“Sad to say their quality has gone down hill and their pricing has risen exponentially! And their mens sweatshirts, which aren't inexpensive, pill really badly after a few washings. Not worth buying anything from EB - there are less expensive sweatshirts out there that do not pill - don't waste your money here.”
“TRANS ASIAN HATE
We are representing the family who was told the jacket is from 2020. The family has written a sworn statement indicating it was bought in 12/2022. The price has not changed or depreciated in 2 years? They just want a refund. The Asian community center in Colorado advocates for situation within the community in Colorado and all throughout the USA. treating an Asian Trans woman egregiously in 2023 is unacceptable. We will look at complaints and company policy and practices. We will look at state and federal laws. We will start with the AG and Dora. make the settlement quick and we will not have to do this in the court of public opinion from Asians all across America. I am Jimmy and I will be the advocate in this case.
Date of experience: January 26, 2023”
“Eddie Bauer has the worst customer service and is a very shady company! I placed several orders with them and (1) didn't receive all the items I ordered, (2) didn't receive refunds for items I returned, (3) was charged for items I did not receive. I attempted to reach out to their customer service department no less than 10 times and have never been able to speak to an actual person. I would never recommend this company to anyone!!”
“I cannot say enough good things about the quality of Eddie Bauer clothes. Everything I have ever bought there has, at one point, become a favorite in my closet! I have had a couple of mishaps with not receiving my online order or receiving the wrong size, but this is not enough for me to give them a bad review as they have always taken care of the problem in a timely manner. I highly recommend their clothing!”
