Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent driver. Prompt, friendly and professional”

Helpful Report

Posted 7 months ago

Dear Steve, Thank you for your wonderful review! We’re delighted to hear that your experience with our chauffeur was prompt and professional. Your satisfaction is our top priority and it’s fantastic to know we met your expectations. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“100% recommended”

Helpful Report

Posted 7 months ago

Dear Hershey, Thank you so much for your wonderful review and for the 100% recommendation! We’re delighted to hear that you had a fantastic experience with us. Your feedback inspires our team to continue delivering top-notch service. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Alles hat bestens geklappt. Sauberes Auto. Freue mich schon auf nächstes Mal.”

Helpful Report

Posted 7 months ago

Dear Walter, Thank you for your kind feedback, we are delighted to hear that you are satisfied with the service provided. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Good safe driving experience.”

Helpful Report

Posted 7 months ago

Dear Matthew, Thank you for your wonderful review! We’re so pleased to hear that you had a good and safe driving experience with us. Your safety and satisfaction are our top priorities and it's fantastic to know we met your expectations. We look forward to welcoming you back for your next journey! Kind regards, Jacob

Posted 7 months ago

“Great service. At the airport they were waiting with a sign & helped us with luggage. Used them again from hotel to airport and they were there early and ready to go take us to the airport. First time using Blacklane and will not hesitate to use the service again.”

Helpful Report

Posted 7 months ago

Dear John, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service both at the airport and during your transfer from the hotel. It’s wonderful to know our team was able to assist you with your luggage and that your driver was prompt and ready to go. Your trust in us for your travel needs means everything and we’re excited to serve you again in the future! Warm regards, Jacob

Posted 7 months ago

“Great experience!”

Helpful Report

Posted 7 months ago

Dear Natalie, Thank you for your great review! We’re so pleased to hear that you had a wonderful experience with us. Your positive feedback truly inspires our team to keep delivering exceptional service. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Service was excellent”

Helpful Report

Posted 7 months ago

Dear Eric, Thank you for your wonderful review! We’re thrilled to hear that you found our service excellent. Your kind words encourage our team to keep up the high standards we strive for. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“good service, on time pick ups, friendly drivers”

Helpful Report

Posted 7 months ago

Dear Sandra, Thank you for your stellar review! We’re so glad to hear that you experienced our good service, timely pickups and friendly chauffeurs. Your kind words provide great encouragement to our team and motivate us to keep up the good work. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Good on time”

Helpful Report

Posted 7 months ago

Dear Caner, Thank you for your great review! We're thrilled to hear that we were good on time for you. Punctuality is key to our service and we're glad we met your expectations. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Driver was waiting altough plane was almost one our early. Very comfortable car enabling me to sleep after an overmight journey. Delivered right to the door and helped with baggage. Highly recommended.”

Helpful Report

Posted 7 months ago

Dear Tony, Thank you for your fantastic review! We're thrilled to hear that our chauffeur was there for you even with the early arrival and that you found the car comfortable enough to get some much needed rest. We take pride in providing door to door service and assisting with your baggage, so your kind words truly mean a lot to us. We look forward to welcoming you again on your next journey! Warm regards, Jacob

Posted 7 months ago

“A very professional and enjoyable experience. Nicholas was a very capable and experienced driver. Well done.”

Helpful Report

Posted 7 months ago

Dear Jan, Thank you for your fantastic review! We’re thrilled to hear that you had a professional and enjoyable experience with Nicholas. His capability and experience are truly valued and your kind words mean a lot to us. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Driver was a little late arriving but otherwise good service.”

Helpful Report

Posted 7 months ago

Dear Valued Guest, Thank you for your positive feedback! We're glad to hear that you enjoyed the service overall, despite the slight delay with your chauffeur. We truly appreciate your understanding and patience. Your experience is important to us and we’re constantly striving to improve. We look forward to welcoming you back for your next journey! Warm regards, Jacob

Posted 7 months ago

“Nice relaxing ride to our accommodation Driver very pleasant”

Helpful Report

Posted 7 months ago

Dear Kim, Thank you for your lovely review! We're so glad to hear that you enjoyed a nice, relaxing ride to your accommodation and that our chauffeur made a pleasant impression. Your satisfaction is our priority and it’s feedback like yours that encourages us to keep providing top notch service. We look forward to welcoming you back for your next journey! Warm regards, Jacob

Posted 7 months ago

“Excellent service. On time , comfortable suv.”

Helpful Report

Posted 7 months ago

Dear Gerard, Thank you for your excellent review! We're thrilled to hear that you experienced on time and comfortable service with our SUV. Your satisfaction is incredibly important to us and it's wonderful to know we met your expectations. We look forward to welcoming you back for your next journey! Warm regards, Jacob

Posted 7 months ago

“I would recommend Blacklane to anyone traveling to Europe. They communicate extremely well.”

Helpful Report

Posted 7 months ago

Dear Gary, Thank you for your kind words! We’re thrilled to hear that you would recommend Blacklane to others traveling in Europe and that our communication has stood out to you. Your satisfaction and trust are incredibly important to us. We look forward to welcoming you back for your next journey! Warm regards, Jacob

Posted 7 months ago

“My partner and I always book Blacklane for our airport and hotel transfers. Our Amsterdam transfers were perfect, the drivers were waiting, extremely courteous and excellent additional information on our drive. The cars are spotless and always a true luxury. Excellence is the norm here, reliable and faultless.”

Helpful Report

Posted 7 months ago

Dear Clive, Thank you for your outstanding review! We’re thrilled to hear that your transfers in Amsterdam were perfect and that our chauffeurs provided courteous service along with helpful information. It’s wonderful to know that you enjoyed the luxury of our spotless vehicles and that we consistently meet your expectations for excellence. We look forward to welcoming you and your partner back for your next adventure! Warm regards, Jacob

Posted 7 months ago

“Outstanding driver”

Helpful Report

Posted 7 months ago

Dear Sandra, Thank you so much for your outstanding review! We’re thrilled to hear that you had such a great experience with our chauffeur. Your kind words truly motivate our team to continue delivering exceptional service. We look forward to welcoming you back for your next journey! Warm regards, Jacob

Posted 7 months ago

“Driver was professional and personable, vehicle was first class, driver was willing to meet the needs of the passengers”

Helpful Report

Posted 7 months ago

Dear Kristofer, Thank you for your wonderful review! We’re delighted to hear that your driver provided professional and personable service while meeting all your needs. Your satisfaction is our top priority and it’s fantastic to know that our vehicle met your expectations for a first class experience. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Excellent ViP service, professional driver”

Helpful Report

Posted 7 months ago

Dear Emilio, Thank you for your excellent review! We’re delighted to hear that you received VIP service and that our professional driver made your journey a memorable one. Your satisfaction is our priority and feedback like yours motivates us to continue providing outstanding service. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“I couldn't be happier with the service Blacklane provided for me and my family. Used them to pick up at the airport and deliver to our house and then the return trip. They were on time and friendly. The cost was less than I thought it would be when booking the service. I will definately use them in the future. A+”

Helpful Report

Posted 7 months ago

Dear Dan, Thank you for your wonderful review! We are so pleased to hear that you and your family enjoyed our service and that we exceeded your expectations in terms of timing and friendliness. It’s fantastic that our pricing was a pleasant surprise as well. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews