Confirm Testing Reviews

Name: Confirm Testing
Address: 1 Harley Street, London
Rating: 4.07

4.1 Rating 2,473 Reviews

77 %

of reviewers recommend Confirm Testing

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Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You want me to write you a review but you can't tell me my results , well that sums it up I guess !! Paid to go back to.work early you've not even sent me my results so i can go back so I've paid for nothing I would like a refund please”

Helpful Report

Posted 4 years ago

Dear Shaun, I can see your results were sent to you at 07:36am this morning. If you have not received these please check your spam/junk inbox. I have also forwarded the email again so it is easier for you to find. As it states on the product page, if you perform the test on Day 5 and send using the pre-paid Royal Mail Tracked24 you should receive your certificate either late on Day 6 or on Day 7 and I can see we have fulfilled that for you. If you needed your results sooner, please opt for an in-clinic appointment next time to guarantee faster results. I hope this resolves your issue for you. Wishing you continued health. Confirm Testing

Posted 4 years ago

“I have been using this company since April, moving between homes in both the U.K. and Belgium for business purposes. There has been both a steady increase in the quality and speed of service as well as a reduction in the price. The June experience showed a significant increase in the time taken to obtain the results.”

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Posted 4 years ago

“I am satisfied with the testing service. The delivery of the pack was in time and the results were well received. Most importantly the price was very competitive.”

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Posted 4 years ago

“The service was excellent. My results came out in time and I never had to chase for it. My day 5 result came out the next day after posting! I was very impressed.”

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Posted 4 years ago

“Nicely done.no issues.”

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Posted 4 years ago

“I did the same 2/8 tests in February with another government recommended company and I am still waiting for the results! They took my money but failed on their commitment to delivery the goods and blamed NHS for the failure. You have, however, performed brilliantly - I had the results back in 24 hours, thank you”

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Posted 4 years ago

“Excellent service,results faster than expected! Highly recommend,definitely will use in future if travelling.”

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Posted 4 years ago

“Thank you very much for your help and good service.”

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Posted 4 years ago

“Good job, I'm happy.”

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Posted 4 years ago

“Confirm testing were efficient ,quick,and all we expected,happy to recommend them Penny and John, tested at Marriott Heathrow.”

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Posted 4 years ago

“I received the result only now (end of day8) of my day 5 test to release. Completely unnecessary.”

Helpful Report

Posted 4 years ago

Hi Paolo, I can see your day 5 fell on a Sunday and this has caused the delay in your result. We make it clear on the product page, at time of purchase, if your day 5 falls on a Saturday or Sunday you may not receive your results until Day 8, due to the lack of a Royal Mail delivery service on the weekend. I hope this clarifies. Wishing you continued health, Confirm Testing

Posted 4 years ago

“Very good service, easy and quick result.”

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Posted 4 years ago

“I am happy with confirm testing thank you”

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Posted 4 years ago

“My husband and I were both very impressed by the efficiency of Confirm Testing. Very professional but friendly staff. Well organised.”

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Posted 4 years ago

“Foarte foarte bine”

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Posted 4 years ago

“Communication was non existent, no email to confirm registration and none to confirm receipt of test and how can you offer a 5 day test if results aren’t the next day. I waste of money !”

Helpful Report

Posted 4 years ago

Dear Mike, We received no emails from you to respond to, so I am unsure what you mean by communication was non-existent. The registration portal displays a message when registration is completed, which would let you know it had been successful. As for the next day result, we clearly state on the product page that this is a postal test, otherwise you should have opted for a clinic appointed if you needed same day or next day results. The return label included is for next day delivery and then the test has to go through at least a few hours of testing. This is all clearly stated on the product page before you make your purchase. As for receipt of sample, you are asked in the instructions booklet to keep track of your Royal Mail tracking number. This would clearly tell you when the sample is delivered. Had you emailed or called us we would have been happy to explain this and to give you a progress report on your sample. Sorry you feel it was a waste of money, however we do try to provide all information prior to purchase. Wishing you continued health, Confirm Testing

Posted 4 years ago

“Good price and quick delivery”

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Posted 4 years ago

“I was happy with this testing. Thank you”

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Posted 4 years ago

“Confirmtesting company great service”

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Posted 4 years ago

“Verry good cunstomer service and helpful.thank you”

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Posted 4 years ago

Confirm Testing is rated 4.1 based on 2,473 reviews