Crazy Price Beds Reviews

Name: Crazy Price Beds
Address: Beecham Business Park, Northgate, Walsall, Aldridge
Rating: 4.44

4.4 Rating 1,516 Reviews

85 %

of reviewers recommend Crazy Price Beds

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admin@sleepdesign.co.uk

Location:

Beecham Business Park, Northgate, Walsall
Aldridge
WS9 8TZ

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Crazy Price Beds 1 star review on 2nd December 2022

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, kudos to the driver Gary who was driving all over UK. Bed was easily assembled but 2 of the divider for the slats were misplaced leaving gaps that were too small, requiring some sandpaper work. But so far, liking the bed frame.”

Helpful Report

Posted 3 years ago

Hi Hwei Thank you for taking the time to share your great experience with us. I will let Gary know what a brilliant job you felt he did. I have sent you the missing slat caps via DPD you should receive them in the next few days. I'm happy to hear you like your bed frame. If there is anything else i can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Prompt delivery love my bed”

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Posted 3 years ago

Thank you so much for this wonderful review! I am so chuffed that you have had such a pleasant experience. This is definitely the service we aim for and I am so happy you got to experience this. Thank you again & Kind regards, Rebecca, CPB Customer Experience Team

Posted 3 years ago

“Easy to purchase and we love the bed. It was fairly manageable to assemble as well, only reason I dropped a star is because I would have appreciated a bit more correspondence before the delivery, I had a few days of worrying when it would arrive then just told it was coming the next day which didn’t give me enough time to arrange someone to be in so I had to take the morning off work! That said the delivery drivers were great and messaged when they were on their way!”

Crazy Price Beds 4 star review on 30th June 2021

Helpful Report

Posted 3 years ago

Hi Niki Thank you for a great review. I'm delighted to hear how pleased you are with your order. I'm sincerely sorry you did not receive your initial email and text message to confirm delivery i will look into this with my logistics manager to confirm why this was not sent. If there is anything else i can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Super comfy beds and excellent service.”

Helpful Report

Posted 3 years ago

Hello Thank you for your great review. I'm so pleased to hear how happy you are with both the bed frame and the service you received. If there is anything else i can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Really easy to order online. Delivery was fast and the quality of the bed was good. There were a few tiny scrapes on the frame which will be unnoticeable once the duvet is on. Only complaint was delivery did not adhere to the timeframe advised and was early and left the item with a neighbour causing some inconvenience.”

Helpful Report

Posted 3 years ago

Hello Thank you for your lovely review. I'm delighted to hear how easy you found ordering from us and that delivery was fast in fact a little too fast... i will look into this and speak with the driver to avoid any further inconveinces. I will be in contact with you regarding the slight scratches to try and rectify this for you. I look forward to assisting you further. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Service was good and delivered when they said and the driver was very accommodating”

Helpful Report

Posted 3 years ago

Hi Fabio I'm delighted to hear how happy you are with the overall service you received. I will let your driver know how pleased you were with his delivery. Please let me know if there is anything else i can help you with Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Lovely bed for the money”

Helpful Report

Posted 3 years ago

Thank you so much for this wonderful review, Anne! I am so chuffed that you have had such a pleasant experience. This is definitely the service we aim for and I am so happy you got to experience this. Thank you again & Kind regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“FANTASTIC bed, great quality for the price, really pleased with it. Easy instructions to follow. TERRIBLE delivery. We live on a main road with a number on our front door and the delivery driver couldn't find us... if the delivery was more efficient it would of been a 5!”

Helpful Report

Posted 3 years ago

Hello Alice, Thank you so much for your wonderful review. I am over the moon you love your new frame and you were able to assemble it with ease. I am so very sorry you had this experience with our delivery service. I will, of course, relay this back to our Transport department so we can work on this. We are always eager to better our service, so thank you for giving us the opportunity to do this. Kindest Regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“Decent for the price. Quality of materials are low, particularly the wood which is rough and splits easily”

Helpful Report

Posted 3 years ago

Hello Mary, Thank you for your review. I am very sorry to read you are having issues with some of the wooden components of your bed frame, I have contacted you this evening so that we can get the ball rolling on resolving this for you as quickly as possible. If you could come back to me at your earliest convenience I'll be happy to provide the most suitable and swift solution to your case. I look forward to assisting you further. Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“This bed has not been used as yet but it appears quite robust and attractive. Up to now we are very pleased with it. It was well packed and the instructions were straight forward if carefully followed. The delivery driver was courteous and helpful.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your lovely review! I am so chuffed to read that you have had a 5-star experience with us and that you are happy with your new bed frame. It's fab to read that our driver did a marvellous job on your delivery too! I'll be sure to share your comments with the whole team - they'll be thrilled :-) Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Bought this mattress for my daughter and she loves it”

Helpful Report

Posted 3 years ago

Thank you so much for this wonderful review, David! I am so happy that you and your daughter love the new frame! It is definitely a favourite of ours too. This is definitely the service we aim for and I am so happy you got to experience this. Thank you again & Kind regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“Good bed, shame a staple damaged the headboard”

Helpful Report

Posted 3 years ago

Hello Kyle Thank you for bringing this to my attention. I have contacted you directly to offer a solution for the slight issue with the headboard, if you could respond at your earliest convenience that would be much appreciated. Kind regards Danielle Bishop|CPB Customer Experience Team

Posted 3 years ago

“Very easy process from order to delivery. The bed has a small chip mark on one of the panels but apart from that it's a beautiful bed.”

Helpful Report

Posted 3 years ago

Hello Ruby, Thank you so much for your wonderful review! I am so happy you love the new frame, however I am very sorry you have found issues. If you would like to email us at info@crazypricebeds.com, we will be more than happy to help resolve this with you. Thank you again for taking the time to share your review Ruby. Kind regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“Prompt delivery, great that they do Clearpay :) I was a bit worried at first with the firmness of the mattress but I needn’t of been as even though it’s firm it’s really comfy. It’s gone into a newly decorated room and there’s a bit of a smell still I’m not sure if it’s the room or the mattress or the fact I’m pregnant because no one else can seem to smell it. Overall I was a little dubious to purchase but I’m really glad I did :)”

Crazy Price Beds 4 star review on 9th June 2021

Helpful Report

Posted 3 years ago

Hello Thank you so much for taking the time to leave us a wonderful review and leave this beautiful photo of you're bed frame. I'm delighted to hear how pleased you are with the overall experience you've had. If there is anything else i can help you with please let me know. Kind regards Danielle Bishop | Customer Experience Team | Crazy Price Beds a division of Sleep Design Ltd.

Posted 3 years ago

“Although the colour - white - was not as pictured, definitely should be described as at least cream or even beige, it is an excellent bed really simple to put together, although easier with two. Very sturdy and the mattresses provided are very comfy.”

Helpful Report

Posted 4 years ago

Hello Shirley, Thank you so much for taking the time to share your review. I am very sorry you were not satisfied with the colour of the frame. We do advertise your bed frame as a Matte off-white finish. I am very happy you managed to assemble the frame with ease and you love your new mattress! Thank you again for sharing this Shirley. Kind regards, Rebecca CPB Customer Experience Team

Posted 4 years ago

“Happy with my purchase, prompt delivery”

Helpful Report

Posted 4 years ago

Hello Christine Thank you so much for your wonderful review. I'm delighted to hear what an overall great experience you've had. Kind regards Danielle Bishop| CPB Customer Experience Team

Posted 4 years ago

“My daughter is very happy with this bed - a great look for a good value price.”

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Posted 4 years ago

Hello Michael, Thank you so much for taking the time to share your review! I am so chuffed your daughter loves her new frame, it is definitely a favourite of ours too! I am so happy you have had such a great experience ordering with us. Thank you again & Kind regards, Rebecca, CPB Customer Experience Team

Posted 4 years ago

“Good communication. Email didnt arrive well so had to chase it but they soon sorted it out. Good delivery and arrived well packed and in good condition. Good price”

Helpful Report

Posted 4 years ago

Hello Emma, Thank you so much for your wonderful 4 star review! I am very sorry you experienced a slight issue with your email notifications originally, however I am over the moon we managed to sort this out for you. I am very happy to read you had a great experience with our delivery service and you love your order. Thank you again for sharing this Emma. Kind regards, Rebecca CPB Customer Experience Team

Posted 4 years ago

“Happy with bed, construction was simple enough and all parts aligned. Not used yet hence 4 stars”

Helpful Report

Posted 4 years ago

Thankyou so much for your great 4 star review John! I am so happy you love your frame and found assembly so easy! I cannot wait for you to start using your new frame! Thank you again John! Kind regards, Rebecca CPB Customer Experience Team

Posted 4 years ago

“Mattress came with a black splotch on it”

Helpful Report

Posted 4 years ago

Hi Shania, We are deeply sorry that you had to experience inconveniences with your recent purchase. Rest assured that we are looking into this for you. We will be in touch very soon to provide you with an amicable outcome. In the meantime and have a great day! Kind regards Danielle Bishop | Customer Experience Team |

Posted 4 years ago

Crazy Price Beds is rated 4.4 based on 1,516 reviews