Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 748 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trusted Big Bear for our big event and it was amazing. Tyler made sure that everything went smooth from beginning till the end. Many thanks Big Bear and Tyler for this great experience. Would trust Big Bear again.”

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Posted 1 year ago

Dear Bhagyam, Thank you so much for your amazing 5-star rating of Big Bear Promo! We are thrilled to hear that you had a fantastic experience with us. We are especially delighted that Tyler went above and beyond to ensure that your order was smooth from start to finish. Once again, a heartfelt thank you for choosing Big Bear and for sharing your wonderful experience with us. We truly appreciate your support.

Posted 1 year ago

“Always receive great customer service and speedy responses from Josh. Items are delivered on time and never had any issues. Would highly recommend.”

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Posted 1 year ago

Dear Rachel, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. We are thrilled to hear that you always received great customer service and speedy responses from Josh and we are glad to know that we have been meeting your expectations. Moreover, we are delighted that you didn't have any issues with the delivery of your items and they arrived on time for you. Thank you once again for taking the time to share your positive experience. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to hearing from you again in the future!

Posted 1 year ago

“I was communicating with the same person throughout the process. Liam was fantastic! He was timely, clear and friendly!! Would definitely order from here again!”

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Posted 1 year ago

Dear Dhara, Thank you so much for giving us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us at Big Bear Promo. We are glad to know that Liam was able to provide you with excellent communication throughout the entire process and we'll be sure to pass along your kind words to him. Thank you for your feedback, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out.

Posted 1 year ago

“Ross was very helpful with my enquiry and dealt with it efficiently, order was then placed and very pleased with the pen pouches.”

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Posted 1 year ago

Dear Mia, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you are pleased with your experience. We would also like to extend our gratitude for your kind words about Ross and it's fantastic to know that he was able to assist you with your enquiry and ensure a smooth ordering process. Once again, thank you for choosing Big Bear Promo and we look forward to hearing from you again in the future!

Posted 1 year ago

“Have now worked with Liam for 2 years now and have always had first class service and the items ordered are beautifully presented.”

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Posted 1 year ago

Dear Bernie, Thank you so much for taking the time to give us a fantastic 5-star rating! We greatly appreciate your continuous support and loyalty to Big Bear Promo. We are thrilled to hear that you have been working with Liam for the past 2 years and have always received excellent service. Your kind words mean the world to us, and we look forward to continuing to provide you with outstanding service and products. If there is anything else we can do to assist you, please don't hesitate to reach out.

Posted 1 year ago

“I had a great experience with Big Bear. Our accounts manager was Ross and he couldn't have been more helpful.”

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Posted 1 year ago

Thanks for the review Laurel! It's wonderful to hear you had a great experience with Big Bear Promo, we'll be sure to pass on your kind comments to Ross and we hope to hear from you again.

Posted 1 year ago

“always an Excellent service with Josh, great prices and fast deliveries - would recommend to all”

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Posted 1 year ago

Thanks for the review Ben! It's wonderful to hear you were pleased with pricing and service provided by Josh. We'll be sure to pass on your kind comments to him and we look forward to hearing from you again.

Posted 1 year ago

“Fantastic service from Joe Riman at Big Bear Promo. So helpful in answering all queries, the quality of the pads, pens and sticky notes are outstanding! The quality is fantastic and they've come out exactly as we hoped. Thanks so much Joe and Big Bear Promo!”

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Posted 1 year ago

Dear Alex, Thank you so much for giving us a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that Joe provided fantastic service. We're delighted you were happy with your notepads, pens, and sticky notes, and it's wonderful to know that they have met your expectations. Should you have any more queries or need further assistance, please don't hesitate to reach out to us. Thank you once again for choosing us.

Posted 1 year ago

“This is the second time I have used Big Bear and specifically Joe Riman. He has been great. Very professional, efficient and friendly. Swift responses with both proofs and invoices. Will be returning to deal with Joe again in the future.”

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Posted 1 year ago

Dear Kieran, Thank you so much for giving Big Bear Promo a 5-star rating! We are thrilled to hear that you had a fantastic experience with our company. We greatly appreciate your kind words about Joe's professional service and we'll pass on your kind comments. It means a lot to us that you enjoyed your experience enough to consider returning to us in the future. We look forward to hearing from you again and providing you with the same exceptional service. Thank you for choosing Big Bear Promo.

Posted 1 year ago

“Great service from Ross - immediate response to all emails and queries, competitive pricing and excellent delivery times. bigbearpromo is now our go-to company for all promotional items.”

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Posted 1 year ago

Thanks for leaving a 5 star review of Big Bear Promo! It's wonderful to hear Ross provided great service and was quick to respond to your emails and queries. We'll be sure to pass on your kind words and we look forward to hearing from you again.

Posted 1 year ago

“Such an easy process, Ross Robinson was super helpful, just like when I placed our last order. Thank you Ross!”

Helpful Report

Posted 1 year ago

Dear Simon, Thank you so much for your excellent 5-star rating of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you found our process to be easy. Ross Robinson is indeed a valuable member of our team, and we are delighted to know that he provided you with exceptional assistance, just as he did during your previous order. We will make sure to pass along your gratitude to Ross. Once again, thank you for choosing Big Bear Promo and we can't wait to hear from you again!

Posted 1 year ago

“Great service from Ross Robinson at Bigbearpromo , wanted Buffs for our running club and couldn’t be happier with excellent service and product. Highly recommend!!!”

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Posted 1 year ago

Thanks for the review Gary! We're pleased to hear Ross provided great service and you were happy with your order of buffs. Thanks again for the recommendation and we look forward to hearing from you again.

Posted 1 year ago

“excellent customer service from Callum B. quick & efficient. received the goods & very happy with the quality.”

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Posted 1 year ago

Hi Karen, Thanks for taking the time to leave a review! We're delighted to hear you found the customer service provided by Callum to be excellent and you were pleased with the quality of the goods. We hope to hear from you again in the future.

Posted 1 year ago

“I had a great experience placing an order with Ross, he was attentive and helped me with my design. He then continued to communicate with me throughout the printing and delivery process so that I was kept updated!”

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Posted 1 year ago

Dear Louise, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are delighted to know that Ross was able to provide you with excellent service from start to finish and we'll be sure to pass on your kind comments to him. Once again, thank you for choosing Big Bear Promo. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out.

Posted 1 year ago

“Really happy with the service and super quick turn-around.”

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Posted 1 year ago

Thanks for the review Tom! It's great to hear your were pleased with the service and found the turn around quick. We hope to hear from you again.

Posted 1 year ago

“I have had the best experience with Big Bear Promo! I delt with Ross directly and his customer service was incredible. My query was dealt with so quickly and efficiently and the products we received were amazing I am so pleased with them. I will definitely be going back to use their services again! Ross was so patient with me when I wanted to change something on the design until I was happy - 10/10 service!”

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Posted 1 year ago

Dear Millie, Thank you so much for your amazing 5-star rating! We are thrilled to hear that you had such a positive experience with us. It's wonderful to hear Ross provided excellent customer service and we'll be sure to pass on your kind comments. We are delighted to know that you are pleased with the products you received. We appreciate your trust in our services and we look forward to hearing from you again in the future. Thank you for choosing Big Bear Promo!

Posted 1 year ago

“With professional service and good pricing, Tyler from Sales has been very supportive of choosing the right product. Thank you”

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Posted 1 year ago

Hi Manoj, Thanks for taking the time to leave a review! We're delighted to hear you were pleased with the service and pricing. We'll be sure to pass on your kind words to hear Tyler and we look forward to hearing from you again.

Posted 1 year ago

“This is the first time we have used Big Bear - the process was seamless and all delivered on time - thank you”

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Posted 1 year ago

Thanks for the 5 star review! It's great to hear you found the ordering process easy and that your products were delivered on time. We hope to hear from you again in the future.

Posted 1 year ago

“This is the first time I have placed an order like this and the help I received from Joe was excellent. He always responded quickly and the mugs I ordered and the printing on them is of excellent quality. Thank you”

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Posted 1 year ago

Thanks for the 5 star review! We're delighted to hear Joe provided excellent service throughout your order and you were pleased with the printing quality of the mugs. We hope to hear from you again in the future.

Posted 1 year ago

“We have placed a number of orders with Ross Robinson at Big Bear Promo and we have never been disappointed! Excellent service and great products!”

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Posted 1 year ago

Hi Jodie, Thanks for taking the time to leave a review! We're pleased to hear you've placed multiple orders with us and we thank you for your loyalty. It's great to hear Ross provided excellent service and we'll be sure to pass on your kind words to him. Thank you for your recommendation and we can't wait to hear from you again.

Posted 1 year ago

Big Bear Promo is rated 5.0 based on 748 reviews