Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to end from Callum Burton. Clear from the get go with regards to pricing, quantity and delivery estimates. We appreciated the patience while working with our designer to supply an appropriate image and are over the moon with the end product. Thanks again for all your help!”

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Posted 11 months ago

“Great Service and product. Massive thanks to Callum for a speedy delivery.”

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Posted 11 months ago

“Callum was great, top service”

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Posted 11 months ago

“Big thanks to Josh Turner who sorted our 'Father's Day Gifts' order at very short notice. Items were delivered on time and in good order. Dads were very pleased. Excellent customer service.”

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Posted 11 months ago

“Good quality, great customer service and I'm happy with my order! Thanks”

Big Bear Promo 5 star review on 24th June 2024

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Posted 11 months ago

“Dealt with Callum and it was seemless and professional from start to finish.”

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Posted 11 months ago

“Brilliant service from Callum Burton - quick responses and ended up placing numerous orders with him - thank you”

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Posted 11 months ago

“Callum @ Big Bear Promo was extremely helpful - we had quite a few amendments that we needed to make and he was very patient and understanding. The samples we requested arrived quickly and overall we were very happy with the products and service we received!”

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Posted 11 months ago

“Callum Burton handled an order for us at JDP. He made the process smooth and simple. I would definitely recommend and will be using BigBearPromo in the future.”

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Posted 11 months ago

“Quick response time from Callum when asking questions about the product, delivery time, etc. The product arrived within a week which was much faster than expected too! The product itself is simple but effective (company logo on x100 sun creams for a summer campaign. Nothing fancy but better than expected. Thanks for your help Callum!”

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Posted 11 months ago

“We worked with Callum to get branded eco-friendly lanyards created for an event we were hosting. Callum was really helpful and quick to not only get the price but to ensure that we had a prompt delivery. The products were great and we even needed a last minute additional order which he ensured we had on time. Will definitely use again for future projects.”

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Posted 11 months ago

“I want to personally thank Ross Robinson for going above and beyond in helping me design my bespoke product for my clients. He was friendly, approachable and even sent out a free sample to test the product. I was impressed with how quickly he replied to emails and how quickly I received delivery. Thank you Ross, I love what we have designed! I will definitely be a returning customer! Best wishes!”

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Posted 11 months ago

“Great service and communication from Ross - keyrings exactly what we wanted, will definitely use again.”

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Posted 11 months ago

Dear Natalie, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our service. We're thrilled that Ross provided excellent service and communication throughout your order process. It's fantastic to know that the keyrings were exactly what you wanted. Once again, thank you for your support and for choosing Big Bear Promo! Best regards, The Big Bear Promo Team

Posted 11 months ago

“Ross has always been helpful and efficient. Nothing is too much trouble. We shall return for a 3rd year in a row no doubt!”

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Posted 11 months ago

Dear Sam, Thank you so much for giving Big Bear Promo a fantastic 5-star rating! Your support and positive feedback mean a lot to us. We truly appreciate your kind words about Ross, and it's great to hear that he has exceeded your expectations. Your loyalty is highly valued, and we are thrilled to hear that you will be returning for a third year in a row. Thank you once again for your wonderful review. We appreciate your support and can't wait to hear from you again. Best regards, Big Bear Promo Team

Posted 11 months ago

“This was the 1st time using Big bear promotion and i can say from the initial conversation with Tyler to discuss requirements and options to proof of item being ready and delivery of product was amazingly fast, the product arrived in a few days and are very happy with the end product and will definitely be purchasing for our company again for future products. Thank you Tyler for your help :-)”

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Posted 11 months ago

Dear Tracy, Thank you so much for giving Big Bear Promo a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that your experience with us was fantastic from start to finish. We are delighted that our team, especially Tyler, provided excellent customer service and was able to assist you in discussing your requirements and options. We're also glad to hear that the proof of the item was ready quickly and that the product was delivered to you in just a few days. It brings us joy to know that you are incredibly happy with the end product. Thank you for your order, and we hope to hear from you again. Best regards, Big Bear Promo Team

Posted 11 months ago

“Great products and service particularly by Ross Robinson.”

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Posted 11 months ago

Dear Stuart, Thank you so much for taking the time to give Big Bear Promo a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. It's wonderful to know that you were pleased with our products and service. We would also like to extend a special thank you for highlighting the exceptional service provided by Ross. Once again, thank you for choosing Big Bear Promo. Best regards, Big Bear Promo Team

Posted 11 months ago

“Great customer service and product - thanks Tyler for making it all so easy.”

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Posted 1 year ago

Dear Rachael, Thank you so much for your glowing 5-star review of Big Bear Promo! We sincerely appreciate your support and kind words. It's wonderful to know that you had a great experience with our customer service and product. We strive to make the entire process as easy and enjoyable as possible, and we're thrilled that Tyler was able to assist you throughout. Once again, thank you for choosing Big Bear Promo. We hope to hear from you again in the future! Best regards, Big Bear Promo

Posted 11 months ago

“Always quick to respond and always able to fulfil my orders within a timely fashion. Ross is always so helpful and would definitely recommend them.”

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Posted 1 year ago

Dear Tracy, Thank you so much for giving Big Bear Promo a brilliant 5-star rating! We really appreciate your support and taking the time to leave such positive feedback. It's wonderful to hear that you find us quick to respond and that we always deliver your orders on time. We take great pride in providing excellent customer service, and it means a lot to us that Ross has been consistently helpful throughout your experience. Once again, thank you for your kind words and for choosing Big Bear Promo! Best regards, Big Bear Promo Team

Posted 11 months ago

“Fantastic customer service from Tyler. Would use this company again.”

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Posted 1 year ago

Dear Caroline, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and support. It's great to hear that you had a fantastic experience with our team, especially with Tyler's exceptional customer service. We're ecstatic to have provided you with such a positive experience, and we look forward to hearing from you again in the future. Once again, thank you for your review! Best regards, Big Bear Promo Team

Posted 11 months ago

“We have ordered through Big Bear for a long time now for our business and we are always really pleased with the products! Ross has been great and responds quickly to any queries and orders we place!”

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Posted 1 year ago

Dear Ellie, Thank you so much for awarding us with a 5-star rating for your experience with Big Bear Promo. We truly appreciate your ongoing support and loyalty as a long-time customer of our business. It brings us immense joy to hear that you are consistently pleased with the products we offer, and we will make sure to pass along your kind words to Ross. Thank you again, and we look forward to hearing from you in the future. Warm regards, The Big Bear Promo Team

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 746 reviews