Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 785 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joe was incredibly speedy and helpful. We were very satisfied with the quality of the goods and his price could not be beat!”

Helpful Report

Posted 1 year ago

Dear Grace, Thank you so much for taking the time to rate us with a perfect 5 stars! We greatly appreciate your kind feedback and are thrilled to hear that you had a satisfying experience with us. We are delighted to hear Joe was very quick and helpful with your order and we'll be sure to pass on your kind comments to him. Also, we are ecstatic that you were pleased with the quality of the products and pricing. Once again, thank you for choosing Big Bear Promo and for sharing your delightful experience with us. We look forward to assisting you with any future printing needs.

Posted 1 year ago

“Excellent service by Joe Riman - we initially struggled to find a supplier who could print on a large enough area on our towels, but he helped to identify one. Towels look great.”

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Posted 1 year ago

Thank you so much for your outstanding 5-star review of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you were satisfied with our service. We're pleased to hear Joe was able to assist you with the specific printing requirements for the towels and we will make sure to pass on your compliments to him. It brings us immense joy to know that your towels turned out great! Your satisfaction is our priority, and we're grateful for the opportunity to provide excellent service. Once again, thank you for taking the time to share your positive feedback. We look forward to hearing from you again in the future.

Posted 1 year ago

“James and Louis are fabulous to deal with, quick to quote and everything comes in according to our deadlines. Top Job!”

Helpful Report

Posted 1 year ago

Hi Alison, Thanks for taking the time to leave a 5-star review! We're pleased to hear you had a positive experience with Big Bear Promo and enjoyed dealing with James and Louis. We look forward to hearing from you again in the future.

Posted 1 year ago

“Josh was superb, always prompt in his replies, polite, and very helpful. Would highly recommend!”

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Posted 1 year ago

Hi George, Thanks for taking the time to leave a review! We're pleased to hear Josh provided excellent customer service and was very prompt with replies, we'll be sure to pass on your kind words. Thank you for the recommendation and we look forward to hearing from you again.

Posted 1 year ago

“Made some promotional jute shopping bags for us. Excellent quality & great price. Thanks”

Helpful Report

Posted 1 year ago

Dear Abbas, Thank you so much for your fantastic 5-star rating! We greatly appreciate your kind words. We are delighted to hear you were pleased with the jute shopping bags for you and found the quality to be excellent. It is always our top priority to provide products that meet our customers' expectations. Once again, thank you for choosing Big Bear Promo. We truly value your business and look forward to hearing from you again in the future.

Posted 1 year ago

“We have now made our second order with BigBearPromo and both times have been 5* experiences. Both times i have dealt with Louis and i dont have a single complaint. Super helpful, every little requirement was met, delivery was snappy and the end product very good qaulity - i will continue to use him and his company in the future.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating and for choosing Big Bear Promo for your promotional needs. We greatly appreciate your continued trust and loyalty. It's fantastic to hear that both of your experiences with us have been top-notch. We'll be sure to pass on your kind words to Louis. Thank you once again for your kind words and for your ongoing support. We look forward to hearing from you in the future!

Posted 1 year ago

“The mouse pad was printed very well and delivered on time. The service was fast and it exceeded my expectations.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us and that you were happy with the print on your order of mouse pads. Once again, we truly appreciate your kind review and recommendation. We look forward to hearing from you again in the future.

Posted 1 year ago

“I have used Big Bear Promo a few times now for our company magnetic badges and the service is brilliant. Very quick turnaround and good quality badges.”

Helpful Report

Posted 1 year ago

Dear Karen Thank you so much for taking the time to rate Big Bear Promo with five stars! We truly appreciate your kind words and are thrilled to hear about your positive experiences with our company. We are delighted to know that our service has consistently met your expectations, and we are especially glad to hear that you have found our turnaround time to be quick and the quality of our magnetic badges to be excellent. Thank you once again for your continued support and for choosing Big Bear Promo for your company's printing needs. We look forward to hearing from you again in the future!

Posted 1 year ago

“Josh was quick to respond and great all round!”

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Posted 1 year ago

Thanks for leaving a review Ash! It's great to hear you had a positive experience with us and Josh was quick to respond. We hope to hear from you again.

Posted 1 year ago

“I ordered magnetic book marks to promote my business. Callum was very helpful and knowledgeable assisting me to find the product right for my business. The book marks arrived swiftly, packaged well and look superb. I am so happy with the end result. The colours are vibrant and the materials used are of a high standard. All of the magnets are secured and work in the correct way. I am very proud to be sending out these book marks to my clients. They are giving a high class representation of my company.”

Helpful Report

Posted 1 year ago

Dear Jill, Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you are satisfied with your order of magnetic bookmarks and it's wonderful to know that Callum was able to help you in finding the perfect product for your business. We are also delighted to hear that the bookmarks arrived promptly Our team takes great care in ensuring that all orders are delivered on time and in top-notch condition. Thank you once again for choosing Big Bear Promo. We truly appreciate your business and look forward to hearing from you again in the future.

Posted 1 year ago

“I was looking for a bulk buy of notebooks and Callum made this so easy. He answered all of my questions quickly and professionally. I ordered a sample which I received the next day and when the colour wasn’t what I was looking for, Callum sent me another which was perfect (and also arrived the day after I requested it). Everything was just so easy and professional.”

Helpful Report

Posted 1 year ago

Dear Antonia, Thank you so much for your glowing 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that your experience with us was nothing short of exceptional. We're glad to hear that Callum went above and beyond to make your bulk notebook purchase effortless. Providing prompt and professional assistance is what we strive for, and we're delighted to know that all your questions were answered to your satisfaction. Thank you once again for choosing Big Bear Promo. We truly value your business and are here to assist you with any future needs.

Posted 1 year ago

“We just made our second order with this company, Ross is very helpful and responds promtly to our emails. The price-quality is excellent and production times are also fast! We will definitely consider Big Bear Promo for future merch orders.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and loyalty. It brings us great joy to know that you have placed your second order with us. We're thrilled to hear Ross provided exceptional customer service and we'll be sure to pass on your kind comments to him We look forward to hearing from you again.

Posted 1 year ago

“Tyler was great! The service was very efficient and helpful, and our order came very quickly. Thank you!”

Helpful Report

Posted 1 year ago

Hi Rosie, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that Tyler provided you with exceptional service and your order arrived quickly for you. We can't express how grateful we are for your support and feedback. Once again, thank you for choosing Big Bear Promo and we look forward to serving you again in the future!

Posted 1 year ago

“Liam was amazing, from start to finish, will definitely be coming back!”

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Posted 1 year ago

Thanks for the review Krista! It's great to hear you were pleased with your order from start to finish, we'll be sure to pass on your kind comments to Liam and we hope to hear from you again.

Posted 1 year ago

“Outstanding customer experience! Louis was brilliant in handling my enquiry and ensuring all of my products arrived on time. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi James, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. We're thrilled to hear that Louis provided an outstanding customer experience for you, taking care of your enquiry and ensuring the timely arrival of all your products. We are extremely grateful for your recommendation and look forward to hearing from you again in the future.

Posted 1 year ago

“Every thing was on time as promised as we had a deadline very good service would use again”

Helpful Report

Posted 1 year ago

Thanks for leaving a 5-star review Alan! It's wonderful to hear your order arrived on time for you and that you were pleased overall with the service. We look forward to hearing from you again in the future.

Posted 1 year ago

“Very pleased with the quality and communication of this company. Tyler was very polite and all though my order was not processed at first Tyler sorted the problem and delt with all my queries promptly and in a professional manner”

Helpful Report

Posted 1 year ago

Hi Angharad, Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you were pleased with the quality of our products and the communication throughout your experience with us. We'll be sure to pass on your kind words to Tyler. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 1 year ago

“Callum is incredibly responsive, ensuring a smooth and pleasant experience. Thank you Callum!”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review! It's great to hear Callum provided a smooth and pleasant experience during your order, we'll be sure to pass on your kind words and we hope to hear from you again.

Posted 1 year ago

“We are returning customers to Big Bear promo and they never fail to disappoint! We received a personalised order in such a timely manner with no compromise on the quality! Tyler was so helpful in ensuring this could happen and we are so grateful to him- thank you Tyler!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your continuous support as returning customers of Big Bear Promo. It brings us great joy to hear that once again, we were able to meet and exceed your expectations. We are ecstatic to hear that your order arrived promptly without any compromise on the product's excellence. Thank you once again for your trust and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Bigbearpromo were brilliant from start to finish. Josh did exactly what he said he would, from start to finish a great job, thanks Josh!”

Helpful Report

Posted 1 year ago

Thanks for the review! We're delighted to hear your order with us was brilliant, we'll be sure to pass on your kind comments to Josh and we hope to hear from you again.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 785 reviews