Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, professional, reasonable cost, great comms throughout - would recco to anyone...”

Helpful Report

Posted 1 year ago

Dear Stuart, Thank you so much for your impeccable 5-star rating of Big Bear Promo! We are thrilled to hear that our service met all your expectations. It is always a pleasure to receive such positive feedback, especially regarding our communication throughout the process. We greatly appreciate your kind words and recommendation. We look forward to hearing from you again in the future and ensuring that we continue to meet your expectations. Thank you once again for choosing Big Bear Promo.

Posted 1 year ago

“I have had the pleasure of dealing with Tyler Sheppard and can't emphasize enough how professional, helpful and friendly he has been. He is eager to help and puts the customer at the heart of the transaction. He is a true asset to the team a Big Bear and I would personally recommend Big Bear to my professional network off the back of my interaction with Tyler. We can't wait for our pedometers to arrive and thank goodness for Tyler's keen eye for detail otherwise I would only have ordered 1 in stead of the 100 we needed! the price is super reasonable and the quality looks great too. It has been a pleasure doing business with Big Bear.”

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Posted 1 year ago

Dear Fiona, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and are thrilled that you had such a positive experience with our team. We are delighted to hear that Tyler provided you with exceptional service. He is dedicated to ensuring customer satisfaction and always goes the extra mile. We are so glad you are satisfied with the pricing, quality, and overall experience. We strive to provide top-notch products and service to all our valued customers. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“Ella was brilliant over some very last minute needs for a ChloBo PR event - she was super responsive with alternative options and bringing things in within budget. Will certainly be using Big Bear Promo and Ella especially for all future merch needs.”

Big Bear Promo 5 star review on 8th April 2024

Helpful Report

Posted 1 year ago

Dear Alice, Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our services. We're delighted to hear that Ella's responsiveness and ability to provide alternative options within budget made such a positive impact. We'll make sure to share your appreciation with her! Thank you once again for choosing Big Bear Promo and for taking the time to leave such a wonderful review.

Posted 1 year ago

“Very quick and efficient, great pricing and quality also”

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Posted 1 year ago

Dear Sheree, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your support and are thrilled to hear that you found our service to be very quick and efficient. Our team strives to provide great pricing and maintain high-quality standards. Your kind words mean a lot to us! Thank you again for choosing Big Bear Promo. We look forward to hearing from you in the future.

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Thanks for the review Harry!

Posted 1 year ago

“We ordered some branded hi-lighter pens - the quality was great and they arrived promptly, thanks”

Helpful Report

Posted 1 year ago

Hi Camilla, Thank you so much for your wonderful 5-star rating of our company, Big Bear Promo. We are thrilled to hear that you enjoyed your experience with us! We are glad to know that you were pleased with your order of highlighter pens and found the quality to be great. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Tyler went the extra mile to make sure that my order was placed and delivered when I needed it. First time ordering and Tyler’s help really stood out and got the job done.”

Big Bear Promo 5 star review on 4th April 2024

Helpful Report

Posted 1 year ago

Dear Chris, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your positive feedback. We are thrilled to hear that your first-time ordering experience with us was exceptional and we'll be sure to pass on your kind comments to Tyler. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 1 year ago

“We placed an order with Tyler and he has been really helpful with getting everything over the line. He has also assisted in us having the items delivered overseas which although proved to be a difficult task, he managed to get everything sorted for us! Thank you Tyler.”

Helpful Report

Posted 1 year ago

Dear Emma, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your kind feedback and are delighted to hear that you were satisfied with our service. We also wanted to express our gratitude for your kind words about Tyler. It's great to her he went above and beyond to help you with your order, including the challenging task of delivering the items overseas. Once again, thank you for choosing Big Bear Promo. If you have any further questions or requests, please don't hesitate to reach out.

Posted 1 year ago

“Placed an order and Callum Burton was straight onto it and happy to make amendments where I requested. Despatched very quickly, one happy customer.”

Helpful Report

Posted 1 year ago

Thank you so much for awarding Big Bear Promo with a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear about your positive experience. We are delighted that Callum was able to assist you promptly and accommodate your requests to ensure your complete satisfaction. Once again, thank you for choosing Big Bear Promo. We can't wait to hear from you again!

Posted 1 year ago

“Liam is continuously reliable, speedy with replying and ensures fast delivery!”

Helpful Report

Posted 1 year ago

Thanks for leaving a review! We're delighted to hear Liam provided excellent service and that you found the delivery fast. We'll be sure to pass on your kind comments to him and we look forward to hearing from you again.

Posted 1 year ago

“Ross was really helpful throughout the process, great communication and the product was delivered when expected.”

Helpful Report

Posted 1 year ago

Dear Micah, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and your support. We're thrilled to hear that Ross was able to assist you throughout the process and provide excellent communication. We're also glad that the product was delivered on time. Thank you again for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 1 year ago

“Ross never disappoints, 5 star service every time. Wouldn't buy from anywhere else⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Dear Nigel, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and recommendation. We're thrilled to hear that you had a fantastic experience with us, and we're honoured to have earned your trust. Your kind words mean a lot to us, and we're delighted to be your go-to destination for all your promotional needs. Once again, thank you for your feedback and for being a valued customer. We look forward to hearing from you again and delivering exceptional service in the future.

Posted 1 year ago

“I have been dealing with Ross Robinson for well over two years now and always he is a pleasure to deal with, pricing and orders are always done in a quick and very efficient manner. Regarding the Big Bear Promo brand they always have what I need and again are excellent at what they do, Ross being the superstar of this team.”

Helpful Report

Posted 1 year ago

Thank you so much, Dave, for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and continued support. We're thrilled to hear that you've been working with Ross for over two years and have always had a pleasant experience. We'll be sure to pass on your kind words to him and we can't wait to hear from you again!

Posted 1 year ago

“I needed some branded merch in a very short time frame. I was emailing Ross Robinson and he was beyond helpful. He sent me links of what was available, then once I had chosen he sent me the proof and the payment link straight away. He processed this for fast track delivery and it arrived the morning of the event (only 4 days after ordering). Great service, great product and will definitely be ordering more company merch from Big Bear and Ross!”

Helpful Report

Posted 1 year ago

Dear Nicole, Thank you so much for your amazing 5-star rating of Big Bear Promo! We are delighted to hear that you had a great experience with us. We truly appreciate your kind words about our service and products. It was our pleasure to assist you with your branded merch needs and ensure it was delivered within a tight time frame. We are thrilled to hear that everything arrived on time for your event. Your satisfaction is our top priority, and we are grateful for your trust in us. We look forward to hearing from you again in the future for all your promotional product needs. Thank you once again for choosing Big Bear Promo.

Posted 1 year ago

“I would like to thank Ross Robinson for his assistance. He's always very easy and responsive to communicate with and is very accommodating to our evolving needs. I will certainly continue to work with BigBear Promo and highly recommend their services!”

Helpful Report

Posted 1 year ago

Dear Valeria, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your support and recommendation of our services. We are thrilled to hear that you found Ross easy to work with and that he helped accommodate your needs. We are grateful for your continued trust in Big Bear Promo, and we look forward to hearing from you in the future. If you ever need any further assistance, please do not hesitate to reach out to us.

Posted 1 year ago

“Excellent service and Ross Robinson in particular was very helpful. Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and kind words. We are thrilled to hear that you received excellent service, and we will definitely pass along your gratitude to Ross Robinson for being exceptionally helpful. Thank you once again for choosing us, and we look forward to hearing from you again in the future!

Posted 1 year ago

“We love our logo'd products from Big Bear Promo!! Liam Benson is always helpful, polite andquick to respond, checks everything thoroughly before printing, and the products are lovely :) Thank you !!”

Helpful Report

Posted 1 year ago

Dear Laura, Thank you so much for your amazing 5-star rating of Big Bear Promo! We appreciate your recommendation and are thrilled to hear that you are pleased with your branded products. It's wonderful that Liam was very helpful and was always quick to respond to your questions. We are grateful for your order and look forward to hearing from you again in the future.

Posted 1 year ago

“We do an extensive amount of promotional items per year and were previously using Everything Branded. As their service declined in quality we started doing a few orders with Big Bear liassing with Ross. We have since moved the entirety of our promotional requirements over from the start of the year and haven't been disappointed. The process is thorough, the responses are prompt and the delivery estimates are accurate. And, most importantly we got a lovely Christmas hamper through in December. What more could you want?”

Helpful Report

Posted 1 year ago

Hi Rory, Thank you so much for your five-star rating of Big Bear Promo! We truly appreciate your support and trust in our services. We are thrilled to hear that you have chosen us as your primary promotional items provider. We understand that quality and reliability are crucial when it comes to fulfilling your promotional requirements, and we are glad that we have met your expectations. Moreover, we are delighted to hear that you enjoyed the lovely Christmas hamper we sent you in December. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again.

Posted 1 year ago

“Excellent Service and good quality product, Very helpful and help us achieve the out come we wanted. Thank you”

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Posted 1 year ago

Dear James, Thank you for taking the time to leave us a fantastic 5-star rating for Big Bear Promo! We appreciate your positive feedback and are thrilled to hear that you had an excellent experience with us. It brings us great joy to know that our service met your expectations and that we were able to provide you with good quality products. Once again, thank you for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Absolutely fantastic company. Supplied excellent quality products at very short notice. Prices are also very hard to beat. Great communication, wouldn't go anywhere else now.”

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Posted 1 year ago

Dear Jill, Thank you so much for your incredible 5-star review of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience with our company. It's wonderful to hear you were pleased with the pricing for products and that we were able to deliver them within short notice. Once again, thank you for taking the time to share your positive feedback. We look forward to hearing from you again.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 746 reviews