Login
Start Free Trial Are you a business?? Click Here

Custody X Change Reviews

4.5 Rating 279 Reviews
90 %
of reviewers recommend Custody X Change
Anonymous
Anonymous  // 01/01/2019
Is helpful but not perfect, I don’t coparent I parallel parent.
Helpful Report
Posted 2 years ago
I am a mental health professional working with divorcing parents either via court order to consultation. This is an invaluable resource for parents - I have them create their own account and the breath of options and ease of use allows for more productive, less conflictual discussions about parenting planning.
Helpful Report
Posted 2 years ago
Super helpful and comprehensive, not overwhelming. My only complaint is i want to be able to share my parenting plan with my partner so we can edit and draft together, without having to export each time.
Helpful Report
Posted 2 years ago
Custody X Change is very thorough and can immensely help navigate a complicated parenting plan. Very professional looking plan that had a few officials believing it was drafted by an attorney. I'm far from reaching an agreement but will rely on this service in the future if needed.
Helpful Report
Posted 2 years ago
Too expensive and could be done more efficiently.
Helpful Report
Posted 2 years ago
Hi James, Sorry you didn't find it worth the price. I turned off your auto-renew so you won't be charged again. We sent you a private message to get your feedback. We'd love to have a conversation to hear your ideas about how we could make it more efficient for people. Thanks, Ben
Posted 2 years ago
Love this app! I can track everything I need and even submit court paperwork and write up a parenting plan! I do wish it included third party custody, such as a grandparent or other party, but its amazing anyway!
Helpful Report
Posted 2 years ago
Definitely helped me with my custody schedule. Worth it!
Helpful Report
Posted 2 years ago
The calendar feature is indespensible for me. I also rely heavily on the journal feature. The actual time reports have been very useful for tracking deviations from our parenting time schedule.
Helpful Report
Posted 2 years ago
Program looked nice to use (and it was) but unfortunately I'm STILL getting charged after continually filling out the paperwork to stop my monthly charge. I asked for them to stop payment the same month I made my use of their program and here I am almost a year later still trying to get them to STOP charging me.
Helpful Report
Posted 2 years ago
Hi, I just took a look at your account history, but we hadn't received any emails from you. There's also a button to cancel / refund in the account settings. But I went ahead and processed a refund for you. Hopefully it helped with your situation, Ben
Posted 2 years ago
The only things I would change: 1. Allow each parent to be able to create custody schedules that are NOT shared with the other coparent (ie be able to choose which are shared and which are not). 2. Simplify the extra time schedules. I made an extra time schedule and could not remove it even after looking through all the tutorials and help topics. 3. Allow multiple main custody schedules to overlay ontop of each other, like when there are different schedules for different children. Right now it tells you it won't add a second calendar because the exchanges are too close together. Otherwise, the parenting plan questions are very thorough, the capacity to have regular and holiday schedules is nice, the different time breakdowns is great, and I LOVE how it tracks who makes what changes and when. That has been particularly helpful to avoid gaslighting and manipulation. Thank you
Helpful Report
Posted 2 years ago
I use this tool primarily as a custody journal - it is great to keep track of what has happened, categorize the entries, and search and sort them. Then they're ready to print in a format that is useful in court. I also have put the custody schedule in the calendar and I love the reports - this has also been key in calculating the actual % of the custodial time for the purposes of calculating child support.
Helpful Report
Posted 2 years ago
I mainly use CustodyXChange for the scheduling features. My situation wasn't able to use all of the other features. So for the purpose of this review, I will say that I've found the schedules/calendars indispensible. I've been able to input the base schedule, holidays, changes, etc. I've used it for future planning and for referring to past history. It has been very helpful. I'm giving 4 of 5 stars since I'm not a user of many of the other features.
Helpful Report
Posted 2 years ago
The schedule tool is the best. Helps me keep track of the millions of changes we make so nothing falls through the cracks, and people can be where they need to be.
Helpful Report
Posted 2 years ago
First off it would work great if both parents used it but in my situation I pretty much used it for my proof of time with my son. Overall its a great app.
Helpful Report
Posted 2 years ago
Very easy to see how time is split up and record events as needed. I use for my own sake as a parent for keeping dates organized in a useful way
Helpful Report
Posted 2 years ago
Well it helped in giving my ideas of what I could possibly workout with the other parent. But unfortunately, we do live in times where everyone feels entitled based on some type of position and more specifically a mother who’s never present for her child. But anyway, this program was definitely worth a brief peace of mind. Thank you for providing this service to those who are always taking the initiative to keep child’s best interests at top priority.
Helpful Report
Posted 2 years ago
Custody XChange is the best!!! No one can compete!
Helpful Report
Posted 2 years ago
It's a little tough to get the changes in and syncing with our calendar but otherwise this app has been a life changer!
Helpful Report
Posted 2 years ago
This software is awesome and has helped so much!
Helpful Report
Posted 2 years ago
Custody X Change is rated 4.5 based on 279 reviews