the principle is great and customer service is fab however, if your dog is a chewer this is not the box for you , they swapped my dog onto tough toys but they are very samesy , hard . rubber plastic chew toys , same style every box ( there are soft toys for chewers around buster box !) have cancelled subscription still have 3 months to go before it ends coincidently visited wilkos and many of the same toys are there for a fraction of the cost , the dog treats vary between £1-£1.50 a bag and again seem much the same every month . Friendly customer service , lovely people but the products let them down