Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 748 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our second order with Ross and he delivered a great product at a great price. More than happy to recommend Big Bear Promo and Ross. We definitely be ordering again.”

Helpful Report

Posted 1 year ago

Hi Gary, Thanks for leaving a review! It's wonderful to hear that this is your second order with us and we're thrilled you were happy with both the product and price. We'll be sure to pass on your kind words to Ross and we look forward to hearing from you again.

Posted 1 year ago

“Joe was very responsive and helpful guiding me through my order process and answered all of my questions quickly and professionally. I ordered 100 little tins of Sleep Balm. A brilliantly alternative way to let your customers know they can sleep well with you on board!”

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Posted 1 year ago

Thank you so much, Will, for your incredible 5-star rating of Big Bear Promo! We really appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad that Joe was able to assist you throughout the order process and provide prompt and professional responses to all your inquiries. We are delighted to know that you were pleased with your sleep balm tins and we're sure they'll be very popular with your customers. Thank you again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again in the future!

Posted 1 year ago

“We recently purchased printed pens and couldn't be more pleased with our order! A huge thank you to Andrew James for his exceptional support throughout the design process and ensuring a seamless delivery of the final product. We highly recommend their services!”

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Posted 1 year ago

Dear Lucie, Thank you so much for giving us a 5-star rating! We are thrilled to hear that you are pleased with your printed pens order and that Andrew provided excellent support throughout your order. We'll be sure to pass on your kind words to him. Once again, thank you for recommending our services and we can't wait to hear from you again

Posted 1 year ago

“I only ever work with Joe on all my Promotional projects. As always for this latest project he was incredibly helpful, giving us an instant quote and beat every single other supplier. He then did his due diligence in making sure we were happy with the prototype (a complex PVC keyring) and ensured it was delivered ahead of schedule (even though it was produced in the Far East). He gave us a seamlessly professional & incredibly fast service (even though I know he had to do so much work in the background). He is an incredible asset to BigBearPromo!!!!! Thank you so much Joe!”

Helpful Report

Posted 1 year ago

Dear Laura, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had such a positive experience. We are pleased to hear Joe provided great customer service and we will make sure to pass along your kind words to him. We are grateful to have him as part of our team and we look forward to hearing from you again in the future. Thank you for choosing Big Bear Promo!

Posted 1 year ago

“Fast, reliable service and top quality products.”

Helpful Report

Posted 1 year ago

Thanks for the review Matthew! We're pleased to hear you found the service fast and reliable. We hope to hear from you again in the future.

Posted 1 year ago

“Joe was super helpful from the beginning, quick to quote, and always very responsive. I received some product samples, and the quality of the branded products was great. I will be using bigbearpromo again in the future. Thanks”

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Posted 1 year ago

Dear Sofia, Thank you so much for giving Big Bear Promo a perfect 5-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that Joe provided excellent assistance from the start, with prompt quoting and reliable responsiveness. It's fantastic to know that you were impressed with the quality of our branded products when you received the samples. We look forward to hearing from you again in the future and providing you with outstanding promotional items. Thank you for choosing Big Bear Promo!

Posted 1 year ago

“Liam was really helpful, processed my order swiftly and responded to any concerns I had. I will definitely be ordering again. Thanks Liam!!!”

Helpful Report

Posted 1 year ago

Thanks for the review Charlene! It's wonderful to hear you order was processed quickly and we'll pass on your kind comments to Liam. We can't wait to hear from you again.

Posted 1 year ago

“Got to say these guys over performed for us. I needed a giveaway for a last minute event we had been invited to - and we went for the phone holders after Andrew James recommend them from his stock items. He quickly sorted everything he needed from us and the holders actually arrived two days before the event, which went down a treat. Will defo use again.”

Helpful Report

Posted 1 year ago

Dear Rob, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your feedback and we're thrilled to hear that you had a great experience with us. We are delighted to have been able to assist you with your last-minute event and provide you with the phone holders. We're glad that Andrew James quickly sorted your order out for you and that the items arrived in time for your event. We look forward to the opportunity to work with you again in the future. Please don't hesitate to reach out if there's anything else we can assist you with.

Posted 1 year ago

“Fast and thorough service. Joe was very helpful with quotes, questions and details of the orders and made sure we were happy with every aspect.”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a 5 star rating Julie! We are thrilled to hear that you had a great experience with our company, Big Bear Promo. We greatly appreciate your kind words about Joe and that he was very helpful assisting you with quotes, questions, and order details. Thank you again for your support and we look forward to hearing from you again in the future!

Posted 1 year ago

“Really professional fast service with Louis and the team paying attention to detail that we wanted nothing was to much hassle to get the job rite thanks guys”

Helpful Report

Posted 1 year ago

Dear Andi, Thank you so much for your amazing 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Louis and the team. We pride ourselves on providing a professional and fast service, and it's wonderful to know that we were able to pay attention to every detail you wanted. We sincerely appreciate your support and look forward to serving you again in the future. Thank you once again for choosing Big Bear Promo!

Posted 1 year ago

“Liam was so helpful in making our print order vision come to life, providing quick and clear mock up designs. The turnaround time was fast and Liam was great at ensuring they got to us by the requested date! Great service and products look fab, thanks again!”

Helpful Report

Posted 1 year ago

Dear Sarah-Jane, Thank you so much for your glowing 5-star rating of Big Bear promo! We truly appreciate your kind words and are delighted to hear that Liam was very helpful throughout your order. We're thrilled that the mock-up designs were quick and clear and that Liam ensured a fast turnaround time. It's fantastic to know that you are happy with both our service and the fabulous look of the products. We couldn't be more grateful for your support and recommendation. Should you need any further assistance in the future, please don't hesitate to reach out. Thanks again!

Posted 1 year ago

“Just received our order and we are over the moon with it! Exactly what we were looking for! Ross was more than helpful, he replied quickly and answered every question I had. Extremely happy with the service. Thanks again Ross!”

Helpful Report

Posted 1 year ago

Dear Lauren, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are absolutely thrilled to hear that you are over the moon with your recent order and we were able to provide exactly what you were looking for. We're delighted to hear that Ross went above and beyond to assist you with your order and it's fantastic to know that our efforts made a positive impact on your experience. Once again, thank you for your kind words and for choosing Big Bear Promo. We truly appreciate your business and we look forward to hearing from you again in the future!

Posted 1 year ago

“We had some notebooks made for an event and they were great quality, exactly as described. Fast delivery, great customer services, I would recommend!”

Helpful Report

Posted 1 year ago

Dear Portia, Thank you so much for your amazing 5-star rating and review of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. It is fantastic to know that the notebooks met your expectations in terms of quality and matched the description perfectly. We pride ourselves on delivering top-notch products that our customers can rely on. We are also delighted to hear that our customer service exceeded your expectations and your order was delivered quickly for you. Once again, thank you for recommending us! It means the world to us to have your support and trust. We truly value your business and look forward to hearing from you again in the future.

Posted 1 year ago

“I worked with Liam B to get some badges made for our company event, we were very happy with the service from start to finish, Liam was fantastic, very professional and kept me well informed throughout the process and we were very happy with the finished product, would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much, Rosie, for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a fantastic experience working with Liam to get badges made for your company event and we'll be sure to pass on your kind comments to him. We are glad that you were pleased with the end result and we truly appreciate your recommendation. If you need any further promotional items in the future, please don't hesitate to reach out. Thank you once again!

Posted 1 year ago

“Great service from Tyler S, extremely helpful with quotes and proof of product before we confirmed. Delivery was fab! was delivered within 2 days and quality was outstanding. Have already recommended to other establishment's who are now enquiring about orders.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review! We're delighted to hear Tyler provided great customer service processing your order quickly for you so that it was delivered within 2 days. Thank you again for recommending us and we hope to hear from you again in the future.

Posted 1 year ago

“Frequent customer with Big Bear Promo, Ross is always incredibly helpful and orders are quick and reliable.”

Helpful Report

Posted 1 year ago

Dear Abbie, Thank you so much for your fantastic 5-star rating! We sincerely appreciate your support and are thrilled to hear that you are a frequent customer with us. We are delighted to hear Ross provided exceptional assistance, ensuring that all your orders are promptly processed and delivered reliably. Thank you once again for choosing Big Bear Promo and we look forward to hearing from you again in the future.

Posted 1 year ago

“Tyler good good man”

Helpful Report

Posted 1 year ago

Thanks for the review Luke! We're pleased to hear you enjoyed working with Tyler and we hope to hear from you again.

Posted 1 year ago

“Used Andrew a few times now and cannot fault service at all, any questions I have, sorted within and hour and the turnaround of the items are very quick. Will continue to use Andrew.”

Helpful Report

Posted 1 year ago

Dear Jamie, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you have been consistently satisfied with our service. It's fantastic to know that Andrew has provided great customer service with every order. Moreover, we strive to ensure a speedy turnaround time for all the items ordered. We are grateful for your continued trust and loyalty. Please don't hesitate to reach out if you need any further assistance. We look forward to hearing from you again in the future!

Posted 1 year ago

“Andrew was extremely supportive with what I wanted to design. He was able to work within my deadline and I was pleased with what I received. I would definitely work with the company in the future and will recommend to colleagues.”

Helpful Report

Posted 1 year ago

Dear Harper, Thank you so much for your outstanding 5-star rating of Big Bear Promo! We greatly appreciate your support and your recommendation. We are thrilled to hear that Andrew provided you with exceptional support and guidance with your order. Also, we are delighted to learn that Andrew was able to meet your deadline while exceeding your expectations with the final result. Thank you again for your rating and kind words. We look forward to working with you in the future, and we are here to assist you with any printing needs you may have.

Posted 1 year ago

“Excellent service by Tyler - Product was delivered ontime - they looked amazing.”

Helpful Report

Posted 1 year ago

Dear Ajay, Thank you so much for the fantastic 5-star rating you gave us at Big Bear Promo! We truly appreciate your positive feedback and kind words. We are delighted to hear that you had an excellent experience with us. It's great to hear Tyler did a phenomenal job ensuring that your product was delivered on time and we're thrilled to know that they looked amazing as well. Thank you once again for your wonderful review! We look forward to hearing from you again in the future.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 748 reviews