Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My driver was on time, very polite, professional and extremely happy with his driving.”

Helpful Report

Posted 2 months ago

Dear Paul, Thank you for your positive feedback. We’re delighted to hear your chauffeur was on time, polite, and professional. We pride ourselves on the experience and knowledge of our chauffeurs, as we know our guests expect an exceptional service. We look forward to assisting you again soon. Kind regards, Chloe

Posted 2 months ago

“Great service, considerate drivers and lovely vehicles too.”

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Posted 2 months ago

Dear Anne, Thank you for your kind words. I am so happy to hear our chauffeurs and vehicles lived up to your high standards. We look forward to impressing you again on your next journey! Kind regards, Chloe

Posted 2 months ago

“Friendly, helpfull, on time”

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Posted 2 months ago

Dear Chris, Thank you for your positive feedback. It's great to know everything went smoothly with your recent ride, and your chauffeur was accommodating. We look forward to assisting you again soon. Kind regards, Chloe

Posted 2 months ago

“Very comfortable and smooth ride to airport. Driver arrived early and was friendly.”

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Posted 2 months ago

Dear Margaret, Thank you for the lovely review. We’re glad you had a very comfortable, smooth ride with one of our experienced chauffeurs. After all, your comfort and safety are our utmost priorities. We sincerely hope to be able to assist you again. Kind regards, Chloe

Posted 2 months ago

“Great service”

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Posted 2 months ago

Dear Valued Guest, Thank you for the wonderful review. Top-quality service is what we strive to provide on every Blacklane ride. Thanks for letting us know we achieved this for you. We hope to do even better on your next trip! Kind regards, Chloe

Posted 2 months ago

“First time using Blacklane.The experience was wonderful. Driver was on time. Vehicle was clean and well appointed. Arrived to destination without incident. I would definitely book again. Thank you.”

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Posted 2 months ago

Dear Vickie, Thank you for the great review. We’re delighted you had a wonderful experience during your booking - you deserve the best! We look forward to booking you in again for your next trip. Kind regards, Chloe

Posted 2 months ago

“Excellent service, on time, great quality. Thank you”

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Posted 2 months ago

Dear Karen, Thank you for the wonderful review. Providing high quality, memorable rides is what we do here at Blacklane. It's great to know you had a smooth booking. We look forward to your next trip. Kind regards, Chloe

Posted 2 months ago

“Always on time. Great drivers. Eadyto use app. I love Blacklane! This review written by a person who generally refuses to write reviews but I wanted to do this one.”

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Posted 2 months ago

Dear Edith, Thank you for making a particular effort to leave us such a great review! Your positive comments and enjoyment of our service mean the world to us. Whenever you need to travel next, we look forward to creating another exceptional experience for you. Kind regards, Chloe

Posted 2 months ago

“Prompt, very courteous service, friendly and helpful. Could not have been better!”

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Posted 2 months ago

Dear Ronald, Thank you for the kind words and great feedback. We aim for perfection, so it's reassuring to hear we hit the mark for you! We truly enjoy providing a courteous, timely service for your journeys. Looking forward to your next ride. Kind regards, Chloe

Posted 2 months ago

“Carlos was very nice & we had a very comfortable & smooth ride to Bonita Springs”

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Posted 2 months ago

Dear Helen, Thank you for the wonderful review! We’re delighted our amazing chauffeur, Carlos ensured you arrived in Bonita Springs in comfort and style. I sincerely hope you'll consider us again for your return trip! Thanks for choosing Blacklane. Kind regards, Chloe

Posted 2 months ago

“A great driver. Highly competent and engaging.”

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Posted 2 months ago

Dear Grant, Thank you for the fantastic review. It's wonderful to hear you found your chauffeur very competent and engaging. Impressing our guests is what we do best! We look forward to your next booking. Warm regards, Chloe

Posted 2 months ago

“Driver showed up a few minutes early and was extremely courteous and professional.”

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Posted 2 months ago

Dear Laura, Thank you for the lovely review and for letting us know our experienced chauffeur arrived in good time for your pick-up. We look forward to delivering another excellent ride on your next booking. Warm regards, Chloe

Posted 2 months ago

“This was my first time using your service. It was excellent and driver was too.”

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Posted 2 months ago

Dear Valued Guest, Thank you for letting us know your first Blacklane ride went perfectly, and that our chauffeur lived up to our high standards! We sincerely hope you'll join us again for many future journeys. Kind regards, Chloe

Posted 2 months ago

“Excellent service, on time, nice cars and reasonably priced.”

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Posted 2 months ago

Dear Jeff, Thank you for the wonderful review. We’re pleased you had an enjoyable experience and found our service well-priced. We look forward to serving you again on your next trip. Kind regards, Chloe

Posted 2 months ago

“I already gave Alen 5+ stars. The complaint now is that you send way too many e-mails.”

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Posted 2 months ago

Dear Raymond, Thank you for your wonderful rating for our chauffeur, Alen. We’re sorry to disturb you with our email communication. If you'd like, you can adjust your notifications in your Blacklane account settings. We greatly appreciate your feedback and we hope to have you on board again! Kind regards, Chloe

Posted 2 months ago

“Prompt, friendly, polite, helpful!”

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Posted 2 months ago

Dear Susan, Thank you for the wonderful review. We’re thrilled to hear you found our service prompt, friendly, polite, and helpful. We’re here to ensure every ride is special, and would love the chance to impress you again! Hope to have you riding Blacklane again soon. Kind regards, Chloe

Posted 2 months ago

“As usual, the service was smooth and professional. Nothing to worry about.”

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Posted 2 months ago

Dear Daniel, Thank you for the fantastic 5-star review. We’re glad our service has been consistently smooth and professional. You can rely on us to get you to your destination in style. We look forward to your next Blacklane booking. Kind regards, Chloe

Posted 2 months ago

“I use Blacklane exclusively when I travel. Cars and drivers are the best. Competitive rates, professional staff, quality luxury cars, and great communication from the drivers.”

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Posted 2 months ago

Dear Carrie, Thank you for your fantastic review. We’re delighted to be your chosen chauffeur service when you travel! Your support and appreciation really does mean a lot. We look forward to assisting you on your next trip and continuing to meet your high standards. Kind regards, Chloe

Posted 2 months ago

“everthing i expected”

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Posted 2 months ago

Dear Al, Thank you for a great review. We’re glad everything met your expectations during your trip. Next time we'd love to do even more to impress you! If there's anything extra we could add to our service, feel free to let us know. We can't wait to have you on board again. Kind regards, Chloe

Posted 2 months ago

“great communication and easy logistic at pick-up - clean, professional and timely!”

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Posted 2 months ago

Dear Mr./Ms. Fritz, Thank you for your 5-star rating. We’re delighted you appreciated our clear communication, smooth pick-up and professional service. We look forward to serving you again on your next trip! Kind regards, Chloe

Posted 2 months ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews