DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Great prices. Always order from here. They did make a mistake once and missed off a product but rectified that satisfactorily and prompt. Will continue to use as happy customer always”

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Posted 3 years ago

“Products always stocked, fast delivery, great prices and amazing customer service. Its the only company to phone me to let me know my flavour was out of stock and give me the option of other flavours. 5 star 🌟”

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Posted 3 years ago

“Great brands at great prices and keep an eye out for the deals brilliant love it”

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Posted 3 years ago

“Great company so much choice of products at great prices and order was dispatched and delivered very quickly very happy customer”

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Posted 3 years ago

“Quality products and quick delivery Tracking was provided and updated regularly”

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Posted 3 years ago

“Great products. Loads of choice. Delivery took a little longer than expected, but still arrived on time. Would recommend.”

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Posted 3 years ago

“Nice flavours and prompt in delivery”

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Posted 3 years ago

“Website too slow”

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Posted 3 years ago

“i’ve still not received my parcel after waiting 5 days and it said it would arrive saturday”

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Posted 3 years ago

“the Liquids were good. However, I paid for next-day delivery and they arrived two days later.”

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Posted 3 years ago

Hi Mariam, Thank you so much for taking the time to leave your feedback, it is reviews such as this which help us improve and maintain the customer service you would expect from an online retailer. We understand you have experienced a postal delay with your purchase and sincerely apologise for the inconvenience this has caused, although these occurrences are very rare, situations such as this can be very frustrating for both the sender and receiver. As a company we feel that all or customers deserve a 5 star service and we apologise that this was not achieved this time. I hope this does not deter you from shopping with us in the future and if you have any further questions or queries then please do not hesitate to get in contact with us. Kind regards, Customer Services DIY E Liquids

Posted 3 years ago

“Fast delivery good price highly recommended.”

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Posted 3 years ago

“Really happy with the mystery box that I bought, flavours so far have been on point, went for the mixed mystery box 1000ml. Very happy”

DIY E Liquids 5 star review on 1st November 2022

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Posted 3 years ago

“The best prices for base and free speedy delivery - what’s not to like?! A+++”

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Posted 3 years ago

“both iteams were broken appon arrival”

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Posted 3 years ago

Hello, Thank you for taking the time to leave a review on our page we really appreciate it, we always strive to provide the best online experience, so reviews such as yours goes a long way to help improve our service. We are sorry to hear that you had this issue with your order. Can you please send us an email at info@diyeliquids.co.uk with images of your damaged items, so that a member of our customer services team can help resolve this for you? Kind regards, Customer Services DIY E Liquids

Posted 3 years ago

“Great products, cheapest deals I've found and super quick delivery. Have recommended to all my friends”

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Posted 3 years ago

“Excellent value. Works out so much cheaper than the shops. Thanks.”

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Posted 3 years ago

“Great company. Wonderful staff. Excellent customer service.”

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Posted 3 years ago

“Great selection. Fast shipping.”

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Posted 3 years ago

“Quick delivery and masses of choice at very good prices”

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Posted 3 years ago

“Excellent service, deliveries are always so quick even during the Royal Mail strikes.”

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Posted 3 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews