Biscuit Clothing Reviews

Name: Biscuit Clothing
Address: Fordel Mains Steading, Dalkeith, Midlothian
Rating: 4.81

4.8 Rating 118 Reviews

95 %

of reviewers recommend Biscuit Clothing

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Phone:

01312242889

Email:

shop@biscuit.clothing

Location:

Fordel Mains Steading,
Dalkeith
Midlothian
EH22 2PQ

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Biscuit Clothing 5 star review on 31st May 2025

Anonymous

Biscuit Clothing 5 star review on 14th February 2025

Sandie Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Biscuit clothing were most helpful in advising me on sizing of the items as I ordered online. The items arrived promptly and were beautifully wrapped in tissue. Both items were excellent quality but unfortunately the second item didn’t suit me so I am having to return. The communication regarding the return has also been excellent. I look forward to shopping online again and visiting the store when I am next in Edinburgh.”

Helpful Report

Posted 1 year ago

“Biscuit clothing always offers a fantastic, chic clothing selection; the delivery is reliable and the items carefully packaged. Many thanks Biscuit team!”

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Posted 1 year ago

“Everything arrived in time and in perfect condition. Description of the items - spot on.”

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Posted 1 year ago

“Amazing service very quick ordered the Andrea Reading Glasses which I can highly recommend ! I ordered the wrong strength first and they managed to get me the right ones sent out to me the next day very happy”

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Posted 1 year ago

“Absolutely love this shop. So many wonderful Brands”

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Posted 1 year ago

“Fab trousers - as described on line - fitted perfectly- thank you Biscuit”

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Posted 1 year ago

“Absolutely delighted with my purchase. Beautifully packaged, reasonably postage and the garment was as described. Excellent service from Biscuit Clothing. Highly recommended”

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Posted 1 year ago

“I have ordered a couple of pieces online but pop into the shop when I’m in Edinburgh. Online and in store service brilliant and such a lovely selection of pieces.”

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Posted 1 year ago

“Sloppy. They are very keen on bombarding you with emails, but less enthusiastic about answering your emails when you tell them the items you paid for do not arrive.”

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Posted 1 year ago

Good Morning ! Many thanks for leaving us a review however we are naturally disappointed to receive two stars - unfortunately, having looked up your order, we are unable to find any correspondence from you at all regarding your order or indeed any issues you have faced. All of our emails are replied to promptly Monday-Friday and searching both your name and email, our system does not indicate anything received from your address. We can only apologise for this. Looking at the tracking provided via email to you March 13th, Royal Mail indicates that they did indeed deliver your order to the address you provided. Unfortunately, reviewing this now, we see that you did not provide a delivery number/house name, only a road name which could be the reason for you not receiving the goods. Unfortunately our labels are printed automatically through our system utilising the details for delivery provided at checkout. We can certainly raise an investigation with Royal Mail regarding this - particularly given the tracking indicates delivery - however note the incorrect address provided will likely be the issue given to us. Whereas we would typically send out a replacement order whilst this investigation is handled, we are unable to do so on this occasion given this item has now sold out. As such, our only option will be to refund. Please note that customers are not obliged to receive our emails, and given you feel you are being bombarded by these, we are more than happy to remove you from our mailing list. I trust this meets with your satisfaction and again, we apologise for any inconvenience however can only deal with information we receive. With Best Regards, Biscuit

Posted 1 year ago

“Lovely top. Quick delivery Thank you”

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Posted 1 year ago

“I love American VintAge knitwear. This one is beautiful. Thank you Biscuit from your prompt service”

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Posted 1 year ago

“Beautifully packaged and very quick delivery. I have already made my second purchase, excellent”

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Posted 1 year ago

“The lady who served me in the shop was delightful. So cheerful, friendly, unitimidating and warm. I would usually have been nervous to come into a smaller boutique but she put me at ease and made me feel so relaxed and welcome. I ended up buying a few pieces for my trip to Paris as I didnt feel under pressure. She truly is a huge asset to the company. I would definitely shop here again just because of the nice experience she made my visit. Thank you. The clothes are also lovely!”

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Posted 1 year ago

“Very interesting company with really nice clothes and good vibes,”

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Posted 1 year ago

“Great clothes and really good service. They found the item in my size in Edinburgh and had it sent over really quickly. I recommend this shop!”

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Posted 1 year ago

“My dress from Vivere is beautiful, thank you Biscuit. Arrived quickly and beautifully wrapped x”

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Posted 1 year ago

“Lovely brands, fabulous fast delivery, thank you.”

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Posted 1 year ago

“All the independent boutiques in my area (Dorset) have closed, so I'm now shopping in Edinburgh LOL. I've just bought the Five Lucia Night Trousers and the Mos Mosh Dara Deluxe Mid Blue Wide Jeans, they're gorgeous. To anyone who reads, please, please support the independent boutiques.”

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Posted 1 year ago

“Excellent customer experience in the online purchase of a beautiful Stella Nova silver fringe skirt. Fast postage, beautifully packaged,sent with love and care, thank you!”

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Posted 1 year ago

“Excellent speedy service”

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Posted 1 year ago

Biscuit Clothing is rated 4.8 based on 118 reviews