Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your driver was prompt, friendly, knowledgeable and helpful.”

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Posted 2 months ago

Dear Eric, Thank you for this great review. We’re thrilled to hear your assigned chauffeur was prompt, friendly, knowledgeable and helpful. It makes us happy to know we met your expectations. We look forward to serving you again soon. Kind regards, Chloe

Posted 2 months ago

“My ride with Blacklane was a pleasure. My driver, Luis, arrived a few minutes early, my ride was very pleasant, and was the high level of service I expected from Blacklane.”

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Posted 2 months ago

Dear Judy, Thank you for your lovely words and for letting us know that you enjoyed the high level of service expected from Blacklane. Your praise for Luis is really appreciated. We can't wait to see you again soon! Kind regards, Chloe

Posted 2 months ago

“Highly proficient and professional service.Not the cheapest but still excellent value given the removal of stress.”

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Posted 2 months ago

Dear Neil, Thank you for sharing your experience with us. Our professional service helps guarantee a stress-free journey - we always aim to give our guests peace of mind. We look forward to doing this again for you during your next trip. Kind regards, Chloe

Posted 2 months ago

“Excellent experience, thank you.”

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Posted 2 months ago

Dear Vicki, Thank you for your fantastic 5-star review. We’re delighted our service met your expectations and that you had a fantastic experience. We look forward to having you back on board in future. Kind regards, Chloe

Posted 2 months ago

“great service”

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Posted 2 months ago

Dear Leslie, Thank you for your great feedback. All our guests are treated with professionalism, and provided with a luxurious experience throughout their rides. It's good to know you enjoyed top-notch service from us. Thanks for choosing Blacklane for this journey. Warm regards, Chloe

Posted 2 months ago

“Excellent service. Chauffeur arrived on time. Beautiful car. Smooth journey. Thanks to Artur.”

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Posted 2 months ago

Dear Isobel, Thank you for your fantastic feedback. We’re delighted your chauffeur, Artur provided on-time service with a beautiful car and a smooth journey. It means a lot to know we provided the outstanding service we strive for. We look forward to serving you again soon. Kind regards, Chloe

Posted 2 months ago

“Prompt and professional as expected. Consistency in service is fantastic.”

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Posted 2 months ago

Dear Alicia, Thank you very much for your review. We're glad to hear our team remains prompt and professional and that you’re pleased with our service. We do our best to create incredible experiences during each ride. We hope to welcome you back on board again very soon. Kind regards, Chloe

Posted 2 months ago

“Super reliable, courteous and comfortable service. Drivers pleasant and helpful”

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Posted 2 months ago

Dear Christine, Thank you very much for sharing your wonderful feedback. We work hard to deliver a reliable, luxury service across the world. Thanks for letting us know we've been achieving this on every booking. We look forward to seeing you again! Kind regards, Chloe

Posted 2 months ago

“Driver is very friendly, car is very clean. Highly recommended”

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Posted 2 months ago

Dear Caroline, Thank you very much for sharing your excellent comments. It's fantastic to hear you highly recommend our service. It was our pleasure to carry out your journey with our professional chauffeur and quality vehicle. Thanks for choosing Blacklane! Kind regards, Chloe

Posted 2 months ago

“Driver was prompted, professional and took good care of us. 5 was the max or I would have given more...”

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Posted 2 months ago

Dear Lisa, Thank you very much for sharing your wonderful feedback. I'm happy to hear your chauffeur took good care of you and your guests. Your desire to give us more than 5 stars means the world! We'd be glad to deliver another great experience for you soon. Kind regards, Chloe

Posted 2 months ago

“All worked the driver was there ontime.”

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Posted 2 months ago

Dear Ian, Thank you very much for taking the time to share your experience with us. We’re pleased to hear that everything went smoothly and that your driver was there on time for your pickup. We truly appreciate you choosing Blacklane and hope we’ll have the pleasure of looking after your journeys again soon. Kind regards, Veronica

Posted 2 months ago

“On time and professional.”

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Posted 2 months ago

Dear Jason, Thank you very much for taking a moment to share your feedback with us. We’re delighted to hear that your chauffeur was on time and professional throughout your journey. We truly appreciate you choosing Blacklane and hope we’ll have the pleasure of looking after your rides again soon. Warm regards, Veronica

Posted 2 months ago

“Sam was excellent.”

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Posted 2 months ago

Dear Edward, Thank you very much for taking a moment to share your feedback with us. We’re delighted to hear that Sam was excellent and that he left such a positive impression on your journey. We truly appreciate you choosing Blacklane and look forward to welcoming you on board again soon. Warm regards, Veronica

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Dear Sally-Anne, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found the service excellent and truly appreciate you choosing Blacklane. We very much look forward to the chance to look after your journeys again soon. Warm regards, Veronica

Posted 2 months ago

“Service is always excellent”

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Posted 2 months ago

Dear Andrew, Thank you very much for taking the time to share your kind feedback with us. We’re really happy to hear that you consistently experience excellent service with Blacklane, and we truly appreciate your continued trust. We look forward to taking care of many more of your journeys. Warm regards, Veronica

Posted 2 months ago

“Excellent service, excellent driver”

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Posted 2 months ago

Dear Alejandra, Thank you very much for taking a moment to share your kind words with us. We’re delighted to hear that you experienced excellent service and had such a positive impression of your driver. It truly means a lot that you chose Blacklane for your journey, and we hope we’ll have the pleasure of welcoming you again very soon. Warm regards, Veronica

Posted 2 months ago

“Luis was so nice. Beautiful clean car. Great driver. He was they early to pick us up and we found him right away. Will definitely be using Blacklane again.”

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Posted 2 months ago

Dear Meghan, Thank you so much for sharing this lovely feedback with us. We’re delighted to hear that Luis made such a positive impression, from his kindness and excellent driving to the beautiful, clean car and easy, early pickup. It means a great deal that you plan to use Blacklane again, and we truly look forward to taking care of your journeys in the future. Warm regards, Veronica

Posted 2 months ago

“Our plane was delayed for over 4 hrs due to weather. Blacklane accommodated our reschedule request and found us a chauffeur at 3 a.m. Mr. Yousif A. waited for us at the baggage claim with my name, greeted my family most kindly, hauled our heavy luggage off the carousel, and walked us to his handsomely appointed late model luxury Mercedes sedan. Water, soft drinks, snacks, and other thoughtful amenities awaited us. He drove us safely to our destination and attended to our needs most professionally. Having Blacklane and Mr. Yousif care for us after an arduous 18-hr travel was the highlight of our day.”

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Posted 2 months ago

Dear Valued Guest, Thank you from the bottom of our hearts for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear that, despite the long weather delay, our team was able to accommodate your reschedule and that Mr. Yousif took such attentive care of you and your family at such a late hour. We’re very grateful that you chose Blacklane for this important trip, and we hope your future travels will be just as smooth and well cared for. Warmest regards, Veronica

Posted 2 months ago

“Perfect service!”

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Posted 2 months ago

Dear Rainer, Thank you so much for your wonderful feedback. We’re delighted to hear that you experienced perfect service with us and truly appreciate you choosing Blacklane. We hope to have the pleasure of welcoming you on board again soon. Warm regards, Veronica

Posted 2 months ago

“Driver was great. He even was able to locate our misplaced luggage.”

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Posted 2 months ago

Dear John, Thank you very much for sharing your experience with us. We’re delighted to hear that your driver was great and especially that they were able to help you locate your misplaced luggage, as we know how stressful that can be while traveling. We truly appreciate you choosing Blacklane and hope your future journeys with us will be just as smooth and reassuring. Warm regards, Veronica

Posted 2 months ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews