Crazy Price Beds Reviews

Name: Crazy Price Beds
Address: Beecham Business Park, Northgate, Walsall, Aldridge
Rating: 4.44

4.4 Rating 1,516 Reviews

85 %

of reviewers recommend Crazy Price Beds

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admin@sleepdesign.co.uk

Location:

Beecham Business Park, Northgate, Walsall
Aldridge
WS9 8TZ

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Crazy Price Beds 1 star review on 2nd December 2022

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice looking bed, daughter is very pleased with it. Just one fault within the bed; one screw was very hard to screw in but other than that it's very stable and good price too.”

Helpful Report

Posted 3 years ago

Hello Sylwia, Thank you for your review. I am sorry to read you had trouble with the screw, but I am so pleased to see how happy you and your daughter are with the frame and that this is very sturdy. It means the world that you are happy with your purchase and we hope to welcome you back to Crazy Price Beds again soon :-) Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“The mattress had dirty marks in a couple of places once it was unrolled bit did not merit returning and overall I am very pleased with the purchase ... Might even order another mattress soon”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. I am sorry that your mattress arrived with some marks present, however, I am delighted that you are so pleased with your purchase and are considering making another order with us! We'd love to see you as a returning customer and hope to welcome you back to Crazy Price Beds again very soon :-) Please do not hesitate to let us know if there is anything else we can help with. Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Nice bed. Delivery was a bit of a mess, advised before 9.30 and did not turn up til nearly 1pm and then no instructions. Prompt response from email and they were sent through.”

Helpful Report

Posted 3 years ago

Hello, We are very happy that you took the time to leave us this wonderful review. I am sorry to read of the issues with your delivery and the missing instructions, but I am glad to see that we were able to resolve this for you quickly! Thank you again for your kind words and we hope to see you again soon. Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Very pleased with the quality of the bed, my only issue was with communications as I needed the bed urgently for guests arriving and struggled to get any answers re delivery from company. However it did arrived on the 7th day just in the nick of time so disaster averted. I just wanted to speak to someone to get reassurances that it would be here in time.”

Helpful Report

Posted 3 years ago

Hello, We are very happy that you took the time to leave us this wonderful review. I am sorry to read that you were not kept up to date with your order and struggled to get the information you needed from us, but I am pleased to read that your order arrived just in time for your guests! Thank you again for your kind words and we hope to see you again soon. Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Great prices and fast delivery but some parts to the bed I purchased was damaged slightly”

Helpful Report

Posted 3 years ago

Hello Jay, Thank you for your review. I am sorry to read that your bed was received with some slight damage, however, I am happy to see that your delivery arrived quickly and you managed to bag yourself a bargain! I have reached out to you today to resolve these issues for you and rectify the experience you have had with us. I look forward to resolving this for you and restoring your satisfaction with us. Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“lovely bed”

Helpful Report

Posted 3 years ago

Hello, We are very happy that you took the time to leave us this wonderful review. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you again for your kind words and we hope to see you again soon. Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Company ok and bed delivered on time but quality not as stated in reviews”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience with us. We are delighted to hear what an overall great experience you've had with us. If there is anything else our team can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Fab service. Easy to order, quick to deliver and exactly what we wanted.”

Helpful Report

Posted 3 years ago

“Great bed delivery was ok”

Helpful Report

Posted 3 years ago

Thanks for leaving us such a wonderful review. We are thrilled to hear how happy you are with your purchase. Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Great communication .Bed delivery great. Bed ok ,looks great and very straightforward to build .ideal bed for spare room or child but don’t think solid enough for adult . The think that does annoy me the caps to cover screw hole are very noticeable as different colour to wood. Apart from that happy with bed for money.”

Helpful Report

Posted 3 years ago

Hello Catherine, Thank you for your review! I am so happy to read how pleased you are with the new bed and that delivery went without a hitch! I have also taken your feedback regarding the screw caps to our product team to look at when considering future improvements with our manufacturers. Please let us know if there is anything else we can help with. Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Lovely bed. We had a problem with putting it together but the lovely customer service people told us how to resolve the matter. They were very quick with their response and the issue was resolved. My grandson now can't wait for a sleepover in his new bef”

Helpful Report

Posted 3 years ago

Hi, Thank you for your lovely review! I am so pleased to read how happy you are with your grandson's new bed frame, and that we were able to resolve your issue quickly and satisfactorily. It means the world to know that your grandson can enjoy sleepovers with you now and he'll be sleeping soundly when he does! Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Bed was different, something to entice my grandson and quite pleased with it! Unfortunately as per normal on flat pack, it arrives with scuffs and gouges and as per most people, we simply can’t be bothered to send it back and wait for new delivery. For the price I would say it was ok but it would be nice to have received a bed that was perfect.”

Helpful Report

Posted 3 years ago

Hello Julie, Thank you so much for your lovely review. I am so sorry you have found some issues with your bed frame. If you would like to contact us at info@crazypricebeds.com, we will be more than happy to help resolve this with you. I hope your grandson loves his new frame! Thank you again for sharing this review Julie. Kind regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“The kingsize oak frame is excellent quality and easy to put together. We're very pleased. I've dropped one star as we were not informed about the delivery date and had no idea the bed was on its way until the delivery team phoned to say they were less than an hour away.”

Helpful Report

Posted 3 years ago

Hello Karen, Thank you so much for your wonderful review. I am pleased as punch your love your new frame and found assembly a piece of cake! I am so sorry to read that you did not receive your email and text message notifications providing your delivery details. I will relay this back to our Transport department. We are always looking to improve our service where we can so thank you for bringing this to our attention Karen. Kind regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“Nice simple bed. The construction instructions could be better, but overall fine.”

Helpful Report

Posted 3 years ago

Hello Anne, Thank you for your review. I am so pleased to read that you are enjoying your new bed frame, but sorry to see you had some issues with the instructions provided. I will pass this feedback to my product team so that they can look into this when making future improvements. Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“Love the bed it’s gorgeous, had a couple of dents and scratches which annoyed me but they can’t be seen. Not bad for the price though!”

Crazy Price Beds 4 star review on 20th July 2021

Helpful Report

Posted 3 years ago

Hello there, Thank you so much for your great review! I am so happy you love your frame. I am very sorry that you found a few issues with the frame. if you would like to contact us at info@crazypricebeds.com, we will be happy to help where we can to sort this out for you. I am so chuffed you love your frame even though issues were found. We hope to hear from you so we can make your experience even better. Kindest Regards, Rebecca Webster CPB Customer Experience Team

Posted 3 years ago

“Very very beautiful bed which complimented the room which had a taupe finish. Only small flaw is it's a bit light but with a heavy memory foam mattress it does the trick Really happy with purchase”

Helpful Report

Posted 3 years ago

Hello Mostafa, Thank you for your lovely review! I am so pleased to read that you're happy with your beautiful new bed and that it compliments your room so nicely! We can't wait to welcome you back to Crazy Price Beds soon :-) Thanks again and Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“I'm very pleased with the bed and how quickly it arrived. Although when putting it together there is a slat missing and although I have called and left message 5 days ago no one is coming back to me all you get us the answer phone”

Helpful Report

Posted 3 years ago

Hello Karen, Thank you for your review. I am delighted to read how pleased you are with your new bed and that it arrived so quickly too! However, I am very sorry that you were missing parts from your bed frame and have struggled to get in touch with us. I have contacted you today to discuss the resolution to your issue and get the ball rolling on this for you. I cannot apologise enough for the inconvenience this has caused and I look forward to your reply. Kind Regards, Danielle Bruce CPB Customer Experience Team

Posted 3 years ago

“The bed in itself was good value but should not be advertised as white or off white as it is clearly cream.”

Helpful Report

Posted 3 years ago

Hello Cherryl Thank you for the lovely review. I have looked into the product description and can see in the features we do state it is an off white colour. I'm delighted you are happy with the value, if there is anything else i can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“Love the bed, instructions were a little confusing”

Helpful Report

Posted 3 years ago

Hi Phoenix Thank you for your great 4* review. I'm delighted to hear how much you love your new bed frame, i will pass your comments regarding the assembly instruction over to my product managers. If there is anything else i can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

“The bed looks fantastic but is far to low”

Helpful Report

Posted 3 years ago

Hello Carolann Thank you for your great review. We do provide the dimensions of the bed frame on the product page for customers to review before purchasing. I'm delighted to hear how fantastic your bedframe looks. If there is anything else I can help you with please let me know. Kind regards Danielle Bishop CPB Customer Experience Team

Posted 3 years ago

Crazy Price Beds is rated 4.4 based on 1,516 reviews