DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think their a good company, they phoned me when an item was out of stock and I got to change it for something else. I would definitely be coming back in future to order more.”

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Posted 3 years ago

“Great service and super fast delivery 😁😁”

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Posted 3 years ago

“Amazing service, will continue to purchase all my vapes from here as the prices are great and sweet delivery times, also great customer service who are more than helpful”

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Posted 3 years ago

“Very nice flavors, would definitely recommend. Speedy delivery also. I'll be back soon for more”

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Posted 3 years ago

“Very good service. Always what I expect! Delivery 3-4 days is worth the wait!”

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Posted 3 years ago

“Everything arrive in perfect conditions”

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Posted 3 years ago

“I read some concerning reviews before I ordered but the price was attractive. I need not have worried, the service was fantastic and the order arrived 2 days later. Very impressed and will definately use next time. Many thanks.”

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Posted 3 years ago

“Ordered 5DAYS ago and still no update on when my order is coming”

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Posted 3 years ago

Hello Keyaan, Thank you for taking the time to leave us a review. We can see that a member of our customer services team has been in contact with you and they have provided you with the relevant tracking details. Upon checking your order tracking details we can see that your order was delivered 2 days after you placed it. You are able to view the tracking details on the following link: https://track.amazon.co.uk/tracking/A11422246043?trackingId=A11422246043 If you have any further questions regarding the order please feel free to contact us at info@diyeliquids.co.uk Kind regards, Customer Services DIY E Liquids

Posted 3 years ago

“Not bad, a few were under 600 puffs I thought”

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Posted 3 years ago

“Great quality vapes and came really quick.”

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Posted 3 years ago

“Speedy delivery, very easy to use website and age id system”

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Posted 3 years ago

“Great Company, service second to none products are good!!”

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Posted 3 years ago

“Quick and easy to order. Quality products”

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Posted 3 years ago

“Good value for the money but the picking department leaves a lot to be desired. Orderd one of the big liquid mystery boxes and twice the pickers read the invoice wrong and sent 1/10th of the order out. 3rd.time a member of management (possibly the owner) packed the rest of the order and sent it himself. Will still order again”

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Posted 3 years ago

“I am very disappointed with the level of customer service. I placed an order worth over £100 on the morning of Tuesday 11th October. I paid around £8 extra to have next day delivery. On the evening of Thursday 13th October I sent an email to customer service as my delivery had still not arrived. I followed this up with a further email on Saturday 15th October. As of right now, on the evening of Wednesday 19th October, I still do not have the delivery in my possession and I still have not had a reply to either email from customer services.”

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Posted 3 years ago

Hello Liam, Firstly, thank you for taking the time to get back to us with your feedback, we always strive to provide the best online experience, so feedback such as yours does go a long way to help improve our service. Upon checking your order we can see that it was dispatched using Royal Mail's next day service. Royal Mail has confirmed that due to their current strikes and the subsequent backlog of deliveries, they are under strain and not always able to guarantee their regular service, however, we understand that this is none of your fault. Upon checking the tracking information for your order we can see that this has now been delivered. A member of our customer services team has reached out to you regarding this issue, if you would like to contact us, please feel free to reply to the email that was sent to you, or you can call us on 0330 135 9440. Once again we apologise for any inconvenience caused. Kind regards, Customer Services DIY E Liquids.

Posted 3 years ago

“The strawberry laces nice and just like the real thing, fruit salad is ok but lacks ia strong er taste, needs more concentrate , the black jack as hardly no flavour it needs seeing to as it also need alit more flavour concentrate, jam roll not nice tbh all you get is the taste of grease, I am not very happy in a couple but the price is right, but alit can be better”

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Posted 3 years ago

“Brilliant customer service and really quick delivery”

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Posted 3 years ago

“Fantastic service they have never let me down, I order crystal vapes brilliant flavours and taste as they say.”

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Posted 3 years ago

“Excellent juices and great taste. The juice prices are excellent and I highly recommend DIY ELiquids”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews