Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Always love ending trip with Blacklane to airport”

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Posted 2 months ago

Dear Jay, Thank you so much for sharing this wonderful feedback with us. We’re truly happy to know that ending your trips with Blacklane to the airport has become something you always enjoy. It means a lot that you choose us for these important journeys, and we very much look forward to welcoming you on board again soon. Warm regards, Veronica

Posted 2 months ago

“Prompt and great service. Thank you!”

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Posted 2 months ago

Dear Valued Guest, Thank you so much for sharing your experience with us. We’re delighted to hear you found our service prompt and great, and we truly appreciate your kind words. We hope we’ll have the pleasure of taking care of your journeys again soon. Warm regards, Veronica

Posted 2 months ago

“Driver was well trained 👌”

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Posted 2 months ago

Dear Bharatkumar, Thank you so much for sharing this lovely feedback with us. We’re delighted to hear that your driver was so well trained and that this made a positive difference to your journey. We truly appreciate you choosing Blacklane and hope we’ll have the pleasure of welcoming you on board again soon. Warm regards, Veronica

Posted 2 months ago

“Our driver was great. Blacklane was very prompt with communication. Everything went smoothly.”

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Posted 2 months ago

Dear Yvonne, Thank you so much for your lovely feedback. We’re delighted to hear your driver was great, and that our communication was prompt throughout. We truly appreciate you choosing Blacklane, and we’re glad everything went smoothly. Wishing you many more easy, comfortable journeys ahead. Warmest regards, Veronica

Posted 2 months ago

“On time and very professional- we appreciate the details like meeting us in the airport with our names displayed!”

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Posted 2 months ago

Dear Paul, Thank you for your wonderful review - we truly appreciate it. We’re delighted to hear your chauffeur was on time and very professional, and that the airport meet-and-greet with your name displayed made a difference. Thank you again for choosing Blacklane. We look forward to welcoming you back soon, and we wish you many smooth travels ahead. Kind regards, Veronica

Posted 2 months ago

“Driver was very helpful and came on time.”

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Posted 2 months ago

Dear Cawas, Thank you for taking the time to share your feedback. We’re delighted to hear your driver was very helpful and arrived on time. We truly appreciate you choosing Blacklane and hope to welcome you again soon. Wishing you a wonderful day ahead. Warm regards, Veronica

Posted 2 months ago

“The website works well. The drivers have all been very polite, efficient, and timely.”

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Posted 2 months ago

Dear Michael, Thank you for taking a moment to share your experience with us. We’re delighted to hear our website is working well for you, and that your drivers have been polite, efficient, and timely. We truly appreciate your trust and look forward to welcoming you again soon. Wishing you many more smooth journeys ahead. Kind regards, Veronica

Posted 2 months ago

“Very nice and friendly”

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Posted 2 months ago

Dear Tim, Thank you for sharing your feedback with us. We’re glad to hear you found your experience very nice and friendly. We truly appreciate you choosing Blacklane, and we hope to welcome you again very soon. Wishing you a wonderful day ahead. Kind regards, Veronica

Posted 2 months ago

“Great service very pleased with car and driver excellent- well done - thank you”

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Posted 2 months ago

Dear Aziz, Thank you very much for your kind words. We’re delighted to hear you were so pleased with both the car and your driver. We truly appreciate you choosing Blacklane, and we look forward to welcoming you again soon. Warm regards, Veronica

Posted 2 months ago

“The service was excellent. The driver was prompt, friendly, and so helpful unloading our bags in the rain. I have used Blacklane for some years now and will continue to do so.”

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Posted 2 months ago

Dear Larry, Thank you so much for your continued trust in Blacklane. We’re delighted to hear your chauffeur was prompt, friendly, and especially helpful with your luggage - even in the rain. We truly appreciate you riding with us over the years, and we look forward to welcoming you again soon. Wishing you many more smooth and comfortable journeys ahead. Kind regards, Veronica

Posted 2 months ago

“Great trip and lovely driver”

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Posted 2 months ago

Dear Rick, Thank you for taking the time to share your feedback. We’re delighted to hear you had a great trip and that you enjoyed your driver. It would be a pleasure to welcome you again soon. Warm regards, Veronica

Posted 2 months ago

“Driver nice and early. Relaxing trip to the airport.”

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Posted 2 months ago

Dear Roy, Thank you for your brilliant feedback. It's good to hear your ride got started on time and that your trip to the airport was relaxing. We always aim to provide punctual and comfortable journeys. We look forward to serving you again soon. Kind regards, Chloe

Posted 2 months ago

“Excellent service. Always on time. Drivers very helpful with luggage. Perfect ride”

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Posted 2 months ago

Dear Pamela, Thank you for your wonderful feedback. I'm very pleased to hear your chauffeurs always assist with your luggage. At Blacklane, we always strive to accommodate our guests' needs, and prioritise their comfort. Thanks for letting us know you enjoyed a perfect ride. This means the world to us! We hope to do the same for you on your next booking. Kind regards, Chloe

Posted 2 months ago

“It was easy and very professional. Clean vehicle. Personable service. I really enjoyed my ride. Thank you.”

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Posted 2 months ago

Dear Larry, Thank you for your fantastic feedback. It's amazing to hear your booking experience went seamlessly and that you were happy with our personable service. We appreciate you taking the time to share your experience. We'd love to welcome you back soon. Thanks for choosing Blacklane. Kind regards, Chloe

Posted 2 months ago

“Always professional”

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Posted 2 months ago

Dear Juliet, Thank you for sharing your kind words. We’re delighted you’ve always found our service professional. Consistency is so important when delivering a premium service, and we work hard to maintain our high standards. If there’s ever anything you’d like us to improve or anything you need, we’re here to help. Kind regards, Chloe

Posted 2 months ago

“I had a great experience with Blacklane. My chauffeur, Yamini, arrived early and was very professional, making the transition smooth and stress-free. The Cadillac Escalade was clean, comfortable, and felt truly luxurious. An excellent ride overall.”

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Posted 2 months ago

Dear Rothany, Thank you for sharing your wonderful experience with Blacklane. We’re thrilled that Yamini arrived early, was professional, and that the provided vehicle met your luxury expectations. We look forward to serving you again for another smooth and stress-free ride. Kind regards, Chloe

Posted 2 months ago

“Service was very good. I had to request a pick-up time change and asked for online support, that worked good. The attendant did everything he could to help me, even applying the discount I had. As of now, I can see both charges at my credit card and I will wait a few days to see if it is canceled. Diver was very respectful, making me feel comfortable and secure.”

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Posted 2 months ago

Dear Luiz, Thank you for your positive feedback. We’re glad to hear your support request was efficiently handled by our dedicated customer care team. Any charge you see at the time of placing or editing a booking is merely a pre-authorisation hold - don't worry, we'll only ever charge you once, after the ride. I hope you enjoyed a fantastic ride! Kind regards, Chloe

Posted 2 months ago

“Excellent service, top-notch drivers, fantastic cars...and always on time.”

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Posted 2 months ago

Dear William, Thank you for your fantastic feedback. We’re thrilled that every aspect of our service met your expectations. Your support means the world, and we can't wait to see you again for your next ride. Thanks for choosing us! Kind regards, Chloe

Posted 2 months ago

“Excellent”

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Posted 2 months ago

Dear Ahmad, Thank you for your excellent feedback. We’re delighted you had a great experience during your Blacklane booking. We look forward to assisting you again soon. Kind regards, Chloe

Posted 2 months ago

“Fabulous service and I will definitely use Blacklane again. The car was spacious, clean and our driver was courteous, punctual and happy to answer any question we had. It was a great way to start our cruise holiday.”

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Posted 2 months ago

Dear Julie, Thank you for your wonderful feedback. We’re glad to have helped start your cruise holiday on a great note with our outstanding service and vehicle. We'd love to see you for your return trip home! Welcome to Blacklane. Kind regards, Chloe

Posted 2 months ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews