ross R was a brilliant account manager and was so helpful addressing any questions I had. Production and delivery was insanely fast (just a few days) and the engraved light-up multichargers look great.”

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Posted 1 year ago

Dear Rachel, Thank you so much for your amazing 5-star rating and wonderful review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. It's fantastic to hear that Ross provided excellent service and we'll make sure to pass along your compliments to him as well. Once again, thank you for choosing Big Bear Promo. We appreciate your business and hope to hear from you again in the future.

Posted 1 year ago

“Easy communication, great product, efficient service. Thank you”

Big Bear Promo 5 star review on 3rd May 2024

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Posted 1 year ago

Dear Shyam, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and feedback. We're thrilled to hear that you had an excellent experience with us. We look forward to hearing from you again in the future!

Posted 1 year ago

“Great communication from Callum and order was completed and despatched on time for a exhibition and conference a week later.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We couldn't be happier to know that Callum provided excellent communication throughout the process. We're glad that we were able to meet your expectations and deliver your order in time for the exhibition and conference. Thank you again for choosing Big Bear Promo. We look forward to helping you in the future for all your promotional needs!

Posted 1 year ago

“Excellent service really pleased with our cheese boards ! X”

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Posted 1 year ago

Dear Michelle, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! Your feedback is greatly appreciated. We are thrilled to hear that you received excellent service and that you're pleased with your cheese boards! Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“Josh from Big Bear is fab! Clear communication, quick to respond and deliver. Wristbands were high quality so very pleased with service and product”

Big Bear Promo 5 star review on 2nd May 2024

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Posted 1 year ago

Dear Libby, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear about your exceptional experience. We are delighted to know that you are pleased with both our service and the high-quality wristbands we provided. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“I would like to thank Ross Robinson for his assistance from start to finish. He has been very easy and responsive to communicate with and was very accommodating to our evolving needs. I will certainly continue to work with BigBear Promo and highly recommend their services!”

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Posted 1 year ago

Thank you, Valeria, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Furthermore, we would like to express our gratitude to Ross Robinson for his exceptional assistance throughout the process. We are thrilled to hear that you will continue working with us and even more delighted that you highly recommend our services. Thank you once again for choosing Big Bear Promo, and we look forward to hearing from you again in the future!

Posted 1 year ago

“Amazing customer service - Joe was fantastic!”

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Posted 1 year ago

Dear Tia, Thank you so much for your fabulous 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to know that you had a great experience with us. We're delighted to hear Joe provided amazing customer service and we'll be sure to pass on your kind words to him. Once again, thank you for your fantastic rating and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“The popcorn boxes were such good quality and everyone at our event loved them. Huge thanks to Joe at Big Bear who was a delight to work with too. Will be back for more soon!”

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Posted 1 year ago

Thank you so much, Demi, for your outstanding 5-star rating of Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that the popcorn boxes we provided for your event were of excellent quality and a hit with everyone. We're pleased to know that Joe, our amazing team member, made your experience delightful. Thank you for choosing Big Bear Promo, and we look forward to hearing from you again soon!

Posted 1 year ago

“Great service from Josh and the Big Bear team, our cufflinks exceeded all our expectations and were an absolute hit!”

Big Bear Promo 5 star review on 30th April 2024

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Posted 1 year ago

Dear Phil, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your feedback and support. We are thrilled to hear that you had a great experience with Josh and the team. They strive to provide excellent service and it's wonderful to know that they exceeded your expectations. We're thrilled that the cufflinks turned out to be an absolute hit for you! We always aim to deliver products that surpass our customers' expectations and we're glad we could do that for you. Thank you once again for choosing Big Bear Promo and for taking the time to share your positive experience. We look forward to hearing from you again in the future!

Posted 1 year ago

“I dealt with Tyler Sheppard very quick response and good quality products”

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Posted 1 year ago

Thank you so much for your outstanding 5-star rating, India! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Big Bear Promo. We're glad that our team member, Tyler Sheppard, provided you with a quick response and delivered exceptional quality products. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your order!

Posted 1 year ago

“Ordered some personalised Children's High Vis Vests, Really good fast communication from Andrew James with regards to pricing, timelines etc. Good Quality product, arrived quicker than expected. Will be using Big Bear Promo Again”

Big Bear Promo 5 star review on 29th April 2024

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Posted 1 year ago

Dear Natalie, Thank you so much for your fantastic 5-star review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We're glad that our team member Andrew provided you with fast and effective communication, ensuring that pricing, timelines, and other details were properly addressed. We're also pleased to hear that your order arrived even faster than expected! Thank you for choosing Big Bear Promo, and we look forward to hearing from you again in the future. Should you have any further requests or inquiries, please don't hesitate to reach out.

Posted 1 year ago

“I order regularly from Big Bear and am always happy with service and products. Callum is extremely helpful and always quick to reply to emails and any queries I may have. Would recommend :)”

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Posted 1 year ago

Dear Karen, Thank you so much for your glowing 5-star rating of Big Bear Promo! We truly appreciate your support and your kind words. We are thrilled to hear that you are a regular customer and that you are consistently satisfied with both our service and products. It's great to hear Callum is very helpful and quick to respond to your queries. Your recommendation means the world to us, and we are grateful for your orders. Thank you again, Karen!

Posted 1 year ago

“We specifically work a lot with Callum, he makes the quoting and proofing stages so easy and straightforward. Callum always responds quickly, and is very helpful and thorough.”

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Posted 1 year ago

Dear Kate, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're pleased to hear you enjoy working with Callum and that he's always quick to respond to your queries. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“Callum really helped me to pick the right product with the right logo and it was a complete success”

Helpful Report

Posted 1 year ago

Thank you so much for the outstanding 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are thrilled to hear that Callum was able to assist you in selecting the perfect product and print. We hope to hear from you again in the future. Thank you once again for your amazing review!

Posted 1 year ago

“Ross Robinson has been exceptional from start to finish. He has been very helpful as we navigated through the vast array of potential products. Would highly recommend and would certainly use his services again. A credit to the firm. Thank you so much Ross!!!!”

Helpful Report

Posted 1 year ago

Dear Dave, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. We are thrilled to hear that Ross provided exceptional support throughout your experience and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We can't wait to hear from you again.

Posted 1 year ago

“We've ordered multiple, repeat orders from BigBearPromo and we couldn't be happier with the products we've received! Callum has been my point of contact within the company, and is always extremely helpful, and patient at times, ensuring we're happy with each new order, as well as beating competitors prices. Previously, we had issues with printing errors on some of the products, but Callum was there to immediately rectify the situation, replacing the order free of charge. Unfortunately, these things happen, yet the way Callum handled the situation meant we had even more trust for him and BigBearPromo, as he couldn't have be more apologetic and willing to sort out for us! Overall, our company will continue to use BigBearPromo, as they provide a great service & high quality products! Additionally, it's a pleasure communicating with Callum, as he's not salesy and just genuine! Thank you BigBearPromo!”

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Posted 1 year ago

Dear Nikola, Thank you so much for your 5-star rating of Big Bear Promo! We're delighted to hear you're a returning customer and we truly appreciate your feedback and support. We'll be sure to pass on your kind comments to Callum regarding his helpful and patient service. We apologise for any previous issues with printing and we're pleased Callum was able to resolve this for you. Thank you again, Nikola, for your support. We truly value your business and can't wait to hear from you again.

Posted 1 year ago

“Great service from Callum. Was very attentive and responded quickly to all queries.”

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Posted 1 year ago

Thank you so much, David, for your outstanding 5-star rating of Big Bear Promo. We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're especially delighted by your kind words about Callum's exceptional service. We're grateful for your business and look forward to hearing from you again in the future.

Posted 1 year ago

“It's always a pleasure working with Ross Robinson. The ordering process is very efficient and he comes back with answers in no-time. This is one of the reasons why we are returning customers, the order is delivered quickly and as expected. Thank you Ross for providing an exceptional service.”

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Posted 1 year ago

Dear Camelia, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and kind words. We are thrilled to hear that you had a great experience working with Ross and we're glad that he could assist you promptly and provide the answers you needed. As returning customers, we are grateful for your continued trust in our services. Our top priority is to deliver orders quickly and meet your expectations, so we're delighted to know that we have been successful in doing so. Once again, we sincerely thank you for the positive feedback and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 746 reviews