Build & Plumb Reviews

Name: Build & Plumb
Address: Newburn Haugh Industrial Estate, Riversdale Way, Newcastle upon Tyne, England
Rating: 4.57

4.6 Rating 945 Reviews

88 %

of reviewers recommend Build & Plumb

4.6

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Build & Plumb 5 star review on 7th December 2025

Lee Bowes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Items arrived as ordered and ahead of the predicted delivery date. I'd order 5 identical items. It is slightly annoying to receive a separate email from the couriers for each item, when they collect it, when they load it for delivery, when they've delivered it......”

Helpful Report

Posted 3 months ago

Thank you for your great review, David! We're happy to hear your items arrived ahead of schedule. We appreciate your feedback about the email notifications; we understand how multiple messages can be a bit overwhelming. We're always working to improve the experience for our customers. Warm regards, Team Build & Plumb

Posted 3 months ago

“I ordered a new door for my gas meter. I was delighted to find the item I wanted on the Build & Pumb website. The item was reasonably priced with a fair charge for postage. I'm very happy with the service I received from Build & Plumb, would highly recommend and use again.”

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Posted 3 months ago

Thank you for your glowing review, Cathel! We're delighted to hear that you found exactly what you were looking for on our website and appreciated our pricing and shipping. Your recommendation means so much to us, and we can't wait to serve you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“Excellent service very fast delivery”

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Posted 3 months ago

Thank you for your wonderful review, Michael! We're thrilled to hear that you experienced excellent service and fast delivery. Your satisfaction is what we aim for, and your feedback truly brightens our day! Best wishes, Team Build & Plumb

Posted 3 months ago

“Couldn’t order 2saws through eBay because of their knife policy??so I went directly to Build&plumb, no problem got the saws I needed promptly within a couple of days , thankyou .”

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Posted 3 months ago

Thank you for your fantastic review, John! We're so glad you found it easy to order your saws directly from us and that they arrived promptly. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team Build & Plumb

Posted 3 months ago

“Great price for product. P and P very reasonable. Quick dispatch and delivery.”

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Posted 3 months ago

Thank you for your fantastic review, Vanessa! We're delighted to hear that you found our prices and delivery service to be quick and reasonable. Your satisfaction is our top priority, and we appreciate your support! Warm regards, Team Build & Plumb

Posted 3 months ago

“Very fast delivery one of the most important things you can call not just email which makes life much easier.and very helpful on the phone Many thanks”

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Posted 3 months ago

Thank you so much for your wonderful review, Clive! We're thrilled to hear that our fast delivery and helpful phone support made your experience easier. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Best wishes, Team Build & Plumb

Posted 3 months ago

“Great service from start to finish. Excellent product and got the job done. Thank you”

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Posted 3 months ago

Thank you so much for your awesome review, Ben! We're thrilled to hear that you had a great experience with our service and that the product met your needs. Your support is truly appreciated, and we look forward to helping you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“I ordered BIN Aqua Zinsser which came in the post very quickly ( free Delivery) the price was best on the market at the moment i did my research. I also bouth other items in the past and was never dissapointed with anything so would definetely be using their service in the future.”

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Posted 3 months ago

Thank you for the amazing review, Luke! We're so glad to hear that the BIN Aqua Zinsser arrived quickly and at the best price. Your continued support and satisfaction mean everything to us, and we can't wait to serve you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“good serviceand good delivery”

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Posted 3 months ago

Thank you for your kind review, Margaret! We're delighted to hear that you were pleased with our service and delivery. Your support means the world to us, and we look forward to serving you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“First time I have been to this company, easy to deal with and product as described. Good seller.”

Build & Plumb 5 star review on 20th August 2025

Helpful Report

Posted 3 months ago

Thank you for the wonderful review, Thomas! We're thrilled to hear that you found us easy to deal with and that your product met your expectations. Your feedback encourages us to keep up the good work, and we can't wait to assist you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“Good price fast delivery. Would highly recommend”

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Posted 3 months ago

Thank you so much for your fantastic review, Jonny! We're thrilled to hear you were happy with our pricing and fast delivery. Your recommendation is greatly appreciated, and we look forward to serving you again soon! Warm regards, Team Build & Plumb

Posted 3 months ago

“Ordered a shower..no problems..turned up on the date they said.. it was the cheapest place to buy the shower..would definitely recommend..”

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Posted 3 months ago

Thank you for your stellar review, Patricia! We're so glad to hear that everything went smoothly with your shower order and that you found our prices competitive. Your recommendation means a lot to us, and we hope to see you again soon! Warm regards, Team Build & Plumb

Posted 3 months ago

“Very happy with service and products.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review! We’re delighted to hear that you were happy with our service and products. Your satisfaction is what drives us, and we look forward to helping you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“Easy to use website, fair price and item came quickly and was well packaged.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Mandy! We’re thrilled to hear that you found our website easy to use, and that your order arrived quickly and well-packaged. Your feedback makes all our efforts worthwhile, and we can't wait to serve you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“Unbeatable prices, speedy delivery.”

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Posted 10 months ago

“Excellent service and great value for money”

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Posted 3 months ago

Thank you for your fantastic review, David! We're thrilled to hear that you found our service excellent and great value for money. Your satisfaction means the world to us, and we can’t wait to assist you again soon! Warm regards, Team Build & Plumb

Posted 3 months ago

“Build & Plumb were very prompt at despatching my order and it arrived on the date stated.”

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Posted 3 months ago

Thank you for your fantastic review! We're so glad to hear that your order was dispatched promptly and arrived on time. Your satisfaction is our top priority, and we can't wait to serve you again! Warm regards, Team Build & Plumb

Posted 3 months ago

“Staff were very helpful to get our order processed quickly so as not to delay our project. I would recommend this business. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for your glowing review, Marie! We're delighted to hear that our team was able to assist in processing your order quickly. Your recommendation truly means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Build & Plumb

Posted 3 months ago

“Quick delivery & delivered as expected - great product too!”

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Posted 3 months ago

Thank you for your wonderful review, Karen! We're so pleased to hear that you had a great experience with our quick delivery and product quality. Your feedback is greatly appreciated, and we look forward to serving you again soon! Warm regards, Team Build & Plumb

Posted 3 months ago

“Fast delivery, items arrived with no issues and a good price compared to other companies.”

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Posted 3 months ago

Thank you so much for your kind words, Simon! We’re thrilled to hear that you enjoyed fast delivery and found our prices competitive. Your satisfaction is our priority, and we truly appreciate your support. Warm regards, Team Build & Plumb

Posted 3 months ago

Build & Plumb is rated 4.6 based on 945 reviews