Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 14th January 2026

317

Anonymous

Anonymous // 01/01/2019

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English

“Great watch.well wrapped etc .swift secure delivery.no manual tho?”

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Posted 1 month ago

“Really nice watch,unfortunately I haven’t got a chance to bring it to the cobbler shop to adjust the strap.”

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Posted 1 month ago

“Watch ordered as a Christmas present,fast delivery,ordering from the website nice and easy, great service all round”

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Posted 1 month ago

“Lovely looking watch and I’m very pleased with it. Bought for a great price in recent sale.”

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Posted 1 month ago

“Beautiful watch, great quality and completely in love!”

Citizen Watch UK 5 star review on 27th November 2025

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Posted 1 month ago

“Delivered really quickly very pleased with the watch would buy again”

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Posted 1 month ago

“I bought it for my wife, and she is delighted Great quality and eco drive removes the need to replace a battery or wind it up, which is just brilliant”

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Posted 1 month ago

“Very good watch for what I paid for it,excellent leather strap and of course it came with a 5 year warrranty which gives you good cover.”

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Posted 1 month ago

“Great watch at a Great Price! BUT, I had a terrible time with the courier, they turned up late and refused to hand over the package. At the 3rd attempt I finally got my watch - Only one problem! - I ordered the watch with the Blue dial but was sent one with a Black dial instead. No explaination given. I am now reluctant to order the other watch I wanted because I may have the same problems.”

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Posted 1 month ago

Dear Grahame, Thank you for sharing your experience, and I’m sorry to hear about the courier issues. That’s understandably frustrating, and I apologise for the inconvenience this has caused. I can see that you have contacted our Customer Support Team on support@citizenwatch.co.uk, the team will be in contact shortly. Kind regards, Team Citizen Watch UK

Posted 1 month ago

“Very easy from start to finish. Plus my watch was exactly what I wanted. Thank you.”

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Posted 1 month ago

“Quick delivery, would recommend this shop”

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Posted 1 month ago

“Watch looks so much better in real life. Purchase process from the Citizen site was smooth, communication about delivery was clear. I received the item from a delivery company not long after the purchase was made. Am happy :)”

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Posted 1 month ago

“After receiving a Black Friday E-mail from Citizen Watch UK., I decided to treat myself to a new watch. The prices were very keen, the watches were very attractive, how could I resist? The answer to that question was a simple one, I couldn't. I purchased the men's strap model, blue face, satin finish, nice tan leather strap, big Arabian figures at 3, 6, 9 and 12hours, batons for the other hours, powered by Citizen's Eco Drive, system. All in all, I am delighted with my new watch and have worn it constantly since I got it. A great watch, backed up by the excellent Citizen, service and the equally good DPD, delivery, what's not to like?”

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Posted 1 month ago

“I love Citizen watches. They are packed in attractive boxes and make excellent gifts. These are premium, quality watches much appreciated by the recipient.”

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Posted 1 month ago

“Delivered next day, great watch highly recommended.”

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Posted 1 month ago

“The delivery was fast and efficient. The watch is beautiful and my husband is going to love it for Christmas.”

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Posted 1 month ago

“Wonderful watch easy to see dial, simple timepiece does what it says on the tin. Very hsppy with my purchase”

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Posted 1 month ago

“Great watch at a bargain price. Very pleased. Eco Drive is such a good system. Always 1st class service from Citizen. 😀👍”

Citizen Watch UK 5 star review on 24th November 2025

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Posted 1 month ago

“This is my second watch from Citizen and I am extremely happy with them. Classy and well manufactured”

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Posted 1 month ago

“Swift delivery of a watch for a gift”

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Posted 1 month ago

Citizen Watch UK is rated 4.8 based on 1,556 reviews