Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was comparing suppliers for branded merchandise and came across Big Bear Promo. From first contact, they have been excellent. Callum Burton, a senior account manager there has been my main contact from day one and has been incredibly helpful and very patient as we tried various versions of our logo on some merchandise. They price is competitive compared to other suppliers and I will definitely be using them again in future. I have saved Callum's details as he has been so helpful.”

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Posted 1 year ago

Dear Lucy, Thank you so much for giving Big Bear Promo a 5-star rating! We are delighted that Callum was able to assist you effectively throughout the process. Customer satisfaction is our top priority, and we are pleased to know that Callum's help and patience with trying different versions of your logo on our merchandise made a difference. It's wonderful to hear that you found our prices competitive compared to other suppliers. Thank you once again for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Excellent service and products. Callum is very helpful and makes orders as hassle-free as possible.”

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Posted 1 year ago

Dear Michael, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We're thrilled to hear that you had an excellent experience with us and that our service and products met your expectations. We'll be sure to pass on your kind comments to Callum and we look forward to hearing from you again.

Posted 1 year ago

“Once again Bigbear have come through for us with quality gear and helpful staff. We've used them multiple times over the last few years and have found them knowledgable and helpful with any of our queries, would certainly recommend to anyone looking for qulaity merch at the right price.”

Big Bear Promo 5 star review on 23rd April 2024

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Posted 1 year ago

Dear Ross, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that once again, we have been able to exceed your expectations with our products and service. It means the world to us that you have chosen us multiple times over the last few years and have found helpful with any queries you had. We are grateful for your trust and loyalty, and we truly appreciate your recommendation. We look forward to hearing from you again in the future!

Posted 1 year ago

“Special thanks to Calum for all his help. Great service!”

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Posted 1 year ago

Dear Lucy, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We're pleased to hear Callum was very helpful and we'll be sure to pass on your kind comments. Once again, thank you for your support and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“Awesome company we have used several times and Big Bear now my instant go to for promotional material. Special thanks to Callum for helping us out with design and finding the correct products to suit our needs and budget.”

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Posted 1 year ago

Dear Susan, Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your kind words and your continued support of our company. It's always a delight to hear from valued customers like yourself, and we're thrilled to be your go-to choice for promotional materials. We're even more pleased to know that Callum provided you with excellent assistance in both design and product selection. We'll be sure to pass along your kind words to him. Once again, thank you for your ongoing support and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“5 star for the service. Amazing customer service and excellent product to a high standards. Thank you”

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Posted 1 year ago

Dear Melissa, Thank you very much for your 5-star rating of Big Bear Promo! We are thrilled to hear that you had an amazing experience with our customer service and that our products met your standards. We truly appreciate your support and look forward to hearing you again in the future.

Posted 1 year ago

“The name badges I have ordered are excellent, thanks to Ross at big bear promo who helped me out with this order. Very grateful.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. We're pleased to hear Ross was a great help with your order and we hope to hear from you again in the future.

Posted 1 year ago

“Very happy with my order which arrived on the day it was promised. Great value for money. Thanks to Ross Robinson for your help and speedy responses. Will definitely use Big Bear in future.”

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Posted 1 year ago

Dear Stacey, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We greatly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted to know that your order arrived on time as promised, and we are even happier that you found our products to be of great value for money. We will make sure to pass on your kind words to Ross Robinson for his excellent service. We are grateful for your trust in us and look forward to hearing from you again in the future. Should you have any further needs or questions, please don't hesitate to reach out.

Posted 1 year ago

“I recently had a fantastic experience with Big Bear, and I want to share my positive feedback, especially for Callum, who assisted me. His service has been nothing short of amazing. From start to finish, Callum has gone above and beyond to ensure that my needs and questions were promptly addressed. I highly recommend Big Bear, and I'm grateful for the outstanding service. Thank you for such a wonderful experience!”

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Posted 1 year ago

Dear Chantelle, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. We're thrilled to hear about your recent fantastic experience with us, and we're glad that Callum was able to assist you in such a remarkable way. Your feedback is truly valuable to us, and we couldn't be happier that you had such a wonderful experience with our outstanding service. Thank you for choosing Big Bear Promo, and we look forward to hearing from you again in the future!

Posted 1 year ago

“Worked with Big Bear Promo for the last couple of months and highly recommended them.”

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Posted 1 year ago

Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We truly appreciate your kind words and recommendation. We are thrilled to hear that you have been working with us for the last couple of months and have had a positive experience. It means a lot to us to know that we have met your expectations. Thank you once again for your support and for choosing Big Bear Promo. We look forward to continuing to work with you and providing you with top-notch products.

Posted 1 year ago

“Joe was very professional and patient, and the product exceeded our expectations. Highly recommend him!”

Big Bear Promo 5 star review on 22nd April 2024

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Posted 1 year ago

Thank you so much for awarding Big Bear Promo with a superb 5-star rating! We truly appreciate your kind words and recommendation. We're delighted to hear that Joe's professionalism and patience were noteworthy during your experience with us. We couldn't be happier that our product exceeded your expectations! Once again, we sincerely appreciate your support and taking the time to share your fantastic experience. We look forward to hearing from you again in the future!

Posted 1 year ago

“Friendly team and amazing customer service, really fast turnaround and the products were good quality. Will definitely keep Big Bear Promo in mind for future projects.”

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Posted 1 year ago

Thank you so much for awarding us with a fantastic 5-star rating for your experience with Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you found our team friendly and our customer service amazing. It's great to know that our fast turnaround time and the quality of our products were to your satisfaction. Rest assured, we are committed to maintaining this level of excellence and ensuring that every order we undertake meets and exceeds your expectations. We are grateful for your support and trust in our services and we look forward to hearing from you again soon!

Posted 1 year ago

“Great service, perfect product that arrived before it was due. Will use again. Thanks”

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Posted 1 year ago

Dear Amanda, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a great experience with us. We greatly appreciate your compliments about our service and are glad to know that the product you ordered was perfect. It's fantastic to hear that your order arrived ahead of schedule! We strive to deliver our products in a timely manner, and we're glad we could go above and beyond for you. We look forward to hearing from you again in the future. Thank you for choosing Big Bear Promo!

Posted 1 year ago

“Andrew was speedy with his responses and sourced some great products with a quick turnaround. The quality of the items are great, we've been super happy with everything! The products were such a big hit we had to order more for our next event!”

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Posted 1 year ago

Dear Jen, Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that Andrew was able to assist you promptly and provide you with fantastic products that were exactly what you needed. We take pride in our quick turnaround time and high-quality items, so it's truly rewarding to know that you have been super happy with everything. We genuinely appreciate your support and look forward to providing you with more promotional items in the future.

Posted 1 year ago

“Great service... Liam was really helpful with prompt quotes and ensuring final production met my exacting standards. Thanks again!”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We couldn't be happier to know that Liam provided you with excellent service. It's wonderful to hear that he was helpful in providing prompt quotes and ensuring the final production met your high standards. Thank you again for choosing Big Bear Promo. We look forward to hearing from you in the future and exceeding your expectations once more!

Posted 1 year ago

“Great service and prompt. Kept updated and value for money. Will definitely order other merchandise in the future.”

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Posted 1 year ago

Dear Amanjit, Thank you so much for awarding Big Bear Promo with a glowing 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our service great and prompt. We take pride in keeping our valued customers like you updated throughout the process. Moreover, we are delighted that you believe our products offer great value for money. Once again, thank you for choosing Big Bear Promo and taking the time to share your positive experience. We truly appreciate your support and cannot wait to help you with your future merchandise needs.

Posted 1 year ago

“Great customer service, met all of my requirements and delivered ahead of schedule! So efficient.”

Big Bear Promo 5 star review on 19th April 2024

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Posted 1 year ago

Dear Chiara, Thank you so much for your 5-star rating of Big Bear Promo! We greatly appreciate your positive feedback. It's amazing to hear that our team provided great customer service and successfully met all of your requirements. If you ever need any further assistance, please do not hesitate to reach out.

Posted 1 year ago

“Dealt with Andrew James excellent Service, Cups came on time quality was Good”

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Posted 1 year ago

Dear Gavin, Thank you so much for the fantastic 5-star rating you gave to Big Bear Promo! We sincerely appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that your cups arrived on time and that the quality surpassed your expectations. Andrew is an exceptional team member, and we are fortunate to have him on board. Once again, thank you for choosing Big Bear Promo and we look forward to providing you with top-notch products and services in the future.

Posted 1 year ago

“Amazing service and quality of products! Louis and team helped me make a very short deadline and I am very excited to take our personalised pins to Vegas for a customer conference.”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service and the quality of our products. We understand the importance of meeting tight deadlines and we're glad that Louis and our team were able to assist you in making it happen. Thank you for choosing Big Bear Promo, and we look forward to hearing from you again in the future. Have an incredible time at the conference in Vegas!

Posted 1 year ago

“Had a great experience doing business with BigBearPromo. We ordered bespoke custom designed playing cards and were really impressed with the final product. The print, finish and card-feel was great. I was looked after by Louis, who was great from start to finish, was very accommodating and gave updates throughout the process from proofing, production and then delivery. Very happy with the service - would definitely do business again in the future!”

Big Bear Promo 5 star review on 18th April 2024

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Posted 1 year ago

Dear Jack, Thank you so much for your fantastic 5-star rating for Big Bear Promo! We are thrilled to hear that you had a great experience doing business with us. We are delighted that you were impressed with the bespoke custom designed playing cards you ordered. It's wonderful to know that the print, finish, and card-feel met your expectations and left a great impression on you. We are glad to hear that Louis kept you updated throughout the process, from proofing to production and ensured a smooth delivery. Your satisfaction means the world to us, and we are overjoyed to hear that you are very happy with our service. Thank you once again for choosing Big Bear Promo!

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 746 reviews