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Duel Autocare Reviews

4.9 Rating 1,961 Reviews
97 %
of reviewers recommend Duel Autocare
Read Duel Autocare Reviews

About Duel Autocare:

Officially launched during the chaos of 2020, Duel Autocare had a clear mission to develop ‘The very best’ in detailing products. The opportunity to test, develop and fine tune ‘radically new automotive detailing products’ was paramount to our progression.
We believe we have achieved this with products and accessories that are unrivalled in the industry. 2021 heralded the Launch of ‘Flex Polymer Sealant’ - A 5 star reviewed product by Auto Express. This product simply blew the reviewers away, ‘we were seriously impressed with this innovative solution’. These superlatives are a simple reflection of the commitment and dedication that Duel places on new products and their development. The introduction of our Microfibre range, Duel Snowfoam Lance and the long awaited ‘Logic - Interior APC and Nitro Quick Detailer’ are further examples of how our high quality products build the brand and support detailers with the very best products.
2022 has witnessed the release of the long awaited ‘Element Hybrid Wax’, 14 months of research and development has led to a product beyond compare! We simply cannot wait to see how this product is greeted worldwide.
Duel has a surprising and unique quality!....We pride ourselves and our products on unparalleled customer satisfaction and service. We give a damn about the service and products we offer, we are not just here for a good time, we are here for a long time! Always pushing, always striving to offer the best in products and service provision in the industry. This is best exemplified by over 1500, 5 star reviews!
The energy behind this ‘Fuel for Duel’ are 2 committed and passionate car lovers dedicated to performance in every aspect automotive. A wealth of industry knowledge and inventive product development has
evolved into a multi-national brand and online community.
So how do we finish this passage of self promotion? How do we encourage a detailer to invest in our products? How about this......We are a British brand, established, developed and finely detailed in Britain, we are above all else MADE IN BRITAIN.

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Anonymous
Anonymous  // 01/01/2019
Fantastic product with great results
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Posted 11 months ago
Thank you for the amazing review Kev! We're so happy to hear that you think our product gives fantastic results. Your satisfaction is our priority and knowing that we've met your expectations is great! If you have any questions or need assistance, don't hesitate to reach out! Team Duel
Posted 2 months ago
I’ve never previously had any problems with any items purchased or delivered by Duel, but my last order, the items arrived in a plastic bag, which I could see was wet inside. Upon me opening it, the box was soaked and sodden through. One of the bottles had opened and leaked everywhere, which as a result was only a quarter full. I then immediately emailed them to inform them, but nothing, I’ve had no reply whatsoever to date. Which leaves a nasty taste. Update - upon me submitting my review I was contacted by one of the owners Lee, who super understanding and helpful. He apologised, rectifying the problem and issue immediately. Top service, and much appreciated. This is what proper customer service is all about. Many thanks guys 👍🏻😊
Helpful Report
Posted 11 months ago
Thank you Richard for taking the time to share your experience with us and for the updated feedback! We sincerely apologize for the initial issue you faced with your order. We're glad to hear that Lee was able to assist you and rectify the situation promptly. Your satisfaction is our priority and we appreciate your understanding. If there's anything else we can help with, please don’t hesitate to reach out. Team Duel
Posted 2 months ago
Delivery was incomplete, but rectified immediately, first class customer service, excellent work. Keep it up Lee & Sam. Cheers Viv.
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Posted 11 months ago
Hi Viv, Thank you for your great 5* review! We are pleased to know that our customer service was able to sort out your issue so promptly! We aim to give our customers the best possible experience every time! Team Duel
Posted 2 months ago
One of the best quick retailers I have used. The only time anybody has complemented me on my cars” new” look & smell, even though it’s 5 years old!
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Posted 1 year ago
Thank you for the amazing review! We're delighted to hear that our products gave your 5-year-old car a "new" look and smell—there's no better compliment than that! It's fantastic to know that our quick service has met your expectations. If you ever have questions or need assistance, feel free to reach out anytime. Team Duel
Posted 2 months ago
A great piece of kit especially in the winter months drying my car as neither been easier so glad that the dryer was recommended to me definitely worth buying.
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Posted 1 year ago
Thank you for the 5-star review Alan! We're happy to hear that our dryer has made winter car maintenance so much easier for you. It's great that you found it through a recommendation—word of mouth means a lot to us! If you have any questions or need assistance, don’t hesitate to reach out. Team Duel
Posted 2 months ago
Website easy to navigate, good selection of products, prices OK and delivery was satisfactory.
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Posted 1 year ago
Hi David Thank you for your 4-star review! We're glad you found our website easy to navigate and our product selection to your liking. It's great to hear that the prices and delivery met your expectations. If you have any feedback or need assistance, feel free to reach out. Team Duel
Posted 2 months ago
Great products
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Posted 1 year ago
Hi Andrew, Thank you for the 5* review, we love to hear you think our products are great! If you need any advice on any of our products, just get in touch. Team Duel
Posted 2 months ago
Great products super service. Thank you
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Posted 1 year ago
Thank you for the 5-star review! We're thrilled to hear you enjoyed our products and service. Your support means a lot to us, and we can't wait to assist you again in the future! Team Duel
Posted 2 months ago
Fantastic products
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Posted 1 year ago
Hi Mark Thank you for the 5* review! We are happy to hear you think our products are fantastic! Should you need any tips or advice in future, just get in touch. Team Duel
Posted 2 months ago
Best products on the market, thought you could have put a air freshener in , that would have been a nice touch
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Posted 1 year ago
Thank you for the 5* review! We're pleased to hear that you consider our products the best on the market. We appreciate your feedback! If you have any questions or need assistance, feel free to reach out. Team Duel
Posted 2 months ago
Bloody love this stuff, I now have an addiction and I am buying each week. Thanks for the great products, your smashing it.
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Posted 1 year ago
Thank you Mick for the amazing 5* review! We're thrilled to hear that you love our products so much that you're making weekly purchases! Your support means so much to us. If you ever need any tips or have questions, just give us a shout! Team Duel
Posted 2 months ago
Prompt and quick delivery, great service
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Posted 1 year ago
Hi Jacqueline, Thank you so much for the 5* review! We are happy to know that our delivery and service have impressed you. We hope you enjoy your products! If you have any questions in future, please get in touch! Team Duel
Posted 2 months ago
5th time ordering from duel, products are amazing as always, Black Friday weekend was outstanding even more value for money, won’t buy from anywhere else now, massive thanks to the team at duel.
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Posted 1 year ago
Thank you so much for your amazing 5* review Mark! We are so glad to hear that you’ve enjoyed our products time and again, and it’s fantastic to know that our Black Friday event delivered even more value for you. Your loyalty means a lot to us, and we’re grateful for your kind words about our team. Any assistance you may need in future, just get in touch! Team Duel
Posted 2 months ago
New to the brand , so have only tried the pre-wash, snow foam and a shampoo. So far good results.
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Posted 1 year ago
Hi Paul Thank you for the 5* review! We're so pleased to hear that your first experience with our pre-wash, snow foam, and shampoo has brought you good results. It’s always exciting to welcome new customers, and we can’t wait for you to try more of our products! If you have any questions or need recommendations, just let us know. Team Duel
Posted 2 months ago
100% excellent products and very fast Thank you sam Lee and the team
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Posted 1 year ago
Thank you so much, Matthew, for the great review! We're pleased to hear that you're enjoying our products and that our team, including Sam and Lee, provided you with fast service. Your support means a lot to us! If you ever have any questions or need assistance, don’t hesitate to reach out. Team Duel
Posted 2 months ago
I’ve been using Duel products for just over a year now replacing other brands as I go, I’ve found they do what they’re supposed to do compared to the others. Just purchased the Snow Foam Lance⛄️it’s a total game changer and 100 times better than the one that came with my jet washer☺️
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Posted 1 year ago
Thank you, Mick, for the amazing 5* review! We're thrilled to hear that you've found our products to perform better than others and that the Snow Foam Lance has been a game changer for you. Your feedback is much appreciated! If you have any questions or need advice on using our products, feel free to reach out. Team Duel
Posted 2 months ago
Very good service quick delivery definitely using again
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Posted 1 year ago
Thank you for the 5* review! We're thrilled to hear that you had a great experience with our service and found the delivery to be quick. We look forward to your continued custom! If you need tips or advice on our products, please get in touch! Team Duel
Posted 2 months ago
Easy to use website with some usefull information on car detailing. Kept well informed on my purchase and quickly delivered when promised.
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Posted 1 year ago
Thank you, Keith, for the 5* review! We're happy to hear that you found our website easy to use and filled with useful information. Keeping our customers informed and delivering promptly is a priority for us. If you need any assistance or have questions in the future, feel free to reach out! Team Duel
Posted 2 months ago
Unbelievable service . Ordered Sunday and arrived on Tuesday. Will definitely be using again . Thanks guys
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Posted 1 year ago
Thank you, Brian, for the amazing review! We're very pleased to hear that your order arrived so quickly. We look forward to your continued custom. If you need tips or recommendations, please get in touch. Team Duel Autocare
Posted 2 months ago
100% Very good products very fast delivery came next day thank you happy Christmas and happy New Year both
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Posted 1 year ago
Thank you so much for your wonderful review! We're thrilled to hear that you are happy with our products and the speedy delivery. Wishing you a joyful Christmas and a fantastic New Year! Team Duel
Posted 2 months ago
Duel Autocare is rated 4.9 based on 1,961 reviews