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Big Bear Promo Reviews

5.0 Rating 749 Reviews
100 %
of reviewers recommend Big Bear Promo
5.0
Based on 749 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024
Jackie Donnelly
Big Bear Promo 5 star review on 28th November 2024
Anonymous
Big Bear Promo 5 star review on 25th November 2024
Talent Locker
Big Bear Promo 5 star review on 22nd November 2024
Arti
Big Bear Promo 5 star review on 21st November 2024
Jonas
Big Bear Promo 5 star review on 19th November 2024
Clair Griffiths
Big Bear Promo 5 star review on 19th November 2024
Anonymous
97
Anonymous
Anonymous  // 01/01/2019
Great product, fast shipping. Thank you Callum! Quick and efficient responses, all around a happy customer :)
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Posted 1 year ago
Thank you for your quick response and delivery Ross!
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Posted 1 year ago
This is now my second time of using this business, they are always highly responsive, competitively priced and good quality. Special thanks to Ross for his patience with our very specific needs.
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Posted 1 year ago
I hadn't used Big Bear before but I was so pleased with their service. I ordered some printed and personalised post it note books and they looked great. There was a fast turnaround too which I was grateful as I had left it to the last minute. :-) Thank you Ross!
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Posted 1 year ago
I received 5 star customer service from Joe Riman and the product received (a5 notepads) were very good quality - and Joe was happy to send out a sample pad in advance of purchasing the bigger order. We will definitely use them again!
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Posted 1 year ago
What an amazing company. From beginning to end I was treated with the utmost respect. My product was my first mug design and Ross didn’t mind hand holding me through the processs. The finished mugs are awesome and have been a huge hit. I look forward to working with Big Bear very soon. Thank you Ross for a job well done.
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Posted 1 year ago
I can honestly say that the service I receive from Ross is superb Thanks for everything
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Posted 1 year ago
Tyler was great from start to finish. Quick responses to emails, sent us digital & physical samples to make sure we were happy. Would 100% recommend them! We went for a Bespoke Key fob and were very impressed with the pricing & range of materials available.
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Posted 1 year ago
Absolutely brilliant! Callum was great throughout the entire process. Great communications, great product, superfast delivery. Perfect. Will definitely use again.
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Posted 1 year ago
I got in touch with BigBearPromo after another print company had let me down with two delays and very poor communications. Tyler Sheppard responded to my emails quickly and was so super helpful in helping us get to order. Tyler agreed to price match what the previous company had offered and said the order could be completed within a week. I ordered 150 jute bag with print on a Monday and the order was delivered Friday, 3 days before the expected date. I was so super happy and very very pleased with great customer service. I will not hessiate to order again other promotional good when needed.
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Posted 1 year ago
Really happy with the service provided by this company, especially when working with Joe. He was realistic with timelines and all items were delivered to a tight deadline we provided. Joe was able to recommend a couple of key items that worked out perfectly in the end. They were flexible with our onboarding process and we look forward to working with them in the future with larger orders.
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Posted 1 year ago
Found this company online, sent an enquiry, had a reply from Joe. Really straightforward, to the point, replied almost instantly and they got our business. No rubbish sales tactics just here are the options, info on the product and a quote we were happy with. No hidden costs etc just exactly what they said they would be. Gave an estimated delivery date as around 5-7 days, the products arrived within about 3days! Really happy and will use them again in the future.
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Posted 1 year ago
Excellent customer service- really went the extra mile to help us last minute and delivered exactly what we needed. Really recommend them.
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Posted 1 year ago
Excellent company with great service. Tyler in particular was great!
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Posted 1 year ago
Great Service, staff were helpful with all our questions and helped us get exactly what we needed.
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Posted 1 year ago
I was so happy with Bigbear. Their communication was brilliant. I dealt with a guy called Josh and he couldn’t have been more helpful. The flag they put together for our camping club exceeded my expectations. I would definitely use this company again.
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Posted 1 year ago
Our thanks to the big bear team service was great!
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Posted 1 year ago
Big Bear Promo is rated 5.0 based on 749 reviews