Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service.”

Helpful Report

Posted 7 months ago

Dear Alan, Thank you for your kind review! We’re delighted to hear that you had a good experience with our service. Your feedback inspires us to keep providing excellent service. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“A Prompt and excellent service, I have booked for my family for a Airport pick up drop and felt very safe. The service is precise on time and courtesy, the driver was very accomidative. I always use the Black as a service worldwide whereever it is and possible to get a ride. The cars are of excellent and high standard, this is the reason, I use them and off course the very polite service provided by the drivers.”

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Posted 7 months ago

Dear Valued Guest, Thank you for your wonderful review! We’re delighted to hear that you felt safe and well taken care of during your airport journey with us. It’s fantastic to know that our punctuality and chauffeur's courteous nature made your experience exceptional. We take pride in our high standards and commitment to quality service and it’s great to see that recognized. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Excellent // enjoyed the ride. Very cooperative”

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Posted 7 months ago

Dear Vandana, Thank you for your excellent review! We’re delighted to hear that you enjoyed your ride and appreciated our cooperative service. Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Driver was courtious, helpful, and timely.”

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Posted 7 months ago

Dear Griffin, Thank you for your wonderful review! We’re delighted to hear that our chauffeur was courteous, helpful and timely. Your satisfaction is our top priority and it encourages us to keep up the great work. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“extremely comfortable”

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Posted 7 months ago

Dear Sancharee, Thank you for your wonderful review! We’re delighted to hear that you found our service extremely comfortable. Your satisfaction is our top priority and we’re thrilled to know we met your expectations. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Punctual, safe driving, assist in handling luggage.”

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Posted 7 months ago

Dear Cheng, Thank you so much for your wonderful review! We’re delighted to hear that you experienced punctuality and safe driving, along with assistance with your luggage. Your satisfaction is our top priority and it’s great to know our team met your expectations. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Prompt professional service. From the online booking through the entire trip everything went smoothly.”

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Posted 7 months ago

Dear William, Thank you for your wonderful review! We are delighted to hear that you enjoyed our prompt and professional service and that everything went smoothly from the booking to your trip. Your satisfaction is at the heart of what we do and your kind words motivate us to keep raising the bar. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Punctual. Polite. Communicated with us about location before pick up. All good.”

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Posted 7 months ago

Dear Tim, Thank you for your wonderful review! We’re delighted to hear that you found our service punctual and polite, and that our communication helped make your experience seamless. Your satisfaction is our top priority and it’s always fantastic to hear that we hit the mark. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“My order was to pick-up my daughter at LAX -- late at night/late flight. She said the driver was right there to meet her; he was polite and a good driver; sensitive to her exhaution after a long ordeal on flight. I am sorry I do not know the driver's name; however, he obviiously behaved in an exemplary fashion! THANK YOU. 5 Stars all around. MJB”

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Posted 7 months ago

Dear Mary, Thank you so much for your wonderful review! We’re delighted to hear that our chauffeur provided exemplary service and was considerate of your daughter’s exhaustion after her flight. Your kind words truly motivate us to maintain the high standards we aim for. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Fabulous service, would highly recommend.”

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Posted 7 months ago

Dear Rochelle, Thank you for your fabulous review! We’re thrilled to hear that you had a great experience, and your recommendation means the world to us. Your satisfaction drives us to keep delivering top notch service. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Our driver, Marco, was punctual, friendly and careful with his driving and attention to getting us to the best drop off point where he assisted with the luggage ensuring we were “delivered “ safely Harry Kaufman”

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Posted 7 months ago

Dear Harry, Thank you for your fantastic review! We’re thrilled to hear that Marco provided you with punctual and friendly service, and that he took great care in ensuring your arrival was smooth and safe. Your feedback reassures us that our commitment to exceptional service is being recognized. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Our Guy was great. Kept us well informed on where to meet etc - Was friendly and helpful. I would recommend using Blacklane.”

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Posted 8 months ago

Dear Melissa, Thank you so much for your fantastic review! We're thrilled to hear that your chauffeur kept you well informed and provided friendly, helpful service. Your recommendation means a lot to us and we strive to ensure every experience is as seamless as yours. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“The car service in Athens Greece was great. The driver gave clear instructions and met us timely upon the arrival of our flight. He was coureous and friendly. Really appreciated the elevated service. Thanks!”

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Posted 8 months ago

Dear Roxanne, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our vehicle service in Athens. It’s wonderful to know that our chauffeur made a positive impression with timely arrivals and clear instructions. Your kind words about our elevated service mean a lot to us. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Excellent service. Would highly recommend this company.”

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Posted 8 months ago

Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that you found our service excellent and would recommend us. Your kind words motivate us to keep striving for the highest standards. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Very courteous drivers. They were perfectly on time and called me to say they arrived and exactly where to meet them”

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Posted 8 months ago

Dear Ann, Thank you for your fantastic review! We're thrilled to hear that our drivers were courteous and punctual and that they communicated with you upon arrival. Your feedback highlights the service standards we strive for and we’re glad it resonated with you. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Driver was on time, pleasant and professional. Car was nice, clean and comfortable”

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Posted 8 months ago

Dear Joan, Thank you for your fantastic review! We're thrilled to hear that your driver was punctual, pleasant and professional and that you enjoyed your comfortable ride in a clean vehicle. Your satisfaction means the world to us and motivates our team to continue providing exceptional service. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Great service, great driver! Thank you”

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Posted 8 months ago

Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service and driver. Your kind words motivate us to keep providing exceptional service. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“This was a last minute reservation, and everything went very smoothly as this was our first time using Blacklane. The driver was professional and everything was top notch! We will be using them again, and so happy to hear that they are in several locations!”

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Posted 8 months ago

Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that your first experience with Blacklane went smoothly and that our chauffeur met your expectations. It’s wonderful to know you’ll be using our services again and we look forward to providing you with top notch experiences in all our locations. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“So easy to book! Absolutely the best car service for Executives.”

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Posted 8 months ago

Dear Jennifer, Thank you so much for your fantastic review! We're thrilled to hear that you found the booking process easy and consider us the best car service for executives. Your kind words affirm our commitment to providing seamless and high quality service. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Awesome service, very Professional.”

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Posted 8 months ago

Dear Barbara, Thank you for your fantastic review! We are thrilled to hear that you found our service to be awesome and professional. Your kind words reinforce our commitment to providing top notch experiences for all our clients. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews