Console Cloud Reviews

4.7 Rating 195 Reviews
95 %
of reviewers recommend Console Cloud
4.7
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Console Cloud:

Console Cloud is a leading property management and trust accounting software powering successful real estate agencies to do less administration, make more money and grow more.

Designed to revolutionise property management with a suite of smarter workflows and features and powerful integrations that enable radical productivity gains and empower agencies to provide a superior level of customer service.

Console Cloud gives property managers the tools to do what they do best.

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they have a pricing page that doesn't even have prices on it - its just a sales funnel so they can get you to talk to a salesperson who will reel in that lead (sell you on thier product)
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Posted 4 months ago
The customer service, specifically Troy is absolutely disgusting. He spoke down to me, insulted me and then hung up on me.
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Posted 1 year ago
Apart from the software having limited functionality, particularly in the accounting areas, the worst part of dealing with Console is the absolute lack of customer support. Phone wait times are greater than 50 minutes by which time we give up. If you ask to have a call-back it never happens. Emails generate a case number which is never responded to. Don't touch these guys.
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Posted 2 years ago
Only leaving a 1 star as I cant do a 0. I would not recommend this sytem for property management use. Whenver we have had an issue with this system the response has been less than helpful. We wish we had stayed with gateway, or gone to palace!!!!
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Posted 2 years ago
Thanks for your feedback Ashley. We are sorry to hear that your experience has been less than satisfactory. A member of our management team will be in touch with you to learn more from you.
Posted 2 years ago
We've been extremely unhappy with the software platform, but most of the support staff members are fabulous!
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Posted 3 years ago
Hi Tom, we hope to resolve some of your product concerns and will be in touch to get your feedback.
Posted 3 years ago
Console Cloud is rated 4.7 based on 195 reviews