Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 748 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Callum is incredibly responsive, ensuring a smooth and pleasant experience. Thank you Callum!”

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Posted 1 year ago

Thanks for taking the time to leave a review! It's great to hear Callum provided a smooth and pleasant experience during your order, we'll be sure to pass on your kind words and we hope to hear from you again.

Posted 1 year ago

“We are returning customers to Big Bear promo and they never fail to disappoint! We received a personalised order in such a timely manner with no compromise on the quality! Tyler was so helpful in ensuring this could happen and we are so grateful to him- thank you Tyler!”

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Posted 1 year ago

Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your continuous support as returning customers of Big Bear Promo. It brings us great joy to hear that once again, we were able to meet and exceed your expectations. We are ecstatic to hear that your order arrived promptly without any compromise on the product's excellence. Thank you once again for your trust and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 1 year ago

“Bigbearpromo were brilliant from start to finish. Josh did exactly what he said he would, from start to finish a great job, thanks Josh!”

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Posted 1 year ago

Thanks for the review! We're delighted to hear your order with us was brilliant, we'll be sure to pass on your kind comments to Josh and we hope to hear from you again.

Posted 1 year ago

“Great customer service, good communication and quick to reply to queries. Tyler was exceptionally helpful. Very pleased upon receiving our order, would be a pleasure to work with again!”

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Posted 1 year ago

Hi Adrienne, Thank you so much for giving us a 5-star rating! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. We're pleased to hear you were happy with the customer service provided by Tyler and we'll be sure to pass on your kind comments to him. Once again, thank you for your support and trusting us with your order.

Posted 1 year ago

“Amazing service. Callum Burton is amazing, excellent communication and always helps with my enquiries in a timely manner. Would not hesitate to recommend.”

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Posted 1 year ago

Thanks for leaving a 5-star review! It's great to hear you found the service amazing, we'll be sure to pass on your kind comments to Callum and we appreciated your recommendation.

Posted 1 year ago

“Tyler did a great job. Very fast respond time and the product is excellent.”

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Posted 1 year ago

Thanks for the review! We're pleased to hear you were happy with the products, we'll pass on your kind comments to Tyler and we hope to hear from you again.

Posted 1 year ago

“Couldn't recommend Ross more. Helpful and prompt with all responses to queries and the merchandise exceeded expectations! Thanks again Ross!”

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Posted 1 year ago

Thanks for the review! It's wonderful to hear Ross provided excellent customer service and was quick to respond to your queries. We look forward to hearing from you again.

Posted 1 year ago

“Great service, would highly recommend! A special mention to Ross, who was very helpful.”

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Posted 1 year ago

Thanks for leaving a 5-star review! We're delighted to hear you were pleased with the customer service, we'll be sure to pass on your kind comments to Ross and we hope to hear from you again.

Posted 1 year ago

“Excellent, fast prompt service! Excited to receive my order on Tuesday, thank you Callum for being so responsive and getting my order ready in time for my event.”

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Posted 1 year ago

Thanks for leaving a review Sarah! It's wonderful to hear you found the service excellent and fast, we'll be sure to pass on your kind comments to Callum. We hope to hear from you again in the future.

Posted 1 year ago

“Great service. Callum was very patient and answered all my questions quickly by return email. First order arrived safely and I have placed a second order. Hoping for the same quality service.”

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Posted 1 year ago

Hi Sue, Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to hear that Callum provided excellent customer service and promptly addressed all your inquiries via email. It's fantastic to know that your first order arrived safely and that you were satisfied with the quality of our products. We appreciate your continued trust and loyalty as you've already placed a second order with us. Thank you once again for your support and kind words and we hope your second order arrives on time for you.

Posted 1 year ago

“Callum is always quick to respond to emails with any questions and orders are always dealt with and delivered seamlessly. Quality of the products is great, I will continue ordering and have absolutely no hesitation in recommending.”

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Posted 1 year ago

Hi Karen, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your kind words and recommendation. It's great to hear Callum was quick to respond to your questions and you were pleased overall with how your order was dealt with. We're also thrilled that you are satisfied with the quality of our products and we look forward to hearing from you again in the future.

Posted 1 year ago

“I was in touch with Callum regarding BRANDED WHEEL NUT BAGS . He was very helpful in providing quotes/proofs etc I am looking forward to receiving the finished product.”

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Posted 1 year ago

“Joe was very helpful answering all our questions around colour, print areas, different sizes etc! Product (flip-flops) look great.”

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Posted 1 year ago

“Great service, and really clear communication which was excellent. Callum Burton followed all my emails up really quickly and got visuals and prices over to me so I could share with external partners. Made the process really simple and easy.”

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Posted 1 year ago

“Callum has been amazing , super quick in responding and not let us down once . highly recommend to anyone”

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Posted 1 year ago

“Very please with our products for our company recruitment day. Callum was very helpful from start to finish. The order process was made very easy and we would definitely use this company again in the future.”

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Posted 1 year ago

“We had the wrong product delivered, but Callum was very helpful in getting it sorted and ordered a new delivery which arrived quickly.”

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Posted 1 year ago

“Very pleased with our products, thank you Ross for all your help!”

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Posted 1 year ago

“I was very pleased with Ross who assisted at every step of the way. He helped find a suitable alternative when our first choice was not available. We had two products made and I have had so much positive feedback from our guests. Would definitely use again!”

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Posted 1 year ago

“Your agent Tyler was on the ball and helped us get what we needed in a short turnaround time. He also took the time to follow up and make sure everything was in order. Would definitely use your services again.”

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Posted 1 year ago

Big Bear Promo is rated 5.0 based on 748 reviews