Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Callum on a number of occasions, always responsive and competitive.”

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Posted 1 year ago

Thank you, Keith, for your excellent 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear Callum has consistently exceeded your expectations. We strive to be responsive and competitive in delivering exceptional service. Thank you for your continued support, and we look forward to hearing from you again in the future!

Posted 1 year ago

“Callum B was brilliant and very helpful, getting our products out in time for a trade show in spite of the tight turn around time.”

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Posted 1 year ago

Dear Ian, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that Callum was brilliant and very helpful in ensuring your products were delivered in time for the trade show. We look forward to hearing from you again in the future and helping you with all your promotional needs.

Posted 1 year ago

“First time using Big Bear and we're very impressed in how Callum looked after us. He was attentive and replied to our queries very quickly. We'll be using Big Bear again for our promotional needs in the future.”

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Posted 1 year ago

Thanks for taking the time to leave a review Tian! We're delighted to hear Callum provided excellent service and replied to all your queries quickly. We'll be sure to pass on your kind comments to him and we look forward to hearing from you again.

Posted 1 year ago

“Callum @big bear promo has excellent turn around for quoting and his customer service is amazing !”

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Posted 1 year ago

Dear Dale, Thank you so much for giving us a 5-star rating for Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're pleased to hear Callum provided amazing customer service and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again in the future.

Posted 1 year ago

“Communication is top-notch! I have been deling with Callum Burton and he gets back to me so quickly and it so knowledgeable. Great service!”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating and wonderful review, Lucy! We truly appreciate your kind words. We're thrilled to know that you are pleased with our service and that our communication with Callum Burton has been top-notch. We look forward to hearing from you again in the future!

Posted 1 year ago

“If you need help speak to Josh, nothing is ever an issue and he's always happy to help. Very efficient quick service.”

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Posted 1 year ago

Thank you so much, Karen, for your kind words and for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you found our services efficient and quick. We'll be sure to pass on your kind comments Josh and we look forward to hearing from you in the future.

Posted 1 year ago

“Amazing customer service from Callum who helped us source exactly what we needed and within record time.”

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Posted 1 year ago

Thanks for leaving a 5 star review Lucy! We're delighted to hear Callum provided amazing customer service and ensured your order was delivered quickly for you. We hope to hear from you again in the future.

Posted 1 year ago

“We requested a quote for Key Rings which came fast and a proof of what they would look like, they also beat all other quotes so we proceeded with the offer which then arrived really quickly. Very good service and very impressed. Will use again”

Helpful Report

Posted 1 year ago

Dear Becky, Thank you so much for your glowing review of Big Bear Promo! We are thrilled to hear that you were pleased with our service and that you found our prices competitive. We greatly appreciate your kind words about our quick response time in providing a quote. It's wonderful to know you were you were impressed with the speed at which your order arrived. We always aim to deliver our products in a timely manner without compromising on quality. We are truly grateful for your support and are delighted to hear that you will be choosing Big Bear Promo again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your 5-star rating and for being a valued customer.

Posted 1 year ago

“Our account manager Liam Benson has made ordering seamless. He expedited our order to support our growing business and delivered ahead of time. Feedback from our customers on the products is great. Would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Jade, Thank you so much for your fabulous 5-star review of Big Bear Promo! We truly appreciate your kind words and your recommendation. We are thrilled to hear that our account manager, Liam Benson, made your ordering experience seamless and efficient and ensured your products were delivered ahead of schedule. It brings us immense joy to know that the products have received positive feedback from your customers. Once again, thank you for your glowing review and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“I've placed a couple of orders with Tyler Shepperd and he was so helpful and professional. Will def be coming back with more orders. Thanks Tyler!”

Helpful Report

Posted 1 year ago

Dear Kate, Thank you so much for the fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and your support. We are thrilled to hear that Tyler has provided excellent assistance and displayed professionalism during the order process. We will make sure to pass along your appreciation to him. We are grateful for your loyalty and cannot wait to hear from you again soon. If you have any questions or need further assistance, please don't hesitate to reach out.

Posted 1 year ago

“Brilliant service. Tyler responded very quickly to my query. The products arrived within a couple of days an were exactly what we wanted.”

Helpful Report

Posted 1 year ago

Dear Emily, Thank you for your five-star rating of Big Bear Promo! We greatly appreciate your feedback. We are thrilled to hear that you had a brilliant experience with our service and we'll be sure to pass on your kind words to Tyler. Additionally, we are delighted that the products you ordered arrived within a couple of days and met your expectations perfectly. We look forward to hearing from you again in the future!

Posted 1 year ago

“As always Tyler was amazing to work with and made sure our goods were designed to perfection and delivered on time! 5 star service all round!!”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and support. It's wonderful to hear that Tyler once again provided you with amazing service and ensured your goods were designed to perfection and delivered on time. We value your business and look forward to hearing from you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Posted 1 year ago

“Ordered a large quantity of coffee mugs recently and the service was first class from the first call I made until the last. Tyler was extremely helpful right up to the end. Many thanks Mike”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you so much for your wonderful five-star rating and review of Big Bear Promo! We genuinely appreciate your kind words and feedback. We are thrilled to hear that you had a fantastic experience with your order of coffee mugs and we'll be sure to pass on your kind comments to Tyler. Once again, thank you for choosing Big Bear Promo. We truly value your business and look forward to hearing from you again in the future.

Posted 1 year ago

“Really helpful and quick turnaround for some badges”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your support and your feedback means the world to us. We are thrilled to hear that you found our service very helpful and we provided a quick turnaround for your badges. We hope to hear from you again in the future!

Posted 1 year ago

“Great customer service & speedy delivery.”

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Posted 1 year ago

Thanks for leaving a review Richard! We're delighted to hear you were pleased with the customer service and delivery. We look forward to hearing from you again.

Posted 1 year ago

“Very competitive prices, quick production and delivery. Ross was very quick to get back to me with prices and regarding other queries. I would purchase from this company again.”

Helpful Report

Posted 1 year ago

Dear Madeline, Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with Big Bear Promo. We are delighted to know that Ross was efficient in providing you with prices and addressing any queries you had. We'll be sure to pass on your kind comments to him. Thank you once again for your order and we look forward to hearing from you again.

Posted 1 year ago

“Callum was such a massive help, and very patient with us as we worked on our final design. Thanks for the support!”

Helpful Report

Posted 1 year ago

Thanks for your review Kris! We're pleased to hear Callum was very helpful with your order and we'll be sure to pass on your kind words. We look forward to hearing from you again in the future.

Posted 1 year ago

“Very pleased with the 25 Parker Jotter pens customised for my birthday celebration. Joe Riman looked after me very well and the order was turned round quickly and efficiently - ordered on a Friday, dispatched the following Friday and delivered next day. Terrific.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review David! We're delighted to hear you were pleased with your pens order and that they arrived on time for you. We'll be sure to pass on your kind comments to Joe and we hope to hear from you again in the future.

Posted 1 year ago

“Enquired about some branded mugs, Ross dealt with my enquiry very quickly and we managed to agree the artwork and place the order within 24 hours. Really pleased with the finished product and the one to one approach from the sales team.”

Helpful Report

Posted 1 year ago

Thank you, James, for your outstanding 5-star rating of Big Bear Promo! We are thrilled to hear that you had a fantastic experience with us. We are delighted that you are pleased with the finished product and appreciated our one-to-one approach from the dedicated sales team. We'll be sure to pass on your kind words to Ross. We appreciate your feedback and look forward to assisting you with any future promotional product needs.

Posted 1 year ago

“We approached Big Bear Promo after another company let us down. Joe was really helpful in sorting out the products we needed and getting them to us on time. Would highly recommend. We will come back to Big Bear for future orders.”

Helpful Report

Posted 1 year ago

Dear Vitek, Thank you so much for your 5-star rating of Big Bear Promo LTD! We truly appreciate your kind words and recommendation. It's great to hear that Joe was able to assist you in sourcing the products you needed and ensuring they were delivered on time. Thank you for choosing Big Bear Promo and we look forward to hearing from you again.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 746 reviews