“the principle is great and customer service is fab however, if your dog is a chewer this is not the box for you , they swapped my dog onto tough toys but they are very samesy , hard . rubber plastic chew toys , same style every box ( there are soft toys for chewers around buster box !)
have cancelled subscription still have 3 months to go before it ends
coincidently visited wilkos and many of the same toys are there for a fraction of the cost , the dog treats vary between £1-£1.50 a bag and again seem much the same every month . Friendly customer service , lovely people but the products let them down”
“Seriously not worth the money - £30 per month which I can ill afford. The treats are fine I haven't got an issue with them but the toys are really cheap and are either destroyed literally within minutes - tennis balls get stripped within seconds or the toys are too big and more for a labrador than a border terrier. Oh and try cancelling! I cancelled after second box and got bombarded with emails - still got billed for seven boxes although I'd only signed up for six months - I've blocked the direct debit now and hopefully that's the end of it - don't do it! It's a good concept but like all other subscriptions you should be able to cancel or pause at anytime - you shouldn't be locked in for 6 months! Cant believe I wasted all that money!”
