Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Big Bear Promo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joe was very professional and patient, and the product exceeded our expectations. Highly recommend him!”

Big Bear Promo 5 star review on 22nd April 2024

Helpful Report

Posted 1 year ago

Thank you so much for awarding Big Bear Promo with a superb 5-star rating! We truly appreciate your kind words and recommendation. We're delighted to hear that Joe's professionalism and patience were noteworthy during your experience with us. We couldn't be happier that our product exceeded your expectations! Once again, we sincerely appreciate your support and taking the time to share your fantastic experience. We look forward to hearing from you again in the future!

Posted 1 year ago

“Friendly team and amazing customer service, really fast turnaround and the products were good quality. Will definitely keep Big Bear Promo in mind for future projects.”

Helpful Report

Posted 1 year ago

Thank you so much for awarding us with a fantastic 5-star rating for your experience with Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you found our team friendly and our customer service amazing. It's great to know that our fast turnaround time and the quality of our products were to your satisfaction. Rest assured, we are committed to maintaining this level of excellence and ensuring that every order we undertake meets and exceeds your expectations. We are grateful for your support and trust in our services and we look forward to hearing from you again soon!

Posted 1 year ago

“Great service, perfect product that arrived before it was due. Will use again. Thanks”

Helpful Report

Posted 1 year ago

Dear Amanda, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a great experience with us. We greatly appreciate your compliments about our service and are glad to know that the product you ordered was perfect. It's fantastic to hear that your order arrived ahead of schedule! We strive to deliver our products in a timely manner, and we're glad we could go above and beyond for you. We look forward to hearing from you again in the future. Thank you for choosing Big Bear Promo!

Posted 1 year ago

“Andrew was speedy with his responses and sourced some great products with a quick turnaround. The quality of the items are great, we've been super happy with everything! The products were such a big hit we had to order more for our next event!”

Helpful Report

Posted 1 year ago

Dear Jen, Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that Andrew was able to assist you promptly and provide you with fantastic products that were exactly what you needed. We take pride in our quick turnaround time and high-quality items, so it's truly rewarding to know that you have been super happy with everything. We genuinely appreciate your support and look forward to providing you with more promotional items in the future.

Posted 1 year ago

“Great service... Liam was really helpful with prompt quotes and ensuring final production met my exacting standards. Thanks again!”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We couldn't be happier to know that Liam provided you with excellent service. It's wonderful to hear that he was helpful in providing prompt quotes and ensuring the final production met your high standards. Thank you again for choosing Big Bear Promo. We look forward to hearing from you in the future and exceeding your expectations once more!

Posted 1 year ago

“Great service and prompt. Kept updated and value for money. Will definitely order other merchandise in the future.”

Helpful Report

Posted 1 year ago

Dear Amanjit, Thank you so much for awarding Big Bear Promo with a glowing 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our service great and prompt. We take pride in keeping our valued customers like you updated throughout the process. Moreover, we are delighted that you believe our products offer great value for money. Once again, thank you for choosing Big Bear Promo and taking the time to share your positive experience. We truly appreciate your support and cannot wait to help you with your future merchandise needs.

Posted 1 year ago

“Great customer service, met all of my requirements and delivered ahead of schedule! So efficient.”

Big Bear Promo 5 star review on 19th April 2024

Helpful Report

Posted 1 year ago

Dear Chiara, Thank you so much for your 5-star rating of Big Bear Promo! We greatly appreciate your positive feedback. It's amazing to hear that our team provided great customer service and successfully met all of your requirements. If you ever need any further assistance, please do not hesitate to reach out.

Posted 1 year ago

“Dealt with Andrew James excellent Service, Cups came on time quality was Good”

Helpful Report

Posted 1 year ago

Dear Gavin, Thank you so much for the fantastic 5-star rating you gave to Big Bear Promo! We sincerely appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that your cups arrived on time and that the quality surpassed your expectations. Andrew is an exceptional team member, and we are fortunate to have him on board. Once again, thank you for choosing Big Bear Promo and we look forward to providing you with top-notch products and services in the future.

Posted 1 year ago

“Amazing service and quality of products! Louis and team helped me make a very short deadline and I am very excited to take our personalised pins to Vegas for a customer conference.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service and the quality of our products. We understand the importance of meeting tight deadlines and we're glad that Louis and our team were able to assist you in making it happen. Thank you for choosing Big Bear Promo, and we look forward to hearing from you again in the future. Have an incredible time at the conference in Vegas!

Posted 1 year ago

“Had a great experience doing business with BigBearPromo. We ordered bespoke custom designed playing cards and were really impressed with the final product. The print, finish and card-feel was great. I was looked after by Louis, who was great from start to finish, was very accommodating and gave updates throughout the process from proofing, production and then delivery. Very happy with the service - would definitely do business again in the future!”

Big Bear Promo 5 star review on 18th April 2024

Helpful Report

Posted 1 year ago

Dear Jack, Thank you so much for your fantastic 5-star rating for Big Bear Promo! We are thrilled to hear that you had a great experience doing business with us. We are delighted that you were impressed with the bespoke custom designed playing cards you ordered. It's wonderful to know that the print, finish, and card-feel met your expectations and left a great impression on you. We are glad to hear that Louis kept you updated throughout the process, from proofing to production and ensured a smooth delivery. Your satisfaction means the world to us, and we are overjoyed to hear that you are very happy with our service. Thank you once again for choosing Big Bear Promo!

Posted 1 year ago

“I've been dealing with Joe on multiple occasions and we receive excellent service time and time again. Great communication skills, he keeps me up to date on tracking and makes sure the items will be delivered on time or even before expected.”

Helpful Report

Posted 1 year ago

Dear Ellie, Thank you so much for your glowing 5-star review of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you have had excellent experiences with us again. We strive to provide top-notch service to all our valued customers, and it's fantastic to know that Joe has been able to meet and exceed your expectations. Once again, thank you for your kind words and for choosing Big Bear Promo. We can't wait to hear from you again.

Posted 1 year ago

“Couldn't find the exact product that I wanted until I came across it on Big Bear Promo. Tyler Sheppard sealed the deal, he got me all the info I needed to make sure I was purchasing the right merchandise for our event. Good customer service all the way through! Thanks Tyler!”

Helpful Report

Posted 1 year ago

Dear Emma, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that our customer service provided by Tyler. Thank you once again for your support and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Really happy with products , easy company to work and communicate with , delivery on time and well packed would highly recommend them . Chap I dealt with was Liam most helpful and replied quickly to any emails .”

Big Bear Promo 5 star review on 16th April 2024

Helpful Report

Posted 1 year ago

Dear William, Thank you so much for giving Big Bear Promo a fantastic 5-star rating! We truly value your support and are thrilled to hear that you had a positive experience with our company. We are delighted to hear that you were really happy with our products and found Big Bear Promo to be an easy company to work and communicate with. Ensuring timely delivery and secure packaging is a top priority for us, so we are glad that we met your expectations in these aspects. We appreciate your kind words in recommending our services. Once again, thank you for your kind words and for choosing Big Bear Promo. We can't wait to hear from you again.

Posted 1 year ago

“The service was both fast and precise. The turnaround on quite a big order of notebooks was completed very quickly to our exact requirements. Ross Robinson was extremely helpful throughout. Would definitely use Big Bear Promo again.”

Helpful Report

Posted 1 year ago

Dear Rantz, Thank you so much for taking the time to leave us a 5-star rating for Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It brings us joy to know that we were able to meet your expectations with the quick turnaround of your notebook order. We're please Ross was very helpful throughout your order and we'll be sure to pass on your kind comments. Thank you again for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“Excellent customer communications from Liam Benson who interpreted our design needs for a Trolley Coin very well. The result is a lovely gift in our church Welcome Pack for newcomers to the village. Great work at a very reasonable price. Well done Liam - and the production team too!”

Helpful Report

Posted 1 year ago

Dear Louise, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your feedback and are thrilled that you are satisfied with our service. We are especially grateful for your kind comments regarding Liam Benson's excellent customer service. We always strive to provide great work at a very reasonable price, and your recognition of our efforts means a lot to us. We will make sure to pass on your kind words to him. Thank you once again for choosing Big Bear Promo. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

Posted 1 year ago

“I've been working with Big Bear Promo for the past months, in particular with Joe, and I'm very satisfied with the level of service and quality of thr products received. I would absolutely recommend them!”

Helpful Report

Posted 1 year ago

Thank you so much, Lorenzo, for giving Big Bear Promo a stellar 5-star rating! We truly appreciate your kind words and your recommendation. We are delighted to hear that you have been working with us, especially Joe, and that you are satisfied with the level of service and the quality of products you have received. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We look forward to hearing from you again in the future!

Posted 1 year ago

“I recently had the pleasure of working with Big Bear on a project that required some adjustments to our logo. I would like to express my sincere gratitude for their exceptional service and to extend a special thank you to Tyler Sheppard for his invaluable assistance throughout the process.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are truly grateful for your kind words and support. We take great pride in providing exceptional service, and Tyler Sheppard is indeed an invaluable asset to our team. We're thrilled to hear that his assistance throughout the process was helpful and appreciated. We'll make sure to pass along your gratitude to him. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“I'm very pleased with my order with Big Bear Promo. Joe helped me through each step of the process, and he ensured I was happy with the design and the products. I will order again, and I recommend 100%. Communication is excellent and I got quick replies.”

Helpful Report

Posted 1 year ago

Thank you so much, Ana, for your wonderful 5-star rating of Big Bear Promo! We greatly appreciate your kind feedback and are thrilled to hear that you are pleased with your order. Joe, our team member, goes above and beyond to ensure a seamless experience for our customers, and we're glad that he provided excellent assistance throughout the entire process. We are delighted that you are happy with the design and products, and it's great to know that the communication was exceptional, with quick replies. Your recommendation means the world to us, and we can't wait to work with you again in the future.

Posted 1 year ago

“I have placed my order with Callum and the level of service that I have received was superb! Very efficient communication and production. Quality of the ornament that I have ordered is excellent! I would totally recommend Big Bear if you need any branded merch to be produced quickly.”

Helpful Report

Posted 1 year ago

Dear Francesca, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your kind words and recommendation. We're thrilled to hear that you had such a positive experience with Callum and that you found our service to be superb. It's fantastic that you are pleased with the quality of the ornament you ordered. We strive to deliver products of the highest quality to meet our customers' expectations. Once again, thank you for taking the time to leave us your positive feedback. We truly value your support and recommendation.

Posted 1 year ago

“From initial enquiry through to delivery Ross Robinson at Big Bear was so helpful and dealt with every question we asked professionally and price quoted was very good. The speed the mugs arrived from point of order was impressive. The quality of the print on the mugs is exceptional, they look fantastic and exceed expectations.”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you so much for awarding us with a perfect 5-star rating for your experience with Big Bear Promo. We're delighted to hear Ross was very helpful throughout your order and that you were pleased with the pricing. Also it's great to hear the mugs arrived quickly and looked fantastic. Thank you again for your delightful review and for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 746 reviews